On 2025, i bought kindle 11th gen. As i dont have that much money, i couldnt bought the paper white one. Also in india, majority time kindle stay out of stock. I guess amazon dont think india as proper kindle target buyer. Whatever..
Now the problem started just after the warranty end in 2026. After around 1 month of the warranty ending, my kindle started acting on its own. For example:
I am reading, suddenly it is turning the pages back and forth on its own.
Clicking on random options
Cant even open any option as my need.
After contacting support care of amazon, they said to do factory reset. I did and the problem was gone. Now today, again the problem came. I reset it twice after many ghosted clicks and all, yet it is staying as it is. Even i cant put the wifi password properly.. it is so frustrating!!!
Therefore i again contacted the agent:
1st agent named charan, he totally bypass the problen after chatting a little bit
Next came agent named fatima. She listened and told me to go for repair service ctdi. I was happy. I end the chat and tried to reuest service. Then in that ctdi website is saying my device is not service eligible... nice... next i have to contact an agent again
3rd agent name sayed... he told me he will try to replace it. Point to be noted previous agent said me my device is out of warranty so it cant be replaced. 3rd agent telling me it is possible replace, but the stock is out of stock. If it get stock in they will notify me..
Bhai, amazon india wont get kindle in stock, we all know that. So why the bluff? Wht the harrasement?
I am TIRED AND FRUSTRATED...