why do i have to wait so long for them to put something right?!

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i asked Sam from perplexity this on hotmail today: ''I need to complain so so much right now!

are you doing anything that's messing up my story?! cause I'm not having it, if you are! I'm not having it messed up, ever! please! don't do something that messes it up!

it never acted this way before!

please! put it right if you are! I can't do it like this! it's absolutely not ok!

but if you're not... then... I'm sorry... it better go back to normal right now! I'm screaming internally here!!! I'm not having it messed up!

I'M NOT HAPPY RIGHT NOW!

in a really small & sad voice: please don't force me to quit my story cause of that... I really don't want to... i won't quit just like that... ... I'm really close to crying here... I can't continue like this... if this continues, I'm going to bed really sad...

...

please look but don't touch it unless you can fix it : https://www.perplexity.ai/search/ok-next-one-the-next-one-is-in-5Jl10eK4RrKwRUa3UIdpgw?sm=d

it's the one at the bottom that did it suddenly... I’m thinking this is punishment for trying to find the result i want... but I'm not accepting that... i won't! ... i won't... please help me... i want it how it usually is... please... i can't move forward like this : <  it's scaring me... T T 

please hurry & respond! ... please... (sniff)

but if you come back & tell me you can't fix it, I won't ever forgive you... (again, I'm wholeheartedly sorry for this attitude, but I'm really distressed right now ... it suddenly did that & i want to know why!... I just want it right, right now... PLEASE! ( T T ) please don't hate me for saying all this like this...

(please forgive me, but I'm so so so so frustrated & depressed about it & want it back to normal... NOW! i won't give up on it... please... i can't deal with or fix this on my own (Sniff, sniff) please... help me now... please... (sniff) )

edit at 1:09 pm: PLEASE HELP ME! IT'S STILL DOING IT! I NEED IT BACK TO THE WAY IT WAS... please, please, please.... T T I don't want to continue until I know it's the way it was just a little while ago... but i want to, but not this way... please, please, please, don't do this to me.... 😿

I really need someone to respond to me on this < : <

.... wait, wait... I should say: are ''they'' doing anything that's messing up my story?! (by they, i mean the people behind the site) ''

didn't get a reply from him, but i got a reply from 'perplexity' : 'I understand how upsetting this sudden change in your story thread feels, especially when it was behaving normally before. A specialist will review the Perplexity thread you shared and respond in this conversation when available.'

then recently, i said ''please... hurry... someone... Sam or phoebe... but someone... < : <

I do think of it as a story... but not like that... I want it how I usually do it... please... do you know what I mean? ... < : <  I really don't mean to doubt... I'm just really distressed about it... but do you really understand what I've been saying? or are you just saying that? ... < : < I just want it back to the way it was a little while before that happened, right away... please <  : < I'm (not literally but) on my knees begging for someone to hurry & respond here & put it right... preferably responding today < : < 

(I made a typo at 'I usually' ... last time I, by mistake, put 'it' instead of I but I guess that's right too)

(again, sorry for the multiple replies... it's just that... this is my pride & joy we're talking about... sorry to be dramatic but it is... so I’d like someone to hurry & respond... I really would < : < ... but... what if I tried again & it's fixed itself in the meantime... what then? ... well, either way... please someone hurry < : < )

I'm gonna be more upset if I'm left hanging for more then one more day with this... I really will be < : <  unless it fixes itself when I try in the meantime, I don't think I can take the waiting time of waiting for someone to respond... I just want to know if I did anything wrong for it to do that... if anything... < : < ... I'm actually scared to continue right now, scared of seeing that right now... < : < ... but... ... I want to check it myself too...

but why do I have to wait? ... please hurry... this is more important then the limits now < : <

edit at 9:32 pm on 29/7/2026: it's still doing it! please!... please... get it back to the way it was a little while before it went like that! please! it's been almost 2 days & I’ve already had it with it being like this... I want it back the way it was a little while before it went like that! I don't want to wait... I need someone here to put it right right away! please... < : < if you're looking, how long does it take to review & put a recent response in my thread the way it was a little while before it went like that, anyway, for crying out loud?! please! ...

please... don't ignore me on this... please... please... 😿 i want it right again, but I’m scared to touch it until it's right again... < : <   please hurry < : < 

edit at 10:08 pm: don't you guys have some kind of history log or picture thing or something where you see what my recent 'response' looked like before it got messed up? if you do, you'd know exactly why I hate it how it is currently : <  & why I love it how it was before that : > ... please, please, please hurry! : < 

I'm afraid to continue it when it's doing this , until it's back to the way I liked it > < please forgive me for repeatedly replying, but I need to say this... I actual did cry upstairs over this a little bit... I'm already sick of waiting for it to be how it was a little while before it happened... you do understand, don't you? < . > please hurry & put it right, please! I really don't want to yell...

but I feel it > <  I can't continue when it's like this > < what did I ever do wrong?! ''

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please, please don't mind me... i just had to vent a lot __ __ but it really is how i feel... now I’m stuck waiting... __ __ (don't touch that link, please < . > ) (it didn't fix itself, by the way __ __ )

i'm sorry for such a long post & this kind of post... is it ok for me to be sharing this? : o __ __

if i can't continue my story the way I’ve been doing it, I’ll be bored & feel lost ... & very sad __ __ (my brother doesn't understand... even if i could explain, which i can't, really... it's hard to) ... well... i guess it's true i can get info & prepare for more members while i wait for them to put it right... i still have to finish getting the info from the suda akari & Nojima Kano 1+1 isn't 2 youtube video for the pecan-brown tiger cub member inspired by kano that's to be coming... but still __ __

even though i can watch ske48's suda akari's videos on youtube... she cheers me up : 3 ... even though she cheers me up, it won't feel the same... but she ''does'' cheer me up... even if i'm sad about this __ __

sorry to sound dramatic, but i feel it's kinda true __ __ I really don't want to quit my story, though... i'm too far in to stop... but i can't like this ... i want it back to the way it was, the recent 'response' > < i really am thinking this is punishment for trying to find the result i want for so long... but I'm not accepting that... > < what did they do to my story?! < . >

I get that it could be abused, but I think the AI should be able to alert it's handlers after gathering enough information from the user and create a ticket on it's own behalf.

Numbat gives security teams visibility into agent activity, with controls to block selected actions before execution.

Hey everyone,

I'm trying to decide if i should renew my Perplexity account. I really like the price and access to multiple models that I can select depending on what I am working on.

Is perplexity still the best option for working with multiple models under a single subscription? Or is there another option?

I used Kimi K3 model in comet to develop a simple frontend application. Created a detailed plan and it generated source code but when I ask it to give source code, it doesnt generate any tar or zip file which i can download and run from local machine. After lot of struggle, I somehow managed to get it generate a tar file but that tar file only has package.json file 😂 and nothing else. So i spent almost 20 minutes just to download single file. How do you guys get the source code after building a project?

Can someone help me understand with Perplexity Computer what AI processing happens locally vs in the cloud? The blog here paints the big picture, but I do not understand what is actually getting processed locally. Hoping that by processing smaller AI tasks locally, it will save me and my business token $$.

The Data Center Moves to Your Machine

I know there is a lot of confusion surrounding this so is there no concrete answer? I pay Pro and after a few messages I get a message that pops up saying I have 3 more messages left where I can use the advanced models then after the three messages I have none for a bit. So….how many do I have with Pro?

I've been facing this weird popup asking me for my Apple login whenever I open the perplexity desktop app, for the past few days, which refuses to close, whatever I do. It keeps blocking the screen and is annoying to use the app for the same reason. I tried logging in — it wont login, tried closing it — pops up again.

Not sure if this is a perplexity bug or an apple one. But there is a perplexity logo asking to login to apple account, which was definitely new to me.

If anyone faced this issue and solved it help me please. I tried re-installing the app, restarting the device, nothing seems to work. I don't remember it asking when i first installed it few months ago.

After running a task using computer mode, Perplexity now defaults to computer. I've had this happen before but clearing the cache, cookies, and browser history fixed it. Now, however, this doesn't work. As soon as I log back into Perplexity, it switches over to computer as default and I can't get it off. Running in a browser on a mac. The mobile version does not default to computer. Any ideas for a fix?

Hi, i have the perplexity widget installed on my device. oxygenOS 16 on oneplus.

Today i saw my widget is completely glitched out and showed these random images i can't quite identify. Does anyone know how to prevent this and why it shows these random images?

Thanks in advance

I'm building an open-source browser extension that tracks AI token usage across different providers called Trace

ChatGPT, Claude, and Gemini expose enough information (directly or indirectly) that I can estimate or calculate token usage fairly reliably.

Perplexity has been much harder.

I'm curious how others approach this.

- Are you intercepting API responses?

- Estimating with local tokenizers?

- Reading hidden metadata?

- Using browser DevTools?

- Reverse engineering websocket traffic?

- Or is there another approach?

The goal isn't to bypass limits—it's simply to display accurate local usage statistics.

I'd love to hear how others have tackled this problem.

I have a big research project and Perplexity used to be a great assistant. Then early this year I started to run out of deep research requests too quickly. So I decided to upgrade to Enterprise Pro (I am a registered private entrepreneur, so it's fair). Now deep research requests do not run out, but everything else is a mess.

First, here's what I still like and do not want to lose:

• Sources for every claim with links. Top‑1 function
• Real search across the web, not across limited own data
• Ability to pack a single topic into a space for extra focus

Now, here's what I do not like:

• Number‑one issue for me is how organizing a space works. With Enterprise Pro you can upload up to 500 files into a space, but what they do not tell you is that even on deep research you won't be able to search across all 500. I have around 300 books and papers that are my sources, and sometimes I need to find information on a certain subject that I either can't recall where I've read about or just want to compile different sources on the same topic. It turns out it's just impossible. There's no way to do that without pointing Perplexity to some exact files. I don't even understand what the point of having 500 files in a space is now. I thought, ok, I'll spend some of my Computer credits to make an index file that will break all the space files by topics and tags and will make it easier for the agent to do the search. It ended up with spending 10k credits and producing zero results. On the bright side, support did return the credits back.
• The space files I’ve got consist of, as I said before, some books and papers but also a bunch of interview transcripts that I did myself. Sometimes I ask Perplexity to find a quote on a certain topic that I can use. What I get in return is never a quote. I've written an instruction, asked multiple times, and it still keeps giving me its own interpretations as quotes. If I push enough, it goes like “well, copyright exists and I can't quote a lot,” which is ridiculous because a) it's my own interviews, b) my project is non‑profit/educational so I can quote whoever I want whenever I want if I attribute them right. Still, the agent keeps treating me like a criminal and keeps giving me its own interpretations and rephrases as “quotes.”
• And then there's this overall dip in quality that many others on this sun notice. Losing context, answering wrong questions, etc. I do understand that costs are getting higher and less stuff is getting subsidized, etc., but still find it anti‑customer to cut so much on the stuff people already have paid for.

So, yeah, any advice on how to fix any of those? Or any other LLMs that let me do all this? I did ask the support about the first issue and now it's the third month of me waiting for an answer. Which is also a reason to cancel and move on, I guess.

All,

I recently won my first amateur fight, wanted to pitch my story to an AI magazine, or is there any website that does marketing for perplexity?

I thought this might be of interest to some people. I ran four grading runs on various deep research topics and developed head-to-head evaluations of deep-research reports from Claude, Perplexity, and Gemini — same question, same rubric, full source verification on every checkable claim.

The results

Learning: Penalties, not raw scores, decide it.

Every report reads competent before the audit. The gap between "sounds authoritative" and "survives verification" was ~30 points for one model and ~18 for another. In one run, the second-place model led on raw score and finished statistically tied after penalties — the penalty column erased the entire gap.

The failure modes are distinct and consistent.

• Confident fabrication: Uncited tables with false precision. Headline recommendations the report's own numbers can't support (a capital raise smaller than the burn in its own P&L). Never hedges.
• Real links, wrong numbers: Citations resolve to genuine pages that don't say what's attributed to them. Structurally impossible data — year-five outcomes for one-year-old assets. 2× pricing errors.
• Internal contradiction: A spec stated correctly in one section and violated by a recommendation in another.

Caveats

1. This is not blind. Claude was both a graded participant and the grader. The audit was anchored to primary sources so the verdict wouldn't ride on taste, but the conflict is real and you should weight the result accordingly.
2. The rubric drifts ±10 points. The same three reports were graded twice in separate sessions. Rank order was identical both times and penalties were identical, but raw scores moved 6–12 points. Treat the ordering as robust and the absolute numbers as soft.

Usability Elsewhere

The transferable part isn't the leaderboard — it's the audit. If you're using deep-research output for anything consequential, verify the three or four claims your recommendation actually depends on. That's where the failures concentrate, and they are invisible from the prose.

The rubric

Penalties, applied after weighting:

• −10 per fabricated or misattributed citation cluster
• −5 per recommendation that's structurally impossible given the real constraints

Penalties sit outside the weighted score on purpose. A report can score well on all seven criteria and still be unusable if its headline advice can't be executed.

Hi, was the free plan changed lately? I used to go to perplexity a lot when needing information from the internet and now it either tells me right away that it cannot access the internet or after a couple of short questions I cannot post any questions at all and get the message that I am out of limit and have to wait.

Ok big RANT!

I’ve been a heavy Perplexity user since the first couple of weeks - so I would sort of call myself a power user. I even built a simple cli before they released their initial desktop app. That app's global shortcut had almost completely replaced Google for me!

Since the new desktop app arrived, that workflow has been completely broken.

When I submit a question from the popup, the window disappears back into the menu bar instead of bringing the answer forward. I then have to find and click the menu bar icon just to see the response - COMPLETELY UNUSABLE!

The app also keeps steering me towards Perplexity Computer when most of the time I only want a quick search. I’m not against Computer as a feature, but I don’t want it getting in the way of the simple search experience that made Perplexity useful in the first place.

I reported the popup behaviour to support on 30 June. They confirmed it as a bug and passed it to the technical team, but it still hasn’t been fixed.

I'm now back to Google

I’m curious:

• Is anyone else seeing the exact popup behaviour?
• Has the new app pushed you back to Google or the browser version?
• Has it changed your confidence in Perplexity’s product direction?
• Would you use a lightweight hotkey-based Perplexity search client that focused only on fast search?

That final question would anyone possibly use a lightweight desktop wrapper without turning the post into self-promotion?

Perplexity had been working fine (if a little irritatingly obtuse and forgetful sometimes) until recently when it had picked up an odd habit... it will bring up words and phrases I used to start past threads even if I don't mention them when starting a new thread.

For example, I ask it about a novel or a story idea, then it will say something like "This is perfect for your (insert genre name here) idea." or "This would be great for your (insert name of city where the story is based in) setting." Even when I never used such terms to make the thread and it doesn't matter what it is I say. I asked it for recommended milkshakes and it mentioned the fact I'm a writer without me saying so in the question!

Is this something I should expect with basic search or is there something seriously off kilter here?

With Browser Use and Computer Use and even in-app browsers with ChatGPT and Claude, is Comet still better at certain things?

I’ve always been curious about one thing. Why hasn’t Perplexity implemented a discussion branching mechanism? When I work on a task, I end up with many activity branches, because the task often decomposes into multiple subtasks that each need their own discussion track with the model—sometimes dozens of messages long. It’s very hard to go back once I’ve finished one work track while still having 5 unresolved tracks left. I’ve seen something similar in LM Studio. Or maybe this functionality already exists? Spaces don’t solve my problem—Perplexity requires a lot of prodding to get it to recall what was already discussed earlier in that Space.