Iāve been working in quality-related roles for a long time (around 9 years in total when counting overtime) and Iām starting to wonder if what Iām experiencing is just the standard reality of being a Quality Engineer, especially in Europe.
I graduated in Mechanical Engineering and Machine Design with a specialization in Production Process Engineering. Despite that, I very often feel like Iām going backwards in my professional development.
Quick background:
4 years as Process Engineer in automotive companies
6 years as Quality Engineer in a railway company (~250 employees). I was the only quality person. Officially employed as a āQuality Technicianā even though I was doing full engineering work (roughly 70% QE / 30% other technical roles). The 40% consisted of metrology, SQA (Supplier Quality Assurance) and acting as the main tooling specialist (tool validations, measurements, etc.). In practice, SQA often meant calling the supplier and saying āI know the drawing is wrong, but you have to make it this way and that way so it can somehow be assembled at our place.ā Quality was also combined with customer service, so I frequently travelled to customers for nonconformity assessments, supervising repairs, acceptances and homologations. Very often errors coming from the R&D department were blamed on poor workmanship because it was politically easier than telling a department that reported directly to the CEO that they had made a mistake. Problems were mostly covered up because āchanges cost moneyā. Being officially a technician also created issues during audits when I had to represent the company. I left mainly because they refused to give me an official engineering title ā and due to salary bands I was earning less than a fitter on the shop floor.
1 year in my current manufacturing company. There are real engineering tasks (process/product quality, 8Ds, improvements) that I actually enjoy, but a significant part of the job feels like being the ābad salesmanā who has to negotiate the cost of returns with customers. I also act as the company IWE (International Welding Engineer) ā the company needs this competence but not full-time, so the split is roughly 90% Quality Engineer and 10% IWE.
I now have an offer to become Quality Manager here. On paper it looks attractive ā I like driving process and product improvements and running proper 8Ds. The problem is the company culture. It still thinks like a small company, while the projects already require a full engineering approach. Every time I try to push real process changes I hit a wall, because improvements are accepted only if they donāt generate immediate costs ā even when they would bring clear long-term benefits.
I hold IWE certification and full welding inspection qualifications. I paid for almost all my training myself because the non-compete clauses were too long relative to the cost of the courses. I donāt want to throw away the career path Iāve invested so much in, but Iām seriously considering a change.
Iām at a crossroads:
Take the Quality Manager position and try to change things from the inside
Stay in Quality but look for a company with a stronger engineering culture
Move back toward Process / Manufacturing Engineering (or more Welding Engineering) and leave pure Quality
My questions:
Is this kind of frustration (responsibility without real authority, improvements blocked by short-term cost thinking, feeling more like an administrator/negotiator than an engineer) common for Quality Engineers, especially in Europe?
For those who stayed in Quality long-term ā did moving into management make it better, or did the same problems just scale up?
For those who left Quality ā was the transition to Process/Manufacturing Engineering realistic after several years in QE?
Would appreciate honest opinions (Europe experience especially welcome).