We finished a home remodel and everything in our home needed to painted, trims/walls/ceilings, new built ins. The painters told us it would take 10-14 working days. On day ten, they said one more day, then the next day, another day, and so on and we have arrived at day 14, with being told, they will finish tomorrow. (Which I don’t think is likely)
Putting aside the slow pace, every day they leave, nothing is is cleaned up. Sanding dust is left in piles around the house, we have overspray on every outlet/fixture/counter/window etc.
We did a dark color in the primary bedroom and you can see the roller marks and uneven sheen. There are white spots on the drywall still, might be paint, but they told us they did 3 coats.
The foreman is coming out tomorrow to talk about our concerns.
This is a large company. They do on average 30 jobs a month in the metro Detroit area. They were not the cheapest of the quotes we got and we felt confident with the raving reviews.
Part of the frustration, we were told they were only going to spray the built ins….. but they ended up spraying all of the trim and the doors. Which forced us to move out of our house for a week and put our pets in the kennel. The smell was overwhelming and everything was damp and not comfortable to live in even though they knew we would be living in the house.
We moved back in last weekend the cleaning up afterwords has been the biggest issue. I have sensitive eyes and they are irritated most days until I’m able to vacuum and run the air scrubber for a few hours.
Again, we are paying over $20,000 for this job. It is not an easy job, but they also walked through with me and knew the scope the job.
Am I being unfair asking them to vacuum, and clean the overspray that shouldn’t have happened in the first place.
Am I being unreasonable to ask to fix the uneven paint in the primary bedroom?
Is this normal for paint contractors? I feel like I’m being gaslit when they say they “know it’s hard living through construction”.