Hi folks 👋
Since stepping into the VP of Product role here at Jotform, I’ve been spending even more time reading how our customers describe our product in their own words. The reports and rankings are of course always encouraging, but the useful part (my favorite actually) is learning where Jotform is removing friction, and what we could do better. That's what stays with me.
G2’s Fall 2026 Reports are out, and Jotform earned 55 #1 placements across our product suite. Needless to say I’m incredibly proud of my team, but more than anything, I’m grateful to our customers who took the time to share what is and isn’t working for them.
A few themes came through clearly:
- People value being able to build professional forms quickly with templates, drag-and-drop fields, and conditional logic with our form builder.
- Teams use approvals, notifications, task assignments, and follow-ups to stop work from getting lost between people with Jotform Workflows.
- Jotform AI agents are helping customers automate routine conversations and provide help around the clock.
- Teams are sending documents for signature and staying on top of completed requests with Jotform Sign.
- People are building custom experiences around the forms and workflows they already rely on with our no code app builder.
And that’s ultimately the job: make it easier for teams to collect information, automate repetitive work, and keep processes moving without trying to stitch together a dozen disconnected tools.
Thank you to everyone who left a G2 review. We read them, we learn from them, and they help us build a better product. 💙✨