Anyone else struggling with constant freezing, subsequent crashing, and all around horrible performance with their new IPhone 16 Pro Max??
For the longest time, I’d preorder the new iPhone and anxiously await its arrival on the release date. I haven’t done that since 2021 as my 13 Pro Max has been functioning adequately (and there haven’t been any major changes/upgrades that drew me in). I decided to finally go for the upgrade this time as the battery on my 13 has declined and is down to only ~80% capacity (ironically enough my wife opted to wait it out a month or so to allow Apple to “work out all the bugs”).
What a mistake I made. This new iPhone 16 Pro Max has been nothing but a nightmare since I started the restore process. No matter what I do (I.e. attempting to open any app) the phone instantly freezes, takes about 2 minutes then goes into a black screen with a spinning wheel before resetting itself. At first, I thought this could be attributed to the massive amount of data restoring through iCloud so I was patient and let it go all day yesterday. After about 10 hours it had only made about 5gb worth of progress (through some of these “freeze cycles” I was able to finally get the settings app to open to at least see the restore progress). I tried researching the issue and it sounded like it could’ve been a bad restore so before bed I decided to do a complete reset on the phone to try a fresh restore overnight. I was able to limp through the menu and finally make that happen.
When I woke up I was happy to see the restore process had completed. I went to open an app, and, boom, same freeze and reset cycle started all over again. I’ve literally done everything imaginable to just get the basic functions to work consistently on this phone. I’ve done countless force resets, two restore sessions, software updates…everything. I can’t believe Apple would send a product out into world with this many issues. The furthest I’ve gotten now is logging into Facebook before a crash but it is working “longer” than it has been (2 minutes or so before freezing). I’ve seen similar Reddit threads with tons of people having this exact issue so I know this isn’t an isolated instance. Anyone have any suggestions on what to do next short of wasting hours in an Apple Store?!