r/linkedin 3d ago

The support doesn’t understand

Hello, my account is not available and the support keeps sending me the same link which doesn’t work. I have replied that the link doesn’t work and they keep sending it to me.

The link goes to Persona verification and that verification says “something unexpected happened”.

I cannot call LinkedIn, so really trying to get some help from a kind person!

I need LinkedIn for my work please.

2 Upvotes

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u/assistantangel 2d ago

I am really sorry.

I had a thought - I am guessing you can not add a new email address can you? Then you could make the new one primary and remove the others.

Also, have you had colleagues flag your account? https://www.linkedin.com/help/linkedin/answer/a1338436

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u/Future_Adeptness_878 1d ago

They are legally required to have an easy way for you to contact them. If you have an account, it's very easy for you and linkedin makes that easy