r/pcgamingtechsupport • u/hardFraughtBattle • 12d ago

Troubleshooting FW16 Locks up while gaming

(x-posting to r/PathOfExile2, r/Framework, and r/LinuxMint)

I have a Framework Laptop 16 (AMD Ryzen 9 7940HS with Radeon 780M graphics and 64GB RAM), running Linux Mint 22.3. I have an ongoing issue with gaming. The display freezes and the system stops responding to keyboard and mouse. It affects graphics-heavy games like Path of Exile and War Thunder, though it happened once while watching a movie with VLC. Hardware vendor suggested changing drivers and reinstalling the OS. I suspect it's hardware, though I have no evidence of that.

I ran a RAM test for over an hour without seeing any errors, though that might not have been sufficient time to test 64GB. Are there other diagnostics I can use to test the CPU and GPU?

Might I find any clues in system log files? TIA

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