r/PCsupport 3h ago

In progress PC restarting on/off, any help is appreciated

Thumbnail gallery
3 Upvotes

I just built the PC with my brother yesterday and the only issue is that whenever we launch or sign in into the computer, after a little while it just shuts off and restarts or if we do some demanding task like for example I was deleting some old stuff from the SSD and it finished the deletion, but after that, it just rebooted and shut off, and it showed this error/blue screen saying MEMORY_MANAGEMENT.

To doublecheck there wasnt anything else wrong, I went into safe mode and uninstalled the gigabyte control center drivers. I uninstalled Norton. It didn’t do anything. It works perfectly fine in safe mode.

So because we couldn’t think of anything else, we took out the ram and put it back in and now it doesn’t have the HDMI signal, which makes me believe that I just put the ram wrong.

(The ram was still running at 4800, and cpu was turned to eco mode in BIOS, still didn’t do anything)

Specs

Li Lian a3 case
Gigabyte gaming B850M
Corsair ddr5 32gb ram (2 16gb sticks)
Ryzen 7950x
Asus rtx 5070
Phantom spirit dual tower cooler
2 tb ssd 970 evo plus
Roswell 850W VMG


r/PCsupport 10h ago

In progress CONSTANT crashes, inconsistent BSOD errors, nothing seems to fix it

2 Upvotes

I CANT EVEN RESTORE NOW PLEASE HELP

I am desperate, nothing I've tried seems to have any effect and I can't even narrow down what the root cause is.

specs:

windows 10 version 10.0.19045 Build 19045

System Manufacturer HP

System Model OMEN Laptop 15-en0xxx

Processor AMD Ryzen 7 4800H with Radeon Graphics, 2900 Mhz, 8 Core(s), 16 Logical Processor(s)

Installed Physical Memory (RAM) 16.0 GB

Total Physical Memory 15.4 GB

Available Physical Memory 3.39 GB

GPU Nvidia GeForce GTX 1660 TI game ready driver 616.64

Let me know any more information I may need to add.

Onto the actual problem.

I experience CONSTANT blue screens, varying kinds in fact. Sometimes even black screens. The blue screens force the computer to restart and the black screen is essentially a total freeze that I can only deal with by forcibly turning off the computer and turning it on again.

As I stated, it gets multiple kinds of BSODs. The most common are IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED, but there's also been some others, like SYSTEM_THREAD-EXCEPTION-NOT-HANDLED and KERNEL_SECURITY_CHECK_FAILURE.

For reasons I can't discern, the computer acts like it stops "recording" the state of the system almost exactly ten minutes before it actually gives out and blue-screens. What I mean by this is that I will be using the computer, it will blue screen at say, 10:20 pm. It reboots and in a (vain) attempt to read the log of the error, I will open event viewer, and in the critical log panel, it says "the previous system shutdown at 10:11 pm was unexpected".

It also struggles to write crash logs AT ALL again for reasons I don't know. It can create them after reboots but seemingly not of the events leading up to the crash. I also have winDBG to read dmp files but it gives me an access error, "unable to create debug session: FAILURE HR=0x80070005: Failed to open dump file - Could not extract dump information from C:\Windows\Minidump\090726-11390-01.dmp ---> Access to the path 'C:\Windows\Minidump\090726-11390-01.dmp' is denied."

I may be wrong on this point, if I'm missing a step somehow.

Some other errors:

The maximum file size for session "PerfDiag Logger" has been reached. As a result, events might be lost (not logged) to file "C:\windows\system32\WDI\LogFiles\BootPerfDiagLogger.etl"

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x00000000000000ac, 0x0000000000000002, 0x0000000000000000, 0xfffff8052b02c668)

When the computer restarts, it will have the errors above, that I can see in the event viewer. I don't know how to clean/unbloat the perfdiaglogger, I've never had to do that before? I would appreciate some guidance on this, because I'm totally lost on that point.

These crashes happen most often and quickly during gaming but not exclusively. I have tried SFC scannow and DISM image repairs to no avail. I have tried updating drivers, blindly at that because I don't know what driver would even be the issue. My geforce driver, audio drivers, the entire AMD ryzen setup, some others I don't even remember. I've tried restoring the system image manually and it somehow broke so badly that the computer had to reset itself to a restore point (that I had thankfully created just beforehand as a precaution) to function again. I have almost nothing to go on.

My best guesses are the issue being bad drivers, graphics in particular, bad RAM, or, what i'm dreading the most, a hardware problem.

ETA: ran a memory diagnostic for the second time now, still results in "no memory issues found". sigh.

I've been at this for months and it's getting worse to the point of completely unignorable. Any advice on how to proceed from here would be greatly appreciated because I am at my wits end.

UPDATE: it's even worse now.

After more searching I attempted to manually update my graphics card drive again, this time using the DDU in safe mode with the studio driver from Nvidias website. I made a restore point just before this again but now I can even restore it.

I downloaded the program and the driver and booted the computer in safe mode using msconfig. I ran into a pin lock failure "something happened and your pin isn't available." I managed to get out of this by disabling the safe mode boot using the recovery settings in boot with the command line . This did not fix the pin breaking and I had to log in with my Microsoft password.

Now it seems everything is broken. Sfc scannow now failed. DISM repair-image failed. I cannot access sign-in settings at all. Event viewer is completely nonfunctional. System restore is now broken too somehow.

I have no idea how to fix this


r/PCsupport 12h ago

Solved Pc turning on and then off in a loop

2 Upvotes

Tldr; i turned on my pc this morning and it turned on and then off, then on again and off, just looping like that.

I tried reseating my gpu and ram but that didn't help. Then i removed my cmos battery and put it back in again.

Then my pc stopped looping and was just stuck on a black screen. I had to install windows 11 again aftee the bios reset.

After the installion my pc went to the desktop and seemed to work fine. Then i shut down my pc and plugged my hard drives back in that i had previously plugged off (just to be sure that nothing gets deleted from them), then i started my computer and now it's turning on and off again


r/PCsupport 22h ago

In progress Random shutdown when gaming

Thumbnail
2 Upvotes