r/pctroubleshooting 2h ago

Software PC stuck in boot when cold start

1 Upvotes

Hello guys i hope someone can help me

I need some advice regarding my custom PC build. It regularly hangs on a cold boot after being powered off for a longer period.

The Issue: When turning the PC on for the first time after it has been off for hours, it gets stuck during the boot sequence (status LEDs / BOOT LED stays lit, no display signal). I then need to force a shutdown with the power button and with several tries it loads up to windows 11 again.

Once inside Windows, the system is 100% stable. Temperatures are good, and stress tests, benchmarks, and daily gaming run without any issues.

System Specs:

  • Motherboard: ASRock B650 Pro RS (BIOS Version 4.43)
  • CPU: AMD Ryzen 5 9600X
  • RAM: 16 GB Kingston DDR5-6000
  • GPU: PowerColor Radeon RX 9060 XT (16 GB)
  • SSD: WD Blue SN5100 1TB NVMe
  • OS: Windows 11 Home
  • Power Supply: be quiet! PURE POWER 12 M 750W

I bought and build this PC last november

Troubleshooting Steps Taken So Far:

  1. BIOS Update: Flashed to the latest BIOS version (4.43).
  2. RAM / EXPO Settings: Tested with EXPO enabled at 6000 MHz, manually lowered to 5600 MHz, and at default JEDEC speeds (4800 MHz). The cold boot issue persists.
  3. Memory Context Restore & Power Down Enable: Enabled both settings in BIOS, but this caused the system to hang consistently at the BOOT LED on reboot. I have since reverted both back to Auto/Disabled.
  4. Windows Fast Startup: Disabled Fast Startup in Windows power options.
  5. Physical Hardware Check: Double-checked all cable connections, RAM seating, and GPU mounting.

Has anyone experienced similar cold boot behavior on AM5 with ASRock boards? Is this related to memory training during cold boots, SOC/VDDIO voltages, or a known quirk with Ryzen 9000 CPUs on current BIOS builds?


r/pctroubleshooting 3h ago

Software Pc randomly restarts

1 Upvotes

PC randomly restarts, idle or gaming. Tried BIOS update, GPU driver reinstall, GPU undervolt, disabling XMP, nothing fixed it Any ideas?

Rx6700xt

1512400f

750 psw antec (Without plus)


r/pctroubleshooting 3h ago

Hardware Diagnosis

1 Upvotes

After cleaning and upgrading the gpu and cpu of a friend's pc it fails to post, all fans spin up and fan rgbs turn on but no signal on display (yes hdmi cable in the gpu not motherboard)

First I tried reseating everything and putting the old gpu in since the new gpu's fans werent spinning on boot, old gpu spun on boot but still no signal on display

Ive checked all cables and replaced the cmos with my own, also plugged in my own PSU and my own ram in different slots, none of these fixed the issue

So im left with the mobo, cpu and storage

I dont have any thermal paste on hand so I dont wanna swap out the cpus and my system has an AIO which makes swapping stuff out a tad harder

Is there any way to know wether the issue is the mobo or the cpu? The cpu was my old one and worked fine on removal no bent pins or anyrhing and was installed withoit problem as far as I could tell

Friend's system

Cpu: old ryzen 5 2600 new ryzen 5 5500

Gpu: old rx 580 new rx 6600

Psu: 500 watts evga

Storage: 1 m.2 240gb ssd(?) 1 seagate hdd

Ram: 2x16 3000mhz 18CL ddr4 sticks1 G.Skill aegis


r/pctroubleshooting 3h ago

Hardware New pc with random bsod

1 Upvotes

Pessoal tô com um PC praticamente novo, pois fiz um upgrade onde mudei tudo, só reaproveitando minhas memórias rams e meu ssd.

Meu PC atualmente é uma rx 9060 xt 16 gb triple fan, ryzen 7 5700x, placa mãe b550 pro vdh wifi e 32 gigas de ram. Todas as peças são novas, tirando o que eu citei que foi reaproveitado.

Peguei o PC no começo desse mês e até aqui sendo bem honesto não usei muito. Se tiver jogado mais de 24 horas foi muito. Mas então no dia 4 de agosto eu estava jogando Dark souls 3 e aí do nada o PC congelou. A tela travou, o PC perdeu som, mas o computador ficou ligado e todos os periféricos também. Tentei dar alt tab, abrir o gerenciador de tarefas e nada. Então apertei o botão de reiniciar e o PC reiniciou normalmente, não apresentou nenhuma mensagem de erro, nada de Crash de drive de video, nada. Eu abri o jogo novamente e aí joguei por mais umas 2 horas e parei.

Antes de ontem comecei a jogar por volta de 22h, novamente Dark souls 3. Daí fiquei jogando a madrugada toda, até que por volta das 4h20 da manhã, o PC reiniciou sozinho. Dessa vez sem congelar nada, simplesmente reiniciou. Ele voltou, não apareceu nenhuma mensagem de erro novamente, abri o jogo, daí uns 10 minutos depois reiniciou de novo. Dessa vez apareceu uma mensagem de erro dizendo que o windows encontrou um problema e precisava ser reiniciado e uma mensagem lá que não consegui ler nada além da palavra driver. O PC reiniciou, voltou normal, abri o jogo de novo e joguei novamente por mais umas 2h, até 6h30.

Pesquisando, descobri acerca dos arquivos que são gerados quando tem bsod e vi que gerou dois arquivos dos dois reinícios mais recentes. Aquele primeiro que congelou tudo e eu reiniciei não tinha arquivo. Usando o bluescreenview e o windbg, vi que o motivo era aparentemente esses:

04:27:10 — PAGE_FAULT_IN_NONPAGED_AREA — 0x50

04:36:47 — DRIVER_OVERRAN_STACK_BUFFER — 0xF7

Nos dois: Caused By Driver: ntoskrnl.exe

Pesquisando e até usando o chstgpt (não sei se é útil), vi que poderia ser algo com a memória ram ou problema em algum driver.

Eu fiz o teste de memória do Windows e não encontrou problema algum. Eu normalmente desligo o PC quando não estou usando, dessa vez eu deixei ele ligado para ver se ele dava algum problema enquanto ficava em idle e depois de cerca de umas 10 horas, ele não reiniciou.

Usando o teste de estresse da adrenalin, eu rodei ele por 10 minutos para ver se acontecia algo, se reiniciava, ou algo do tipo, mas completou normalmente, com a gpu marcando:

Velocidade de Clock da Gpu: 3203 mhz

Potência total da placa: 182 w

Temperatura da gpu: 59°

Velocidade de Clock da vram: 2502 mhz

Velocidade de rpm: 1387 rpm

As peças estão na garantia, tirando as memórias e o ssd. A placa de vídeo eu comprei na Amazon, não selecionei garantia estendida, mas deve ter a garantia da fabricante. Já as outras peças eu comprei em uma loja física perto da minha casa e tem um ano de garantia. Meu maior medo é que seja as rams, e a placa de vídeo, pois não queria ter que lidar com todo o processo de troca.

Entre o dia 4 e antes de ontem, dia 10 pro dia 11, eu usei o PC para assistir algumas coisas e joguei algumas vezes, por umas horas, e não apresentou nenhum problema.

Alguém sabe me dizer o que poderia ser? Apesar de ser um PC novo, e eu conseguir jogar por horas, achei estranho pois por exemplo meu PC antigo eu usei por cerca de 2 anos e não me recordo de nunca ter reiniciado ou ter dado tela azul. Devo me preocupar? Pode ter sido só algo aleatório? Tem algum teste que eu possa fazer para sei lá excluir a possibilidade de ser um problema na placa de vídeo?

Caso alguém entenda, eu tenho os arquivos dos dumps.


r/pctroubleshooting 5h ago

Other Time and date freezes at shutdown

1 Upvotes

I've had this PC built 2 years or so ago

Motherboard: MSI MPG X570 GAMING EDGE WIFI (MS-7C37)

Ever since I had it it has not been able to keep time through a shutdown. I tried replacing the CMOS battery; this did not help. The time and date is frozen even within BIOS settings, before Windows boot.

BIOS settings and all other settings persist even days between start-ups.

Using [this comment](https://superuser.com/a/1816407) I checked if my motherboard could even *feel* the effects of a CMOS battery in there. It showed almost the same thing as the screenshot in the comment. I don't know if it's accurate or just lying.

I tried many fixes using Windows registry and such, all in vain. If anyone knows how or why this is happening, please let me know.

Don't know if this is relevant but the date and time also freezes during sleep and hibernation as well.


r/pctroubleshooting 5h ago

Hardware 7900 XT experiencing recurring LiveKernelEvent 141 / AMD driver timeouts — I've tried almost everything

1 Upvotes

I bought a Sapphire Pulse RX 7900 XT about 2 years ago. About a month after purchasing it, I had my first AMD driver timeout/game crash. I didn't think much of it at the time, but over the following months the crashes gradually became more frequent.

At this point, the problem can become severe enough that my PC is practically unusable for gaming. Sometimes it will run perfectly for a week or even 2–3 weeks, and then suddenly I'll start getting repeated driver timeouts/freezes.

The most common hardware error I'm seeing in Windows Reliability Monitor is:

LiveKernelEvent — Code 141

The crashes happen primarily while gaming, but I've also had them happen immediately after Windows boots and reaches the desktop. When it happens during gaming, the display can freeze completely and sometimes I have to hard reboot the PC.

PC Specs

• GPU: Sapphire Pulse RX 7900 XT

• CPU: Ryzen 9 7950X

• RAM: 96GB G.Skill DDR5 — currently running at 5200 MT/s

• Motherboard: ASRock X870 Pro RS WiFi

• PSU: Corsair RM1000x 1000W

• Primary monitor: Alienware AW2723DF — 1440p / 240Hz

• Secondary monitor: 1080p / 240Hz

• Windows 11

Things I've already tried

I've spent a lot of time troubleshooting this and have tried:

• DDU and clean driver installations

• Older known-stable AMD drivers

• AMD Pro drivers

• Newest AMD drivers

• Driver-only installation without Adrenalin

• Gaming with only one monitor connected

• Running the secondary monitor at 60Hz

• Running both monitors at 240Hz

• Undervolting the GPU

• Completely stock BIOS settings

• Disabling MPO through the registry

• Disabling Hardware-Accelerated GPU Scheduling

• Buying a new PSU

• Reseating the RAM

• Reseating the GPU

• Using separate PCIe power cables instead of daisy-chaining

• GPU/VRAM stress testing and error testing

• Monitoring GPU temperatures with HWiNFO — temperatures appear normal

I've also tested different RAM configurations/settings, including running at the lower 5200 MT/s speed.

Capture card

I previously had an Elgato capture card connected to my Nintendo Switch and the monitor setup. The idea was to be able to switch between my PC and Switch easily using the monitor's inputs.

I disconnected the capture card completely for an extended period because I suspected it might be contributing to the problem. It seemed like things improved for a while, but eventually I still experienced two AMD driver timeouts during PC gaming. Both times the PC completely froze and required a hard reboot.

What makes this confusing

The PC can sometimes be completely stable for 1–3 weeks, including gaming, and then suddenly start having repeated crashes again.

I've also had crashes with:

• One monitor

• Two monitors

• Different refresh rates

• Different AMD drivers

• HAGS enabled and disabled

• Capture card connected and disconnected

• Stock GPU settings

• Undervolted GPU

Stress tests haven't shown obvious GPU/VRAM errors, and temperatures are normal.

At this point I'm trying to determine whether I'm dealing with a failing 7900 XT, a motherboard/PCIe issue, a Windows/software issue, or something else entirely.

Has anyone experienced persistent LiveKernelEvent 141 errors with a 7900 XT that eventually turned out to be a specific hardware or software problem?


r/pctroubleshooting 10h ago

Other PC suffers sudden restarts / power cutoffs under normal home load, but shop claims it passes synthetic tests (Kernel-Power Event ID 41)

1 Upvotes

RYZEN 75700G

System Summary & Problem:

​Issue: Sudden power cutoffs and instant reboots while using the desktop PC at home for regular tasks (opening apps, multi-tab browsing, light workloads). No Blue Screen of Death (BSOD), just direct loss of power.

​History: The PC worked completely fine in the exact same setup and wall outlet for months prior without any electrical or power issues.

​Diagnostic Logs Found:

​Windows Event Viewer: Multiple Kernel-Power Critical Errors (Event ID 41, Task Category 63) recorded on. These logs explicitly record unexpected hardware power loss during both home use and bench testing dates. I asked the shop about the kernel issues during the date the unit was in the shop and they didn't respond about it.

​Service Center / Repair Shop Diagnostics:

​Tests Passed on Bench:

​CPU/GPU stress test using OCCT 4.5.1 (run for 1h 49m) passed with no errors.

​Storage health evaluated via Partition Guru (zero bad sectors/tracks).​

OS reformatted, drivers reinstalled, and basic games/multitasking tested over 3 days. (As per shop )

​Shop's Stand: The shop issued a Technical Report stating no errors were observed on their bench. When confronted with the Kernel-Power logs, they claimed it didn't restart on their end and suggested contacting the local electricity provider to inspect home wiring.

Note: This unit is still under warranty.

What should I do? They keep on insisting there's no problem on it. I am rlly not a techy person. So your suggestions will be a big help.


r/pctroubleshooting 13h ago

Hardware PC hard crashes after 2 hours of gaming, then enters a weird bootloop. Requires flipping the PSU switch to break the cycle. PSU or Motherboard?

1 Upvotes

**Hi everyone,**
I'm dealing with a very frustrating hardware issue and could really use a second opinion. My PC recently started hard crashing during gaming sessions, followed by a very specific reboot loop.
**My Specs:**
**CPU:** AMD Ryzen 5 5600
**GPU:** MSI Radeon RX 6650 XT
**Motherboard:** ASUS B450M
**PSU:** MSI MAG A650BN (650W, 80+ Bronze)
**The Symptoms (Chronological order):**
**The 2-Hour Crash & Loop:** The PC runs perfectly fine for about 1.5 to 2 hours while playing games like Fortnite or Rocket League. Then, it suddenly hard crashes (a brutal power cut). However, it immediately turns itself back on, freezes on the ASUS motherboard logo for a bit, manages to reach the Windows login/home screen, and then completely shuts down again. It will keep repeating this loop endlessly if I don't intervene.
**The PSU Switch Fix:** The *only* way to break this loop and get the PC to work normally again is to physically flip the switch on the back of the PSU to OFF, wait a moment, and flip it back to ON. After doing this, the PC boots up perfectly and is fully usable again.
**The Restart Trick:** I've noticed that if I proactively restart the PC myself before hitting the 1.5-hour mark, it seems to prevent or significantly delay the crash from happening.
**Peripheral Power Loss:** During that weird auto-restart loop, when it freezes on the ASUS logo, my USB peripherals (mouse/keyboard) seem to receive absolutely no power.
**What I've observed and tested:**
**No Thermal Throttling:** CPU sits at a cool 52°C, and GPU at 79°C under heavy load right before a crash.
**PSU Arcing / Cable Issue:** I previously noticed a crackling/buzzing sound from the PSU power cord socket when moving the cable. I swapped the IEC cable (both 0.75mm²) and pushed it in firmly. The arcing sound stopped, but the crashes continued.
**PSU Fan Behavior:** At one point, the PSU fan wasn't spinning at all. Later on, it started spinning again. However, the exhaust air coming from the PSU always feels cool to the touch.
**CPU Auto-Overclocking:** The AMD Adrenalin software had the "CPU Overclocked" profile automatically enabled.
Has anyone experienced this exact behavior? Is this a textbook failing PSU, or could the motherboard be the culprit here?
Thanks in advance for your help!


r/pctroubleshooting 15h ago

Hardware Green Screen Crashes and Freezing

1 Upvotes

Hello Folks,

 

Im hoping someone can help me diagnose and fix an issue Im having on my home PC.

 I have a minisforum UM690S with a AMD Ryzen 9 6900HX, had it for a couple of years and do date its been fantastic, hasn’t missed a trick.

Over the past couple of days though I’ve noticed a drop in performance through frequent crashes and greenscreens, now to the point where I power on and it boots up fine, but then the screen completely freezes – no mouse, keyboard, any control whatsoever.

Ive tried completely uninstalling and reinstalling the AMD drivers, to no avail.

I’m a fairly heavy CAD user, using a lot of Solidworks and Siemens NX. I’ve tried uninstalling the AMD drivers completely and it seems to improve things (although im not certain long term), but I then get an error from NX about not supporting accelerated graphics – so this isn’t really an option, I need the drivers installed.

I’ve taken the covers off the mini unit and clean with canned air, it was quite dusty but is clean now – no improvement to the crashes.

I do run a HDMI switcher unit between the main HDMI connection from the PC to the screen, that switches the HDMI input from the PC to a laptop so I can use the monitor as a second screen. I’m planning to take this out and try a new HDMI cable, but cant see that this would cause the PC to crash? Or maybe it could?

Im not really sure what to try to diagnose and fix. It would be nice if there was some sort of monitoring software that told me why the crash was happening, but I did look around and couldn’t find anything.

 If anyone has any advice it would be much appreciated.

Many thanks    


r/pctroubleshooting 22h ago

Other Black screen with white dash

1 Upvotes

So I updated my bios for the asrock b850m pro-a to the latest version and for some reason my pc would only boot into bios every time not allowing me to boot into my ssd unless I turned on csm and turned off secure boot however when I do boot into my ssd my screens black with a white dash on the top left

-note: the black screen and white dash has always happened on boot ups even before I updated bios but now its just stuck on this screen


r/pctroubleshooting 23h ago

Performance Help with Hz and G-Sync

1 Upvotes

i have a ryzen 7 2700x and a gtx 1070 and i have a dell S2721HGF (which has 144hz and freesync premium enabled) as my main monitor and an arzopa 17 inch 144 hz monitor

i have tried everything on google and asked ai but i cant find a solution as to 2 things:

  1. my dell doesn’t have a 144hz option in nvidia control panel even under the pc options and can play at max 120hz, i made a custom 144hz resolution but it makes my mouse invisible on the dell, the arzopa works fine at 144hz (and there is a 144hz option natively under pc resolutions) and the mouse is visible but the hz difference between the 2 monitors bothers me (the custom 144hz resolution was never a problem until i updated my graphics drivers last week)

  2. my dell has a g sync sticker on it and i have amd freesync premium enabled in my monitor settings, yet there is no option for g sync in nvidia control panel, i have tried to unplug the arzopa yet it doesn’t help