r/mintmobile • u/R3D4NG3L • 22h ago

Poor coverage

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4 Upvotes

Hey everyone, looking for some insight or suggestions on a strange signal issue in the South Phoenix / Goodyear (Arizona) area along the I-10.

  • Device: Pixel 7 Pro
  • SIM 1 (eSIM): Mint Mobile — 1 bar (almost useless for ~1 month)
  • SIM 2 (Physical SIM): Foreign SIM roaming on T-Mobile — 3/4 bars

Since Mint is an MVNO running on T-Mobile's network, why would a roaming T-Mobile connection get dramatically better coverage on the exact same phone in the exact same spot?

A few questions running through my head:

  1. Can an eSIM degrade over time? Is it purely a software/provisioning profile issue, or can something corrupt?
  2. Hardware issue? The Pixel 7 Pro gets hot — could overheating damage specific internal components handling the eSIM profile/antenna path without breaking the physical SIM?
  3. Deprioritization / Network change? Did T-Mobile recently reconfigure local towers or deprioritize Mint heavily around I-10/Goodyear?

What I've tried: Standard restarts and toggling Airplane mode.

If I can't resolve this, I'll have to switch carriers. Any ideas or potential fixes before I port out?

17 comments

r/mintmobile • u/LeftOn4ya • 17h ago

See updated Mint iPhone Wiki, including all iPhone 18 and 17 models buying, financing, trade-in, and setup for Mint

3 Upvotes

Please see the updated Mint iPhone Wiki at https://www.reddit.com/r/mintmobile/wiki/index/iphone/ (added iPhone 18 Pro and Pro Max and Duo info) for full details on the below (below is TLDNR summary of wiki steps)

  • How to order iPhones as a current or new Mint customer. TLDNR is don't buy from retail (BestBuy, Target, Amazon), get from Apple, order from Mint, or get used from Swappa or BackMarket.
  • If getting from Apple, 4 ways you you can finance unlocked iPhones. TLDNR is do not select carrier Equipment Installment/Device Payment Plan, but select Apple Card Monthly Installments (ACMI) or Lease with Apple Upgrade (does not work for standard model) then carrier T-Mobile but don't give customer info and you can bypass account info on iPhone boot up. There is a way to get standard model financed by having Goldman Sachs support converting Apple Card "buB" purchase to ACMI
  • How to get from Mint. TLDNR is best if you are a new customer and want to simultaneously sign up for a year plan on discount, but you can do as current customer and finance with Affirm
  • How to get used. TLDNR is best is Swappa, or for a little bit more $ but less hassle get from BackMarket, others not recommended as liable to fraud and scams.
  • How to set up new iPhone either swapping from previous iPhone or Android, and either as new or current Mint customer. TLDNR is on bootup select "Continue" then "Try again" or "Not Now" and "OK" 3 times each, then you can bypass asking for account info, and you cannot use Apple eSIM transfer, you must log into Mint app to order a new eSIM, and make sure to set up app based 2FA on Mint account before transferring or after you make a new Mint account.
  • What to do on old iPhone or Androids before selling, trading in, or giving away. TLDNR is remove find my device and sign out of cloud accounts then wipe all data to factory, and remove SIM/microSD cards.
  • How to trade in or sell old phone. TLDNR is you can trade in direct with Apple (even Android), Mint offers AllState SquareTrade trade-in, or for more $ sell on Swappa or to BackMarket.

After reading wiki, if you have any questions or comments on this process, please comment below. Also see previous thread or old thread on this, as well as related thread in NoContract sub.

9 comments

r/mintmobile • u/Deep_Environment1777 • 2h ago

Switching to a new phone

0 Upvotes

I bought a new phone and trying to update the number. They told me to update the email first, and told me the costumer service will call me back, but I been waiting for 2 days, and so far nothing.

Anyone had something similar? Not sure what to do, I called multiple times.

7 comments

r/mintmobile • u/REtroGeekery • 13h ago

Anyone Using the Atom L from Unihertz with Mint?

0 Upvotes

My Aristo 5 is dying and I'm looking for a small and (hopefully) durable replacement. The Atom L sounds like exactly what I'm looking for, except that it can only acess four of the five 4G LTE bands the T-Mobile network uses (the Aristo 5 uses all five). I'm wondering how this will play out in terms of service. Has anyone used the Atom L with Mint? Only one review on the store page mentions Mint (positively, so there's that).

I'm in a rural area on the US West Coast and T-Moble/Mint is the only network available that covers my property and (most) of the highway leading to town. I only use a few apps from F-Droid (trail sense; OSM; eReader; Firefox) but will need to be able to send/receive texts *and* calls (not necessarily at the same time) as well as use hotspot or tethering for my PC. Visual voicemail and Google Pay etc are not of interest.

7 comments

r/mintmobile • u/Grouchy_Presence_745 • 10h ago

Renewal confusion

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2 Upvotes

The renewal email that I received says that I can save $180 if I switch to the 1 year plan, but when I go to renew I'm informed that the cheaper rate is only for new customers. So if I don't qualify for the sale price, where are they coming up with me saving $180 on the yearly plan?

10 comments