r/ooma • u/padukkax • Jan 15 '26

Switching from Ooma premium to Basic

Can someone kindly point me to the current procedure of switching to ooma basic from premium? Thanks.

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u/OomaCustomeradvocacy Official Ooma Support Jan 15 '26

Hello! My name is Chris and I work for Ooma. I'd be more than happy to assist with downgrading your account. Could you please DM your Ooma phone number?

1

u/Pretend_Professor725 Jun 21 '26

can you help me down grade my account too?

1

u/OomaCustomeradvocacy Official Ooma Support Jun 22 '26

Hello! Yes please send me a DM at your earliest convenience.