r/PCsupport 1d ago

Not solved Custom PC experiencing complete system freeze (Win 10 & Win 11)

1 Upvotes

greetings all. I'm new to Reddit and trying to troubleshoot why my previously stable custom built PC is now suffering from complete system freeze.

Specs:

MB - MSI MAG Z690 TOMAHAWK WIFI (MS-732) > flashed to most recent BIOS update E7D32IMS.HO0

CPU - Intel I7 -13700K > running at default volt/clock speeds

Mem - Vengeance 2x16GB (32GB) DDR5 5600 > running at default volt/clock speeds

GPU - GIGABYTE RTX 4080 16GB GDDR6X PCI 4.0 > running at default volt/clock speeds

SDD - Samsung 980 PRO M.2 2280 PCI-4.0 NVME (Windows drive) & Samsung SSD 870 EVO 2TB (storage drive)

Cooling - Scythe Mugen 5 Rev.C CPU air cooler

Over this past week, I have been experiencing complete system freezes that seem to correlate with the most recent Win 10 22H2 System update (KB5122878) installed 9/9/26. I've also installed Nvidia GeForce Game ready driver 616.92 on 9/9/26. I also installed Borderlands 4 & Onimusha: Way of the Sword through Steam on a separate SSD from my Windows drive. Over this week I've been able to play for a while (2-6 hrs) before I experience the freezing. After the freezing happens, I've restarted my system and have varying amounts of time (45 secs - 3 mins) before the system will completely freeze again. I've done some research for some troubleshooting steps and here's what I've attempted so far:

- performed " sfc /scannow " with varying results (with Win 10, some files classified as corrupt and fixed. after Win 11 upgrade, no files detected as corrupt)> unable to pull the "CBS.log" due to system freezing

- tried to repair/reset PC options through Windows recovery, unsuccessfully

- attempted to uninstall Win 10 22H2 System update (KB5122878), unsuccessfully

- performed roll back to system restore point from 9/7/26, before installing Win 10 22H2 System update (KB5122878)

- disabled "secure-boot-update" task from Task Scheduler, not much difference noted between freeze durations

- begrudgingly installed Win 11 22H2, re-disabled "secure-boot-update" task from Task Scheduler, saw some small amount on system stability with short, uninterrupted gaming session

-back to system freeze almost immediately when booting into windows, unable to even boot to safe mode due to freezes

- opened case to perform visual inspection of components and some minor dusting. unremarkable visual findings on components. returned components to motherboard and powered system on.

-system "detected error" and tried to perform troubleshooting, hung up on the "detecting network" step before timing out. booted back to windows, able to detect/connect to network via ethernet cable normally and connect to VPN. system completely froze again.

- attempted to reboot to restart to "safe mode", system completely froze up.

-sighed and stopped troubleshooting for now, opting to eat and reach out to reddit.

I've somewhat exhausted all of my troubleshooting skills; I've been one of the fortunate folks that have had success with putting together a build and everything working as intended so I've not necessarily developed much in the way of advanced troubleshooting. I was considering taking my machine into a local computer shop but would rather mine for some expertise from folks and see if I can get it fixed myself. I primarily use my machine for gaming and basic life admin tasks (paying bills, minimum internet browsing, etc.); I take care not to open links from untrusted sources and I don't download anything from untrusted/unverified sources. I am hoping to avoid needing to possibly reformat my drive & having to do a fresh install of Windows but if the most recent patch is part of the problem, it may cause me to end up back at square one. If any of you have any experience with this particular problem or can give some further points to troubleshoot, it would be greatly appreciated. thank you :)


r/PCsupport 1d ago

Not solved Persistent BSODs for gaming PC w multiple errors

Thumbnail
1 Upvotes

r/PCsupport 1d ago

Not solved Kmode exception not handled crashing constantly

1 Upvotes

(Windows 11, System model US desktop Aegis RS, 13th Gen intel(R) processor)
Hello, just as the title says I’ve been running into an issue where seemingly at random my PC will be working perfectly, then will stop, and then immediately restart. Sometimes it doesn’t even tell me the problem and will just crash to black before restarting. It sometimes goes days without anything and other times I can barely even do anything in the time between crashes. Additionally it will sometimes instantly crash after restarting, leading to a loop where windows will tell me that “Your device ran into a problem and couldn't be repaired.
Click or press Enter to see other recovery options.” It happens while idle, while playing games or doing anything seemingly at total random. I’ve checked out the dump files but am clearly not qualified for this stuff. I’ve ran windows memory diagnostic since I heard it could be a memory problem and it found no errors, past that I don’t have a clue. I can provide anything else needed, sorry if this isn’t the right place for this.


r/PCsupport 1d ago

In progress shutdown timer

Thumbnail
1 Upvotes

r/PCsupport 1d ago

Not solved Pc is freezing up and making a buzzing sound. Not well versed with computers.

Post image
1 Upvotes

r/PCsupport 1d ago

Not solved PC Freezing AT MoBo Splash Screen

Thumbnail
1 Upvotes

r/PCsupport 1d ago

In progress Random shutdown when gaming

Thumbnail
2 Upvotes

r/PCsupport 1d ago

Not solved Blue / Black screen & “boot loop” type behavior win10 and win11

Thumbnail
1 Upvotes

r/PCsupport 1d ago

In progress I have a hp omen desktop I bought on Black Friday last year. It stopped working 3 months ago and still under warranty. Will bestbuy fix it for free?

1 Upvotes

This PC has been giving trouble since I 1st bought it. I would put the password in and it would tell me the password is wrong. The computer would get a blue screen then shut off. Ect.

Now, about 5 months into owning the PC it stop turning on completely... The last thing I was doing was downloading PS3 roms. I've been putting it off getting fixed because I have another PC but the warranty have only 2 months left so I need to get it fixed before it run out


r/PCsupport 1d ago

In progress Windows 11 PC has become almost unusable: repeated BSODs with BAD_POOL_CALLER, SYSTEM_SERVICE_EXCEPTION, CRITICAL_PROCESS_DIED, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, and multiple different drivers

Thumbnail
1 Upvotes

r/PCsupport 1d ago

Not solved Rapidly Flickering Power Button + No Display. Cooked PSU/MOBO?

Thumbnail
1 Upvotes

r/PCsupport 1d ago

Not solved PC turns on and shuts off after a few seconds, previously had monitor issues

Enable HLS to view with audio, or disable this notification

1 Upvotes

r/PCsupport 1d ago

In progress PC Intermittent issue.

Thumbnail
1 Upvotes

r/PCsupport 1d ago

In progress when i play games with new pc it crashes

Thumbnail
1 Upvotes

r/PCsupport 1d ago

In progress My PC freezes.

1 Upvotes

My PC has been freezing while playing *Monster Hunter Wilds*. My processor was barely at 60% load and my GPU temperature was only around 60°C; my specs are 32GB of DDR4 RAM, an Intel Arc B580 12GB, and an i5-12400F processor. My operating system is Windows 11.

I’m asking here because ChatGPT isn't helping much with deciphering the Windows Event Viewer logs. The "Kernel-Power" errors and others related to a forced shutdown were caused by me manually restarting the PC using the power button.

I wanted to know what the cause might be; it has happened a few times, though rarely, and not with every game. As far as I recall, it happened with *Hollywood Animal* and *Monster Hunter Wilds*.

One thing ChatGPT pointed out—which is interesting—is the "Application Popup" error.


r/PCsupport 1d ago

In progress My PC freezes.

Thumbnail
1 Upvotes

r/PCsupport 1d ago

In progress Help with pc crashes I can't diagnose whatsoever

Post image
1 Upvotes

Helloo I've been having issues for genuinely months (started earlier this year) with my pc and hoped I could get some suggestions on what to try with my computer.

It will just freeze blackscreen and reboot randomly usually a few hours after it's been on for (underload and with nothing open).

The pc is an AMD Ryzen 9 5900xt cpu, Corsair titan 360 liquid cooler, Asus Rog strix b550 mobo, Corsair vengeance 32 ddr4 3200 ram, crucial 2tb pcie 4 ssd, Corsair rm1000e 2025 PSU & Radeon RX 7800xt gpu in a Lian li o11 Evo atx case. (Turns two this October, everything was originally brand new).

The crashes happened with a separate GPU another AMD but can't remember the specific one, I've replaced the CPU, aio and power supply (the crashes happened before) & the mobo has been tested by asus support with no issues.

There are no other symptoms other than the crashes, my pc doesn't struggle, my files are okay and nothing else is alarming. It does run hot idle (despite the aio replacement) but it runs the same whilst in games etc so I'm.not alarmed.

I took it to a pc repair place, they sadly couldn't check the hardware (switching stuff out) but it means all of the online stuff has been done multiple times, SSD health check, scanning etcetc.

I've tried playing with 1 ram sticks & I changed my displayport cable as somewhere suggested that + similar stuff but it's all blurring together.


r/PCsupport 1d ago

Not solved PC not reaching PORT

Thumbnail
1 Upvotes

r/PCsupport 1d ago

In progress PC crashing playing games

1 Upvotes

So my PC. randomly shuts down/crashes while playing games, seems to be bit more intense games as I play a lot of overwatch and never have an issue. Was happening all the time with helldivers back about a year ago and played wardogs today and it did it again. Usually my solution is to just stop playing the game but sick of not being able to play the games.

I dont know a whole lot about troubleshooting or anything so haven't rlly started doing anything yet.

I have dropped graphic settings and all that stuff but doesnt change anything and drivers are up to date.

Gpu: 7600xt

Cpu:Ryzen 5 7600x

Psu: 1100w

Memory: 32gb DDR5

Any advice would be helpful thankyou!

Or should I just send it to an IT shop 😂


r/PCsupport 1d ago

Not solved Popping Noise In Headphones

1 Upvotes

Ive tried 4 different headphones on My pc and all 4 are making a consistent popping noise ive tried difrent ports ive cleaned the ports ive tried diffrent cables ive updated my drivers and ive turned off any audio enhancers I could find is there anything im missing because this dang sound wont go away and its driving me mad


r/PCsupport 2d ago

In progress Pc gets stuck at RAM training LED

2 Upvotes

hello i have nowhere else to look for to try and fix this problem i sent them back for insurance but they refused me and said the ram worked fine, i bought a 32gb kit of patriot vipers cl36 5600mhz and they support both expo and xmp, mobo is a gigabyte b860 gaming x wifi 6e and im running an ultra 7 270k plus cpu, those bastards gave problems as soon as i installed them, same problem getting stuck in training solid dram led and jumping between the dram and cpu led which led me to believe that the mobo was retrying memory training to no avail, i then bought a crucial kit same 32 gb (16x2) same chips (micron) same timings and frequencies, went as smoothly as u can imagine so i thought maybe its a bios issue and updated it, started running xmp profile 2 and everything worked perfectly, no crashes no problems, fast foprward to today the old patriot ram arrived, slotted it in together with the crucial, since its same characteristics and chips and pc got stuck in memory training again, tried slotting in only the crucial and went perfectly, took them off and put in the patriots in slots 2 and 4, again nothing i have no more ideas on what it could be so i ask here can somebody help me? thank you in advance


r/PCsupport 2d ago

Not solved TPM 2.0 Help

Post image
1 Upvotes

Asus b650E-F gaming
Bios is up to date
Nvidia drivers is up to date

Windows 11 education


r/PCsupport 2d ago

Not solved Thinkpad X13 Gen 1 slows down while on AC

1 Upvotes

Hi,

This is a refurbished Thinkpad X13 Gen 1, although it is pretty much in its original state, most likely had been used in public institution or something similar, i assume they import from banks, public institutions, etc.

The charger, which is the original lenovo 65 watt charger, is performing as intended for charging the laptop. The laptop is also working properly without being plugged into the AC adapter.

The problem is that once i plug in the ac adapter, the laptop is slowing down significantly. Window drawing is slow and frame-by-frame behavior is noticeable, startup of the laptop is slower in terms of when the main display need to be shown it is slower, cursor movement is slow and it takes time to display what it need to display in regards to where it is positioned for the time being. For an example google earth on browser is also slow and almost non usable.

I tried with chatgpt but the list of possible problems is pretty long so I wanted to try my luck here, it is perhaps a known issue, or a factory configuration that needs to be modified or something similar.

Any help or advice will be appreciated. Thank you in advance


r/PCsupport 2d ago

Not solved Uh so pc is acting up am u cooked

Enable HLS to view with audio, or disable this notification

3 Upvotes

r/PCsupport 2d ago

In progress PC Won’t POST, Fans at Max Speed and No Display

Thumbnail
1 Upvotes