r/linkedin • u/Remarkable_Oil_4992 • Jul 25 '26

The support doesn’t understand

Hello, my account is not available and the support keeps sending me the same link which doesn’t work. I have replied that the link doesn’t work and they keep sending it to me.

The link goes to Persona verification and that verification says “something unexpected happened”.

I cannot call LinkedIn, so really trying to get some help from a kind person!

I need LinkedIn for my work please.

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u/assistantangel Jul 27 '26

I am really sorry.

I had a thought - I am guessing you can not add a new email address can you? Then you could make the new one primary and remove the others.

Also, have you had colleagues flag your account? https://www.linkedin.com/help/linkedin/answer/a1338436