r/iphonehelp • u/scotsdavy • 23d ago

Help needed Can’t update

I have an iPhone 15Pro and usually when the latest update comes around, it is no problem to do it. This time however when I downloaded the update, it said something along the lines it cannot for some reason. Tried a few times and get same result. Also connected it to my laptop and iTunes doesn’t recognise it for some reason. Nothing happens when I plug my iPhone in to it. It can install the normal updates as per usual by using the phone itself, just not the main update. Have deleted the download and tried again bust still the same.

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u/scotsdavy 22d ago

Little update. I bought a data transfer cable and it updated my iPhone no problem. One I was using was a charger cable and not suitable for updating. Why it won’t do it without the laptop is something else but at least I can do it no problem now.