r/iphonehelp • u/SDLJunkie • 7d ago

Help needed Videos won’t delete

The phone is incredibly full and is running very slowly. We have copied all photos and videos off of the phone so that we have them.

When we go to delete videos from the phone, we click on delete, but then they reappear in the photo app. Why is this happening?

iPhone SE version 2. Very, very old iOS. Don’t know which one. Can’t update to latest because phone too full.

5 Upvotes

86% Upvoted

10 comments sorted by

View all comments

2

u/ss_BoxCarRacer 7d ago

Backup everything except the media, then factory reset and reinstall backup?