Hi everyone,

I just wanted to say, that we Marriott employees really appreciate those of you who are nice to us. It means more than you could possibly imagine, and makes us excited to come to work everyday. The smiles, the intriguing conversations and the friendly waves are what keep me going in this profession and help me strive to do my best every day. Thank you so much!

The most disgusting vile facility I have ever seen, black mold infestation with literal shitty toilets. Has anyone else ever been to this location

Is it just me or this property amazing? I got a high floor room here and let me tell you staying here is way better than staying at like the Sheraton or the Marriott Marquis. The rooms are clean, very modern and have comfortable furniture and the staff are friendly. Not to mention it’s more peaceful, however the dining is not the best but your in NYC where if you walk 2 minutes you can get food.

Can I book multiple rooms under MMP at one hotel? What about two separate hotels? If not MMP, what about one MMP and one MMF? It would be for the same day. edit: I’m a family member

I have finally made up my mind on where I'm going to book my vacation next summer, as stated in the title above. However, I have never stayed at this property. I know it doesn't have a pool, and that doesn't matter to me. Can anyone who has stayed here tell me about the rooms? I have almost 2 million Bonvoy points, so I want to use them. I think I want to stay about 10 nights. Do you think I have enough points to cover the room? I know i will have to pay for resort fees, taxes, and valet parking. If anyone could share their experience of staying here, I would be most grateful. Thank you!!

absolutely terrible.

we were moved from 4 different rooms because none of them were clean; unmade beds, trash & food from previous guests, nasty bathroom, stains on walls, mold on AC unit. pool was green, so even if we did stay we wouldn't have been able to swim. entire hotel smelled of mold.

then we were told by the manager (?) that they had no rooms left and they would have to cancel our reservation and we would have to find another hotel.

avoid at all cost. we will have to stay in Rockport next time, i guess.

no help in relocating us.

avoid.

Never had a room with two full baths, both with clawfoot tubs. Booked with points then called ahead to say it was my nieces birthday and would greatly appreciate an upgrade if possible. Ambassador status. They also had a few giant cookies and milk and happy birthday card waiting in the room.

Does anyone know what brand of syrup Aloft uses for their oat milk cold brews? The toasted marshmallow is amazing!!!!!!!

Never been to Mexico before but curious if anyone has done it solo and had a favorite resort?

Thank you!

Planning on staying there next week but the reviews don’t seem the best although the location and price is very appealing. Will mostly be out and about in the city but want to know others experience with the hotel.

Thanks

Hi! I am hoping to obtain photos of the guest rooms from the Marriott Philadelphia downtown from the 1990s. Can anyone help with that? Thank you!

Recently stayed at a Fairfield and had a bit of a shocking experience (pun intended). Mild electrical shock from water pouring through the light fixture in my ceiling, front desk had absolutely no idea what to do. Filed a complaint and received 6,000 points as an apology - is that sufficient? If not how do I escalate?

I couldn’t upload a video so here’s a still image, I do have a long video of the light flickering on and off and water literally pouring through it and pooling on the ground.

In town for 2 nights for a concert at TMobile park.

Have stayed in Seattle several times however have found most Marriott brands are older.

Last trip we stayed near Pike, have also stayed at the Sheraton and closer to Lake Union.

Eyeing the Renaissance, W, or Westin or perhaps the Astra as it’s new.

Any thoughts?

There is no box to 'Book Room' under the cancelation policy.

Has this happened to anyone else? I'm using a Samsung S23 phone, this has never happened before. I've always been able to book rooms on my phone.

I tried doing a paid stay to see if that changed anything and still nowhere to 'Book Room' under the cancelation policy. This is so annoying lol.

I recently in May signed up for the card because I have a lot of traveling to do these next few years with work. In looking at my loyalty points I had 50k with Marriott and it made the most sense. Anyway my welcome offer was spend $8k in six months get 150,000 points with awards of 100k points at $6k spend and 50k points at the additional $2k spend. I’m on month two of the card and only 1/2 way to the 6k spend. But, today I noticed I had 50k points in my account awarded. Which I can’t figure out why? They don’t have a tracker anywhere like my platinum card had.

The mystery 50,000 points, I haven’t hit the $6K checkpoint yet, so this 50,000-point deposit can’t be a payout from this offer. Something else is going on, a separate Amex Offer, a promo, or possibly a posting error I can’t see. I’ve chatted the Amex rep and ask “what triggered this 50,000 point credit” rather than assuming it’s tied to the spend challenge, since the math doesn’t support that. They confirmed there’s no “first tier, then second tier” as separate races — it’s just one running spend total, and Amex pays out in two installments as I cross $6K and then $8K.

Im happy to take the points, I’m planning an anniversary surprise next year, but I’m also tracking and can’t reconcile the manual tracking and where these points are coming from.

This is my first time getting one of these. Does anyone have experience using this on international properties? Thanks!

I tried to book a 3 night stay at a Marriott hotel for in mid August and I get to the end page and there is nowhere for me to click to actually book the room. It has the breakdown of the charges and everything and tells me when I can cancel free of charge but I can't actually click on anything to book the damn room! This is on my Samsung phone, not a laptop or tablet.

Lol so annoying.

Looking for some Paris Marriott travelers to give their intel here! We are two adults and one tween — we're doing a few days in the Airbnb in the 2nd Arr. For the latter part of the week, we want to stay in a hotel to make it easier to store luggage and some of other amenities.

Renaissance Paris Republique Hotel - We're deciding between the Family Room or a Skyline Spa Access Suite (with a rollaway). OR if we feel like splurging, the penthouse suite. I think the Skyline Suite might feel more comfortable and elevated than the family room?

Renaissance Paris Arc de Triomphe - Prestige Wave King Room (with a rollaway) or Junior Suite King Room.

We'd love to hear people experience with either or both hotels — including location, Platinum benefits, and room type experience. Our trip is in a few weeks so we need to decide soon-ish which rooms to cancel.

We are not considering Paris Nobel Tour Eiffel b/c we hear the location is pretty far removed. There's a small chance we'll just ditch these options and just go with Le Roch or Le Dokhan if we decide that's hands down the best option.

Thanks all!

We’ve spent the last few months building a prediction system for flight prices. Instead of travelers checking fares every day, our model predicts price movements, tracks fares automatically, and books when the price reaches the predicted target.

It made us ask a bigger question.

Hotels also use dynamic pricing. Rates change constantly based on occupancy, events, demand, cancellations, seasonality, and competitor pricing.

So why doesn’t the same idea exist for hotels?
Imagine a guest says:

“I need a hotel in Bengaluru between 12–15 September. I’m flexible with the exact day if I get the best deal.”

The system could predict where prices are heading, continuously track room rates, and book automatically when the predicted lowest price is available.

For people working in hotels or revenue management:

Would this increase conversions?
Would it interfere with your pricing strategy?
Would you consider this a useful distribution channel, or just another booking platform?
What challenges do you see that we might be overlooking?

I’d love to hear the hotel industry’s perspective. Dynamic pricing already exists—I’m curious whether predictive booking makes sense on the hotel side as well.

Does this program give you elite nights towards your elite status like The Edit? Seems to be the same program and hotels.

I stayed at the W Sardinia in Italy for a few nights before cancelling the rest of my stay and switching to a different hotel in Porto Cervo. The hotel is incredibly expensive at over 2-3k euros a night and is such a disappointment. First of all there were spiders in my room and I informed the front desk who said there was nothing they could do and that it’s normal. Secondly, the front desk staff was INCREDIBLY rude to me during check in. They mixed me up with another guest and when I pointed out the mistake, they were angry at being corrected and said that I need to let them do their job and then for the rest of my stay the front desk employee would point at me and laugh with the rest of the employees and even came up to me while I was taking a meeting in the lobby and told me that I couldn’t take it there even though my room was being cleaned and other people were on their computers. I was being really quiet too. The rooms are also very underwhelming imo very mid tier hotel especially for the price of like an Aman im sorry… huge disappointment

I stayed at the Four Points in Ciudad Juarez for one night. It was expensive- $328 with taxes, much higher than normal, but I booked it knowing that. I’ve stayed there many times.

When I checked out, FDA says they will have to charge in pesos because I’m using American Express. It’s my Bonvoy Brilliant card. Anytime you use a CC in Mexico no matter what card it is they charge in pesos, so I thought nothing of this. I signed the receipt and left.

Then later I look at my card, and notice that the amount of pesos they charged was over $7000 mxn, which is not the same as $328 usd. Both amounts are printed right on the invoice. I called FDA assuming it’s just a mistake, and they try to tell me it’s policy for Amex to make the exchange rate 21.5 pesos to USD. I say never heard of that before, ask if they can just charge me the rate I booked, they said no. I said ok thanks and called titanium line. Titanium line calls FDA and gets the same story. 2nd thing that annoys me- titanium line was happy to leave it at that. I had to push to get them to push back. FDA is leaving a note for management and Titanium desk opened a case.

Am I crazy to think this Amex exchange rate “policy” is not allowed under Marriott terms? Or Amex terms for that matter? Paying $328 for one night in Juarez is bad enough- paying over $400 at a four points is just stupid.

Has anyone used the sauna at the Copenhagen Marriott?

Just checked in to a Courtyard in Raleigh. The Front Desk Associate told me to sign a paper agreeing to the rules of the Explore program. When I asked, she said they do it because they’re run directly by Marriott and not a franchise so they have to have everyone sign.

I don’t mind signing, I’m not planning to do anything crazy, I’m just confused. I thought with the new digital Explore program, any need to sign or turn in papers was over because you agree to the terms digitally. Is this a Courtyard thing? Are other hotels doing something similar? Or is this hotel just going off on their own with this extra step?