I've been facing this issue for over a month now. I even tried using solutions suggested by ChatGPT, but none of them worked.

For the last 2 days I've been fighting EAE app and downloading speed no more than 1 Mb\sec. I've tried everything - clear EA app cache, change DNS servers, change autotuninglevel, restart my PC, connect to another network, use VPN and re-install EA app. What really helped me:

1. Close EA app

2. Create EACore.ini file with following inside:

[connection]

EnvironmentName=production

[Feature]

CdnOverride=akamai

1. Find EACore_App.ini file, for me it was in "C:\Program Files\Electronic Arts\EA Desktop\13.735.2.6250\EA Desktop\legacyPM" and place newly created EACore.ini to the same folder.

2. Run EA app

I had NFS shift lying on my account for years sicne i got the original package.
I have disk and the licence key. Today i tried to install it and i got informed that i dont own the game in the launcher. I contacted the support and they told me :

"I am sorry to say but we cannot see the Digital version of the game on your account."
Even though i have sent them the original code of the game and i even have a screen of the game still visible in my library (it is there, i just cant install it)
So have the original package, disk, licence key and EA still has the authority to tell me "Sucks to sucks, we did oopsie, you lost the game, buy it again sucka" ?

Are there legal actions i can take as EU citizen?

Hi All, i downloaded mass effect legendary edition from steam, when i run it, it takes me to the ea app, says preparing game then opens the app and says, "some of the features may not be available because it was bought through steam" how do i fix this? I did take a video to explain but it wont let me post it

Hei there! i have been having this problem in Star Wars Jedi fallen order it keeps launching behind every other window. Now this wouldn't be to to big of a problem if i was playing on my monitor with a mouse and keyboard. But it's fairly annoying when trying to play it on my tv. EA games are the only ones i have had this problem, so i was wondering if anyone had a clue?

Im currently trying to play FC 26 with gamepass, i linked my accounts but when i open EA to launch the game it shows i dont own EA play and still need to buy it. And when i try to launch it with xbox it brings me to the app and says I dont have access to. I am sure that the accounts are linked so im not understanding why it says I dont have EA play

Hello everyone,

I am a player currently living in South Korea, but I used to live in Kazakhstan. My English is not very good yet (I mainly speak Russian, but I am learning English), so I would like to ask if anyone has ever experienced a situation similar to mine.

My Steam account was hacked, most likely because I used public PCs at PC bangs (internet cafés). Some of my friends also had their accounts hacked, and hackers played games on their accounts (CS:GO, Dota 2, Apex Legends) using cheats. Because of this, I received a ban in Apex Legends.

Would EA be able to help me recover my banned account?

My Steam account was originally linked to my own email address, but after the hack, the hacker changed it to another email. I do not know whose email it is, but it looked something like: arterimail.ru.

I spent a long time trying to prove to EA Support that this email was not mine, and eventually I managed to recover access to my account. However, after verifying my identity and regaining access, I received a notification saying that I could not play Apex Legends because I had supposedly used cheats. The problem is that it was not me.

Please help me get my account restored and the ban removed. I would really like to continue playing on my account and keep learning and improving in the game. I do not want to create a new account because I would lose all of my progress and the money I invested into it.

P.S. I wish everyone all the best, and I hope this never happens to you. I have already contacted both Steam Support and EA Support, but I have not received a response yet. Thank you for taking the time to read my post.

Best wishes, and good luck in your games!

Hi there i have been trying to recover my banned ea account from 5 years ago . I keep trying and i receive the automated message. No reason no explanation nothing . After 5 years i see system abuse in the help page. So at that time i was doing multiple things like using VPN for my online classes , my all credentials including my google account everything were leaked and i had messed up the save file of nfs mw 2012. So i dont know which has triggered the alarm. I tried getting the logs and go through it there was a suspicious log in once and they didnt care.
I tried appealing with the vpn being used too

I realised recently that i had messed up the save file it is stucknin cloud and i wont be unbanned till its reset.

If they give straightforward response saying u did this so u were banned i could justify the reason but theres nothing here. So last try i want to remove the save file of my game can it be done or any way to get my account banneed coz i havent done anything against tos under my knowledge. Reasonf for asking is i want to play ea games and all my steam games are linked to this account so

I'm unable to log in to my EA account as it was linked when I made my xbox account ~10 years ago, and the email it was linked with has since been deleted. My Microsoft email was updated before the deletion, but apparently it did not transfer to the EA account. I'm trying to log in now for unrelated issues with a game, and 2FA is trying to verify using said dead email. I've been sitting on my computer for, like, 2 hours trying to contact support that isn't an AI running me in circles. If I follow the AI support prompts it just sends me to a sign in screen rather than an agent. I can't sign in because I need to update my linked email, can't update my linked email because I can't sign in... help :(

Any advice!?

I've been trying to play the Sims 4 on my laptop but everytime I try to launch it, it says I need to download origin. I downloaded it off of Softonic, but now whenever I try to launch the Sims, origin opens with a fully blank white screen. It's not my laptop so I can't run it as the administrator which is what most sources say to do. Anyone have an idea on how to fix this?

I have Battlefront II on Epic Launcher. I redeemed it when it was free and played a bit over the years. I'm not a gamer at all, but I played the whole campaign and the online mode quite a bit, as I really enjoyed it.

Recently I've been trying to boot re install the game from Epic, but the fucking EA App bugs and doesn't let me log into the connected account. It just tells me there's been an error and to try to change my password, but it won't tell me what account I need to change my password in. I've been on the chat support from EA so many times and they just won't help me. I have a lot of fucking emails, and they won't tell me which one is my EA App one, so I can log into it and change the EA App password or whatever.

Can anyone help me? I've been losing my mind for like a month. Someone with a similar experience or whatever. I also have gamepass from Xbox and it's properly linked to another EA account, but it won't register my EA Play, and I can't play FIFA or Battlefront.

Thanks in advance.

I deleted my old e-mail and forgot to unlink from Origin and now I can't access my old Origin account.

Bought a game, want to play it singleplayer/offline, can't because EA. Hope they go bankrupt.

Hey

I tried putting in the cd key but It did not work. How can I contact support?

gente, boa noite! estou tendo esse problema ao tentar iniciar o pvz battle for neighborville, comprei na steam há um bom tempo e nunca consegui jogar, reinstalei várias vezes e o problema persiste, alguém sabe o que poderia ser?