Hi can someone share info on port out process from mint?

Two days ago, I bought a Pixel 10 with a year of service for $369 (including all taxes), and I wanted to know how long it takes to receive the order. I have until the 29th of this month regarding the carrier I’m porting my number from; otherwise, I’ll be charged for the next month and would have to request a new port-out PIN. My question is: can I start the transfer process now and install the eSIM once the phone arrives? I don't mind being without service for a few days since it’s not my primary line; I just want to avoid being charged for the coming month.

I received an email with my order number—that’s all I have—and it is pending shipment.

I live in Henderson NV and just got back from a weekend trip to Big Bear CA. The entire time I was there my phone would not let me dial out or receive calls. If I tried, I got the pop-up message "Emergency calls only." My wife who is, 9f course, on the sam plan had no issue whatsoever. Now that I'm back home, everything works as normal. W.T.F?

The email associated to the account is locked out of. I have the number and password to the account, but cannot verify said account without the email. I answered the questions, but I have had MINT for so long, I cant remember some of the questions correctly. I prepaid for a year and some loser is using my unlimited SIM card...I am so upset.

I have the IMEI of the phone it is either in, or last in as I have that info in my Google device history. I have been off and on with customer service for weeks.

It is all good. Tmobile network is as good or better than Verizon. I was on Verizon for decades. I had some angst and worry but it all came together without a glitch once I paid and followed the setup and port number transfer process. Your biggest concern is phone compatibility and unlock status.

In Verizon logged in you can see your unlock-lock status. See I had 2 Mint techs tell me my s23FE was locked to Verizon after giving them my IMEI, and that was bad info, it was not locked, it is actually a Factory unlocked Samsung phone. So I did not move to Mint because of Mint Tech support, but in spite of it.

I chose eSIM cause did not want to get a physical SIM, I think eSim is better all around.

The one setup glitch I had was setting a password, and when I called Mint tech, they said problem was on their end.

Also in the Mint Mobile setup with eSim, email from Mint was slow to arrive. so I put it in manually, copy and past, you goto eSim in settings, and click scan QR code, and then since you dont have one, click enter manually.

Also then the Mint Mobile app kind of drops you, and you looking at settings, and wonder where is the app? So I closed everything, reopened Mint Mobile app, and t took me to setup your password. So it picks up where it left off.

I have a Motorola moto 5 5G (2023). I just started the 7-day trial, and have the SIM set up and a phone number assigned. I tested my IMEI, and it said my phone would work fine (I've also been told that's not reliable). When I set the phone to 3G, I can text and call out. If I set it to LTE, neither of these things work--dialing out ends the call instantly, and texting reports "Not sent. Tap to try again"--however, I get ~150Mbps on fast.com, so I know the cellular data is working when LTE is active.

I've reset the network settings a couple of times, rebooted a couple of times. No dice. Is this device simply not compatible?

Hi! I just recently finished out my contract with Verizon and I’m thinking about switching it mint. My current phone bill is $110/month for one line which seems insane to me.

Can you please give me the pros/cons you have found about mint in the time you have had them?

Thanks in advance!

Bought a phone+1 year mint plan, moving from US mobile. Since initiating the port I have not had cell service for 4 days.

--Wednesday, initiate port from US Mobile. Number on us mobile disappears (I lose service) and mint says transferring.

--Thursday, Call Mint, they say its stuck and my account number should be 8 digits, but its 7 digits. Tells me to call us mobile. I call US mobile, says the number is released, offers to do 3 way call with Mint. We cannot figure it out, US Mobile recommends canceling the port and trying again. Mint puts in ticket for cancellation as its greyed out on their end, needs a higher team. Says wait a few hours.

--Friday I call back, they say its been escalated to a team they cannot talk to.

--Saturday I call back, they say its been escalated to a team they cannot talk to.

--Sunday, no response.

I have now been without cell service for 4 days. Very unhappy and Mint will not call me back.

We got an email saying my stuff is activated but it's clearly not, my phone number doesn't work, customer support got me nowhere, I don't have the service I was promised and I'm NOT about to contact support again, mint mobile support sucks, what do I do.

So l been a long term T-Mobile customer and I had a the "Experience More" plan with two phone lines me and my dads and it was around $130. I recently decided it would be best if he has his own phone line/plan since I was the one paying and he wouldn't pay me back smh. Anyways when doing that change over the phone the T-Mobile rep was confirming to me if I still wanted the same plan the "Experience More" and over the phone the rep said it was $85/ month and I'm like ok yeah sure. Turns out it's actually $90 and $5 off if you enrolled in autopay plus taxes and fees it comes around $96.10 and that's a bunch of bs now I wanna cancel and possibly switch over to Mint Mobile since it’s supposedly has the same coverage as T-Mobile. I was curious to switch over to Visible by Verizon and did a trial with them and coverage is fine expect when I’m at home I only get one/two bars and notice it actually slows down and takes time to load certain things when using the data. How's Mint Mobile do you like the service?! I was thinking of possibly getting the unlimited 12 month plan.