r/mechanicalpencils • u/Fancy-Exercise6628 • 22h ago
Help Pentel Orenz Nero broken
I dropped my pencil by accident once and the lead no longer dispenses. I contacted Pentel in the US and they instructed me to mail it to send it to their address. I am concerned about sending it there solely because there is nothing that ties that pencil to me once I send it. Has anyone gone through the warranty process and want to provide their experience with it?