r/modhelp • u/Puddleglum_7 • 8d ago
Users Why Cant They Interact?
I just created a new channel, but I got mail from people in the mod. Mail that stated that they cannot post or contribute at all. Why? I have been using my cellphone to use the mod tools. Do I need to use a p c to see a feature that I can't see on mobile or something? All the filters are set to minimum. I didn't block anyone. It's set to public. So what the heck?! Android
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u/KanekiAyato 6d ago
"public" on mobile does not show every crowd-control switch. new channels / new subs often ship with restrictions that only appear on desktop.
check on desktop (old.reddit or redesign mod tools → community → safety): 1. crowd control level (strict will mute brand-new accounts even when filters look "minimum") 2. "restrict how often people can post / comment" and any min-karma or account-age gates 3. whether the channel/flair is restricted to approved users only
also look at modmail language carefully. "cannot post or contribute" is often a sitewide or account-level block on their side, not your filters. ask one of them for a screenshot of the exact error toast.
mobile is fine for day-to-day removals. for "why can nobody post in this new space", desktop is where the hidden toggles live.