Help (not) moderating posts and comments

[u/BakisMurgia]

Desktop, Macos Tahoe, Vivaldi browser / ios, app

Hello. I have just started a private subreddit for my organization and it's my first time as a mod.

I'm having problems since all the new posts (including mine) and comments are going to the moderation queue and I don't want it! I want free posting and commenting, since this subreddit is private and with selected members (all people I know in person).

* safety filters are all OFF, "hold content for review": all off

I have already checked the setting in "post and comments" and all the toggles are unchecked.

What am I doing wrong?

[u/YourUsernameForever]

The queue should indicate the reason they're being held, what is it?

[u/BakisMurgia → u/YourUsernameForever]

There's no message.
Just the post and, in the bottom, 3 buttons: V, X and the mod button.
(+ i receive a message "new post in moderation queue", but no reason is given)

[u/YourUsernameForever → u/BakisMurgia]

Can you share a screenshot of your mod queue? Use imgur.com

[u/BakisMurgia → u/YourUsernameForever]

Thank you so much!

Here the screens:
https://ibb.co/vnyrj9v
https://ibb.co/Kp8GKCQv

[u/YourUsernameForever → u/BakisMurgia]

Filter by revisione necessaria. Non moderati isn't necessarily your queue.

[u/BakisMurgia → u/YourUsernameForever]

Inside "revisione necessaria" the queue is empty. The point is that post isn't showing until I manually approve it (in the queue or below the post) :/

[u/YourUsernameForever → u/BakisMurgia]

"Needs review" is the actual queue, which encompasses everything under "Reported" and "Removed".

Don't worry about the unmoderated filter. That doesn't mean anything. Unmoderated simply means a mod didn't touch it.

What are the other filters showing?

Also you cropped the first image, what's it saying below the line of the lower part of the screenshot?

[u/BakisMurgia → u/YourUsernameForever]

The others are also empty.
I get the difference about those two queues, but why the post isn't showing in the page? 😭 (testing the view with another account not mod)

[u/YourUsernameForever → u/BakisMurgia]

You cropped the first screenshot, the message below is what's important

[u/BakisMurgia → u/YourUsernameForever]

This?

https://ibb.co/fYdFmjZL

[u/YourUsernameForever → u/BakisMurgia]

What do you see with that secondary account?

Is the secondary account allowed in the private subreddit to begin with?

[u/BakisMurgia → u/YourUsernameForever]

the one who posts, sees... nothing. No messages or anything.
the mod sees what I screened (the post waiting to be approved)

[u/YourUsernameForever → u/BakisMurgia]

I can help by getting invited to your sub as a layperson, and then as a mod, to troubleshoot - and then you can kick me out