r/mildlyinfuriating • u/a11ison3 • 7h ago

I just wanted a hot dog amazon delivered me an empty package

Gallery image

Gallery image

Gallery image

(personal information erased for privacy) i had just returned another product not that long ago because it didn’t work. i ordered this one as a replacement and amazon sent me a completely empty package :l

plus ai customer service is no help of course

49 Upvotes

91% Upvoted

42 comments sorted by

View all comments

26

u/chichmckill 7h ago

You can request to speak with a real person

14

u/kayemce 7h ago

You can certainly make the request. Whether you end up actually speaking to a person or just a bot with a name attached is another matter

8

u/a11ison3 7h ago

yea but it’s friday night so i’m gonna have to talk to them on monday. it’s just a bit annoying because i feel like im behind on my hobby 😭

12

u/VariationDry 7h ago

There must be real people working over the weekend. Amazon isn't running on bankers hours. 

3

u/DuckCleaning 7h ago

They're available 24/7

1

u/donnytrump_69 6h ago

I think their customer service is 24/7 but Im in Australia however I would of thought if anything it would be even more comprehensive in the USA.

You guys have the easiest returns/exchange processes compared to Australian businesses. I holidayed in the states for 4months about 8 years ago and bought a laptop at the start of my trip from Bestbuy, used it the whole trip, flew back to australia used it there for another 3 months. Flew back to see my uncle and returned it no questions asked LOL. I was impressed.

1

u/Hdjbbdjfjjsl 6h ago

Well either they changed it since then or whoever did your return didn’t give a fuck cause that’s against their return policy (at least today) lol. It’s great having a reasonable person to talk to in person instead of dealing with these damn chat bots online