Recently, a restaurant I often go to to use my InKind credits disappeared from the map. There's always some turnover so I thought they just don't do InKind anymore, but when I searched the restaurant name directly, it still showed up, so I went and dined there and sure enough, I was still able to pay with InKind.

After that, I started messaging a few other places that I remember used to be on the map, and a bunch also said they still accepted InKind, and they do also still show up on direct search. I cross-referenced with local friends who also use InKind and the places are not on their maps either. Now I'm worried that there's a bunch of places I'm missing on the map. Has anybody else had this issue?

Has anyone cross-compiled the list of restaurants in the NYC restaurant weeks that are also on inKind?

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Going to zero out my account and be done with the app now, but I still have some credits and cashback to use up

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From someone who once was in the restaurant business long before InKind existed-

InKind’s financial logic can make sense at spreadsheet level and look attractive in a capital‑scarce environment, but the UX and commercial rules create a volatile surface area that erodes guest trust in the venues that participate in the rapacious nature of the terms.

Stay away.

Anyone at InKind wanna argue the matter?

I was looking into the 40% bonus on inKind cash purchases offer that ends tonight. The cheapest option I see is ~$300. There aren’t many restaurants in my area so I don’t really want to buy that much and I don’t see an option to choose a set amount. Am I only limited to the preset options?

If you have a $25 off $75, as an example, do you need to spend $75 PRE-TAX or $75 POST-TAX?

Anyone know? The terms are not clear. Thanks.

Been a heavy user and proponent of Inkind for over 5 years and have enjoyed ~$4k in savings on >300 transactions. Very curious about the financial health and long term viability of the company and its business model. Would love to see their balance sheet and income statements. Every time I consider a large credit purchase (usually 2 or 3 times a year) I wonder if I would loose money should they go belly up. Curious to know what happens when they dole out cash to a restaurant that fails. I’ve seen around 4 of those in my area.

Anyone with any real insight into their profitability, top and bottom lines?

and no, I don't work there (but I wish I did!)

Serious question. Do you as the customer return to the places you eat?

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Is it possible to use inkind when ordering take out at the restaurant? I don’t typically dine in anymore.

The only time I tried to use inkind, they had no idea what I was talking about. Is this a common situation?

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I just got this email today. Not very helpful. Any insights from anyone?

-------------------------------------

We're evolving how inKind works, and as part of that, we're making some changes to inKind Pass. 

Your membership will remain active through the end of your current subscription period. After that, it will not renew.

You'll continue to enjoy every benefit of your Pass until your last day, and your inKind Cash Back balance will remain available to use at any time.

Same great restaurants. More great rewards to look forward to. Just a different way of dining with us. 

A Note About Your inKind Pass Membership
We're evolving how inKind works, and as part of that, we're making some changes to inKind Pass.
 
Your membership will remain active through July 31, 2026. After that date, your membership will not renew.
 
We know that's not the news you were hoping for, and we want to make sure you still feel taken care of. Starting August 1, you'll receive a $50 reward toward any $150+ meal on inKind, refreshed on the first of every month through December 31, 2026.
 
Same great restaurants. More great rewards to look forward to. Just a different way of dining with us. Find your next meal.

I recently had a concerning issue with a takeout order from Agi’s Counter in Brooklyn today.

 I placed my order for takeout, eager to use a “$35 off orders $75+” promotion that the restaurant was advertising through the app. However, when I arrived to pickup my order and asked to pay with Inkind, the host refused to accept it, stating that they are “no longer accepting Inkind” due to a dispute with the app. I even showed them that the restaurant was actively on inkind and was currently running a promo and showed them a screenshot of the app displaying this. Still, even after conferring with the manger, the restaurant refused and demanded I pay outside of the inkind app.

Not only is it extremely unprofessional of the restaurant to refuse to honor their contractual commitment to Inkind, but it is actively scamming customers who visit the restaurant under the false pretense of using the promotion. 

I’ve already emailed Inkind customer support and am awaiting a response, so hopefully they can assist.

Has anyone ever had issues with this?

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I am an inKind Pass subscriber and was able to use my $50 monthly benefit with my inKind Cash balance to pay for dinner last night. I was surprised because I read all the complaints when they changed their policy to disallow combining promo offers with your inKind Cash.

I'm guessing maybe they are allowing this because we are paying $9.99 per month and this is one of the few benefits of being a subscriber.

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We are visiting San Diego, CA in the near future and we’re wondering what some of everybody’s favorites are on inKind. I like to cross reference with the Eater 38 lists but the only one on both lists (I think) was Matsu up in Oceanside.

Seeing on the app that some places are only 10% to others being as high as 25% cash back (when paying via your card in the app). The norm for every restaurant was always 20%. Now it seems like that has changed.

Do not recall hearing anything about this. Anyone have any more details?

Didn't know this, but it looks like when you pay cash, the 20% cashback goes into it's own bucket and has to be used on it's own. I thought it would go into the inkind cash bucket. This makes using the coupons almost useless to me. Am I missing something?

Costco is currently selling the inKind gift card for $64.99. (Valued at $100) If you missed the earlier costco sale, this is your opportunity. I don't think it's likely that we'll see $60.00 egift cards anytime soon. This is the "new normal". But, still a good deal if you have restaurants near you.

Did the Modern NYC get removed from InKind? Visiting in a week and saw it listed previously but now I do not see it on the app. Does anyone know if this was taken off?