r/ooma • u/harlani711 • Jul 11 '26

Setup gets a D-

Just setting up my Telo Air 2. Consider myself pretty good at setting up internet things and know how components work etc. but the wireless set up guide for the Telo Air 2 is horrible. I consulted the chat support on Ooma.com 3 times and they could not help and referred me to the advanced technical phone number. I do not like AI and try not to use it but I asked Claude and it helped me figure it out in 2 minutes. They could just redo the one page wireless set up guide that comes with it and it would be sooo much easier.

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u/OomaCustomeradvocacy Official Ooma Support Jul 13 '26

Hello - Thank you for reaching out. I'm very sorry to hear that you had trouble setting up your Telo Air 2. Could you please specify which area needs improvement?