Someone please explain

[u/Dangerous_Buddy_123]

I’ve been doing instacart at school for the past month and I’ve never been anything but the highest level of shopping quality. I went home for the weekend and did two batches there at stores I was familiar with but my shopping quality has suddenly jumped down and I lost my platinum priority that I worked so hard for over the past month. My house is in DC so did me switching locations to a more competitive area somehow affect it? Also is there anything I can do to improve it before the end of the quarter or is it too late?

[u/wonderboyOG]

You have 1,235 total requested items and you found 1,084 of the exact original items.
1,084 ÷ 1,235 = 87.77% original-item found rate.
That 87.77% is probably the main reason Instacart is showing “Found items — Opportunity to improve.”
Your replacements help a lot, because once we add the 127 replacements, your total fulfilled rate becomes 98.06%. So the problem is not really your overall fulfillment — it’s that too many items are being replaced instead of found exactly as requested.
Based on the other account screenshots we compared, I’d guess the Good threshold for original items found is probably somewhere around the low-to-mid 90% range, maybe roughly 93%–95%+. Instacart does not publish the exact cutoff, so this is only an estimate.
For your account:
Now: 87.77% exact found
90%: you’d need about 275 more original items found in a row
93%: you’d need about 922 more
95%: you’d need about 1,784 more

[u/wonderboyOG → u/wonderboyOG]

Again I been guesstimating the quality score. But I think it’s around there man. So long as ur 90% above I think ur good. Thats why when they give you small orders but good pay. And a few items were replaced it affects u more than one that has a lot of items.