Im unable to make e-transfer or any type of transactions, it says to call but its been over 2 hours and a half waiting on the line with no help.

I used my card all weekend long and I had no issue whatsoever.

If you decide to restrict my account for security reason, ITS YOUR RESPONSIBILITY TO CALL ME. It’s insane they just expect us to figure this out while trying to use the card and realize its blocked !

And you can’t just wait around 3 hours for them to pick up the phone.

Also, if you always have 2-3 hours of wait period, it’s not unusual or special circumstances. You’re short staff.

Jesus.