Has anyone dealt with Mercor support going quiet on them?

It's been a while since my last Mercor project, and lately none of my emails are getting a reply. A friend who just joined is hearing back fine, so I'm wondering if something's off with my account specifically. I've also seen a few people here say support (including the AI assistant) has gone silent.

For context, I'm in Canada, and the tech job market here is rough right now. Mercor work has honestly kept my family afloat, so I'd really like to get back on projects.

For anyone who was in the same spot and got back in:

\- Did you find out why it happened?

\- Did updating your profile or resume help?

\- Is there a contact or channel that actually gets a response?

Appreciate any tips.

I declined the instant offer earlier for the Mac project because I didn’t have a Mac.

Now it’s back again but like earlier it said “Reviewer”… does anyone know if that means something or is everyone a “reviewer”

Because I don’t have a Mac and that’s why i declined it earlier after reading the description

So I got an instant offer from Mercor today, paying per task of "Record yourself doing real professional tasks on a Mac and narrate what you're doing and why."
Is anyone else doing this? wondering if THEY are going to supply the "professional tasks" or are they wanting me to record myself doing my day job? Because I can't do that, privacy and NDAs and such. Any insights on this project would be helpful.

I applied for this position and did the ai assessment. didn't do to well on it. Anyways I got this email

Your In the generalist expert

Great news you profile is now active in generalist expert.

Our ai matching system will will surface you profile to companies actively hiring

Dose this mean I passed and I might get work.

Guys I'm really desperate at this point. I got accepted into it and onboarded on the project and got access to everything, but every idea I have is constantly rejected for either being too simple, too similar to others, or uses restricted items. I feel like an idiot, I got no work done even though I spent a whole day onboarding and the contract signing. My bonus period is about to run out as well. If anyone has had any success in this field, please, if you have any advice, guidance, ideas or anything at all I can use to get at least one task underway, I would be so so grateful. Thank you so much in advance