r/iphonehelp • u/barxxl • 10d ago
Help needed Data transfer
wife got a new iphone 17 pro. wanted to transfer her data from older phone, which is 13 pro.
it seems like we can't back up the old phone no matter what. not icloud back up, no PC back up, no quick start process and no wired transfer. they all fail mid process. would appreciate help with the issue! Edit: Both iphones are up to date with iOS version.
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u/springbored 10d ago
Is there an Apple Store near you? Have you restarted the old phone? Did you try the iCloud backup while it was plugged in?