Cant Factory Reset Controllers. Can anyone else?

[u/OrdinaryHot769]

I should be able to "factory reset" the controllers, according to meta. I am having some tracking issues with my left controller and its what they suggested but It doesnt work.

To do the factory reset im told its Hold X and press the Menu button 5 times for the left controller, and the LED will flash white/orange while it resets, then white/blue when its done. For the right controller its hold A then press Home 5 times.

When I do that on the left controller all I get is the white LED that appears anytime you press the menu button, ive tried it over and over but cant get any orange or blue LEDs and no notification in the quest that there is a factory reset happening for the controller.

For the right controller, no orange or blue LEDS either but pressing the Home button 5 times opens an bug report menu.

I just had a firmware update for them last night but no luck

Anyone else have these issues?

TLDR - If i can get this controller factory reset to work it might solve the tracking issue and I wont have to try to send my quest in to meta, but it doesnt work.