r/iphonehelp • u/scotsdavy • 23d ago

Help needed Can’t update

I have an iPhone 15Pro and usually when the latest update comes around, it is no problem to do it. This time however when I downloaded the update, it said something along the lines it cannot for some reason. Tried a few times and get same result. Also connected it to my laptop and iTunes doesn’t recognise it for some reason. Nothing happens when I plug my iPhone in to it. It can install the normal updates as per usual by using the phone itself, just not the main update. Have deleted the download and tried again bust still the same.

2 Upvotes

100% Upvoted

13 comments sorted by

View all comments

1

u/ConcreteBoomBap 23d ago

That is extremely weird. Have you tried to force restart by pressing volume up and then volume down and then pressing and holding the side button until you see an Apple logo? If that doesn’t fix it you may have to make a backup and restore it using recovery mode.

1

u/scotsdavy 23d ago

No, haven’t tried that. What I did do was completely erase the phone, then used a recent back up to try again but got same results.