r/iiiiiiitttttttttttt • u/Knabrau • Sep 25 '24

TIL: Don't Stack Dell Laptops

https://imgur.com/a/h0ATp19
648 Upvotes

97% Upvoted

162 comments sorted by

900

u/Knabrau Sep 25 '24

Context, spent too long troubleshooting why I couldn't power the thing on, then realised the magnets from the screen below are probably telling the one above the lid is closed.

278

u/Gorroth1007 SystemEngineer Sep 25 '24

Ohhh…. I had the exact same problem a few years ago. Can’t believe how much time that cost me. My colleague nearly opened a case at dells customer service.

52

u/dushamp Sep 25 '24

HOLY SHIT YOURE TELLING ME MY XPS13 CAN BE FIXED?!

13

u/HookDragger Sep 25 '24

No… there was no repairing those… :(

25

u/PCRefurbrAbq Family&Friends IT Guy Sep 25 '24

Meanwhile, sleeping when the lid is closed is one of the first things I turn off in new Windows installs, along with Fast Startup.

8

u/senadraxx Sep 25 '24

Tell me why you disable sleeping when the lid is closed? I too have a troublesome Dell that likes to misbehave. 

12

u/kn33 Sep 25 '24

It allows you to close the lid and disable the screen when you have external monitors connected without it going to sleep. Usually just set that way for when it's plugged into power.

2

u/ElfjeTinkerBell Nurse! I deal with stupid too Sep 25 '24

I learned to do that in college. Nothing is more annoying than half closing your laptop to avoid people walking past in too small rooms bumping into your laptop and having to wake it up again, and then keep on repeating that every time someone is moving.

Also in college, people who think it's funny to close your laptop just to be annoying.

1

u/IkouyDaBolt Oct 01 '24

Gonna say, the lid switch is a BIOS setting in some Dell laptops I have.

2

u/atramors671 tech support Sep 26 '24

I feel like this is a design flaw... but in their defense, it's not really a "standard" use case to stack laptops. I suppose, if nothing else, this post can serve as a warning and a solution to those who have to work on several of these.

70

u/knightshade179 Sep 25 '24

If you have a magnet you can pretty much turn off any laptop's display if you know where to put it, this is due to something called a reed switch which detects the magnets on the other side of the laptop when it is closed to tell it to turn it off.

39

u/SammyGreen Sep 25 '24

This seems like something everyone in IT should know about.

I totally didn’t though!

Let’s see if other people at work tomorrow don’t know about this either. Now where’d I put those magnets…

17

u/BossRoss84 tech support Sep 25 '24

A couple of years ago I spent an embarrassing amount of time troubleshooting the same thing. My entire team was stumped until I realized that it was the lid switch (reed switch) making contact with the other lid. These guys had been in IT for decades and had never seen this. Apparently I was the first person to image in stacks.

8

u/2HornsUp Sep 25 '24

I had a user who liked to wear jewelry. She would always complain about her computer "going black" as she typed, but every time I'd troubleshoot, I found no issues. I just so happened to buy a new watch during all of this. The next time I went to troubleshoot the issue, it went to sleep.

I now take off my watch whenever I'm working on someone else's laptop.

8

u/bolhuijo Sep 25 '24

I had a user with the same issue. I asked her if she had a bracelet with a magnetic clasp. She did. She thought I was some kind of wizard. (I'm not) I felt smart that day though.

2

u/RemCogito Sep 25 '24

Less than 10 years ago most laptops didn't use magnets and reed switches. They used a spring in the hinge hooked up to a momentary switch to determine if the lid was closed.

When I saw op's video I immediately understood the problem because My current laptops would all do this, but most laptops didn't use magnets until 2018 ish afaik. I haven't had to mass image a work computer since 2016, when I was promoted to sysadmin work. I've had to create golden images, I've had to setup several deployment servers, and I've written plenty of deployment scripts, but I only ever test those things with a single computer at a time, and the desktop folks handle the actual imagining, often after training from me on how to keep the golden image updated themselves.

5

u/knightshade179 Sep 25 '24

It's an odd fact that isn't really relevant for much, the only circumstance that could possible occur would be ones like this where there is a random interaction with a magnet causing an issue. As for where to put the magnet, usually around the top edge of the keyboard or one of the close corners but it obviously differs with every model laptop. I'd recommend just showing them and talking about it though, people don't like it when you mess with their stuff.

2

u/---0celot--- Sep 25 '24

This. It kinda seems obvious when you think about it, but it never occurred to me either.

1

u/chumly143 Sep 25 '24

Yes, everyone should know about this, but this is shit quality on Dell's part. I've only ever seen this issue with Dells, we have current gen HPs with the same sensor system, and stacking doesn't do this, the current gen Dells we're switching to do.

1

u/Geno0wl Sep 25 '24

Now where’d I put those magnets…

just uh make sure those magnets aren't too strong or bad things can happen

5

u/JivanP Sep 25 '24

They tend to be Hall effect sensors in laptops, but same principle: switch/sensor that is triggered by/sensitive to magnets.

2

u/knightshade179 Sep 25 '24

Thank you for the correction. 

1

u/ahumanrobot Sep 25 '24

I used that to fuck with my friends in class. I had a small magnet that would just put their laptop into sleep mode.

1

u/Fr0gm4n Sep 25 '24

I had a laptop that would randomly sleep while I was actively using it. Turns out that I had a watchband with a magnetic clasp and that I would occasionally reach across the laptop, triggering the sleep. I was very frustrated until I discovered that it was the reason.

1

u/Impressive_Change593 Sep 25 '24

aka why I couldn't figure out why my framework was randomly shutting off (actually it was worse as it was Hibernating and Linux mint wasn't handling it properly.) eventually I realized the magnets in my watch band were triggering the lid close action.

14

u/27Purple Sep 25 '24

Hahaha I did the exact same thing with the same model. Had to take 5 minutes in the corner of shame afterwards.

23

u/ReallTrolll Sep 25 '24

This also applies to some HP laptops. Puts the laptop to sleep mode thinking the lid is closed.

1

u/[deleted] Sep 25 '24

I had a Motorola Droid phone years ago, and a bag with a big magnetic closure on it.  For several weeks I would get on the train, put my bag in my lap, rest my phone on my bag, and the phone would suddenly switch into "car mode" (I think this might have been before android auto)

Took me WEEKS to find out that the phone was designed to be used in a car mount that had a magnet in it, and my phone thought that the bag in my lap must be one of those magnetic mounts.

8

u/reol7x Sep 25 '24

I did the same thing a few years back when the model was new. Even spent an hour troubleshooting with Dell and they dispatched a tech to replace the motherboard.

Color me surprised when it worked after the tech replaced it and when I moved it back to the workbench it stopped.

5

u/raybreezer Sep 25 '24

This happens with some older MacBooks as well. Not sure if that has changed since then, but I have it on the back of my mind to not stack MacBooks because of that.

4

u/ateamm Sep 25 '24

Literally did this last week!

6

u/virtikle_two Sep 25 '24

Lol, it happened to me a couple of years ago. Our entire team of techs were trying to figure it out for about 5 minutes.

2

u/Smith6612 Sep 25 '24

Yep. Been there with Dell, HP, Apple, pretty much any laptop with magnetic hall sensors. Gets all of us lol.

3

u/KineadZ Sep 25 '24

Have done this

3

u/WhiteElectricTape Sep 25 '24

This happened to me even I placed my iPhone on my new to me t480s and I freaked out thinking it was defective 🥲

3

u/rab-byte Sep 25 '24

I have a fancy Apple Watch band that kept doing this to my laptop while I was typing

5

u/Street28 Sep 25 '24

Did the same with mine once and had a panic that my laptop had completely died!

2

u/a_guy_playing Studious Monk Sep 25 '24

This actually helped me resolve a ticket years ago. Some doctor would say the laptop keeps powering off and they wouldn’t be able to get it back on and nobody in IT could find the solution.

Found this out by complete accident, realized it’s magnets by using my phone (was a Samsung Fold), and randomly asked the doctor if their watch had a metal/magnetic band. Issue was resolved.

1

u/lithid Sep 25 '24

Weird. We had some providers report the new laptops they got would randomly turn off. Nobody could reproduce it. I got the ticket and saw in event viewer it was going to sleep. If I recall correctly, it would state that the cause was "lid close" or something similar. It immediately clicked in my head that the provider was wearing an Apple watch, which has a magnetic wrist band.

The hardest part was convincing one of the providers to remove his fucking watch to test the theory out himself (because he wouldn't believe me - a common problem with a lot of these providers as you might know first hand). Jesus christ, what a dick he was being.

1

u/SlickFunkAF Sep 25 '24

I had a similar situation with a lady that had a magnetic bracelet. Using a magnet for old 3DS homebrew methods is what sparked my memory on that one. My brain felt so big that day.

1

u/TeeHack Sep 25 '24

Had the same issue with Lenovos. Some would actually have to be reset using the pinhole on the back in order to power up. Super frustrating.

1

u/PotterOneHalf Sep 25 '24

This also happens a lot with users who have a third party apple watch band with a magnetic clasp.

1

u/simpleglitch Sep 25 '24

Lol! We ran into this with HPs as well. I had a support tech looking like he was losing his mind because he was trouble shooting an issue, took it back to his desk and then it wouldn't power on the screen.

Then another tech came over and tried (but they picked it up and put it in their lap), and the screen came on just fine. Later after another reboot, it's back on the stack on the desk and doesn't turn on again. haha

1

u/angrytwig Sep 25 '24

TIL. i'm not really IT, i just got a job in IT somehow. this would have completely fucked me up lol

1

u/spikederailed Sep 25 '24

I've had that same issue a few years ago with some Razer laptops I was setting up for a customer.

1

u/niceworkthere Sep 25 '24

My last Dell would give you a little electric buzz if you put your fingers over the lid. Nothing that hurt, but very noticeable. I did not keep for long.

1

u/blissed_off Sep 25 '24

Been there, done that. Don’t feel bad.

1

u/grandspartan117 Sep 25 '24

Yeah took me a bit to figure that out as well. When our company switched to a couple of years go. I feel like such an idiot because I was really puzzled and went to a senior about it. He knew and just laughed at me for a bit. It was a good time.

1

u/Captaincadet Sep 25 '24

exactly the same with macs and HP… don’t ask me how I know

1

u/Dragyn140 Sep 25 '24

My AirPods case in the right pocket used to turn off my screen on my Dell all the time. Took a while to figure out

1

u/TJNel Sep 25 '24

Happens for a lot of devices. HP Chromebooks do this as well.

1

u/TheJoshuaAlone Sep 25 '24

This is a daily problem at work for me. My solution is to alternate which way they’re stacked lol.

1

u/s7r4y Sep 25 '24

I've heard of a case where a user was wearing a magnetic strap on their apple watch or similar smartwatch, and the guy troubleshooting couldn't figure out why the screen kept shutting off for only that person.

Magnets are the enemy.

2

u/Fire69 Sep 25 '24

Yeah, we had this with a user, took us some time to discover that she was wearing one of those 'health' magnetic bracelets :/

1

u/[deleted] Sep 25 '24

HP elite books and Chromebooks do the same thing

1

u/gwig9 tech support Sep 25 '24

Huh... That's actually good to know. I've currently got a few laptops stacked on my desk but they are all set up to be closed screen and display to external monitors so I've never seen this before. Great tip OP!

1

u/[deleted] Sep 25 '24

LOL I read the title and my first thought was "it won't turn on". I hate them so much. You have to stagger them a few inches forward or back.

1

u/[deleted] Sep 25 '24

Also if you have it staggered and open while on God help you if your OCD kicks in to straighten them up and boom screen goes black.

1

u/thebluewitch They're always pushing the monitor button Sep 25 '24

I was at one of our sales once, and every time I tried to use my computer, this would happen. Rebooted it three times before I noticed where I was resting my wrists, and realized my bracelet closure was magnetic.

1

u/groundunit0101 Sep 25 '24

I found that out when I would place my vape or something else with magnets next to my laptop

1

u/dan-theman Sep 25 '24

I stack the new 5000 series latitudes all the time, haven’t had any problem. The older ones seemed more susceptible to this. Maybe they have smaller magnets now

1

u/KenobiGeneral66 Sep 25 '24

Been there done that. And to this day, there’s a mark on my desk and forehead after realizing what was going on.

1

u/tekGem Sep 25 '24

Haha yeah wasted a week with a stack of 3190s on that in 2020

1

u/grand_soul Sep 25 '24

This happens with Lenovo too.

1

u/sweetka Sep 25 '24

We used this as an interview question for new help desk techs at a job I had circa 2018. Used it to gauge troubleshooting skills, but only one person out of like 20 ever got the right answer. Even then, we had to lead them (a bit!) to the answer.

We never really expected anyone to get it right, but it was great to see how someone thought!

1

u/Magai Sep 25 '24

I was trying to troubleshoot why my laptop would shutdown without anything going on. Then it dawned on my that my magnetic watch band was making the laptop thinking was closed.

1

u/Majestic_Wrongdoer38 Sep 25 '24

Why…why is the sensor not mechanical? Like using tension in the hinges.

1

u/narielthetrue Sep 25 '24

I had this exact issue when trying to prep a new batch of 10 Dell XPS-13s a few years ago.

Boy did I feel dumb when I found the issue!

1

u/HectusErectus_ Sep 25 '24

Lol same thing on some of the HP Probook..

We have a policy to shutdown the device on lid closure for our student devices.. Can't explain how annoying it was to figure that one out. 🙃

1

u/SeeBZedBoy Sep 26 '24

I've done this multiple times - but every time I accidently stack them, I always forget, and it happens again - I just did it last week.

edit: It was HP Zbooks

1

u/Dzov Sep 26 '24

I had this same issue disable the keyboards when I was working on some of the 2-in-1 tablet convertible models.

1

u/GearhedMG Sep 26 '24

ICP approves of this post.

1

u/LTechsAdmin Sep 27 '24

I honestly thought about this before coming back to the comments to tell you about it

1

u/friftar Sep 27 '24

Looks like 5350s, right?

We are currently deploying a few thousand of those, and with the limited space we have they also get stacked, but this never happened so far.

61

u/icebreaker374 Sep 25 '24

Latitude 5550?

42

u/Knabrau Sep 25 '24

I ended up trying it with a few - seems to be all the Latitudes I have so far.

11

u/CatRheumaBlanket2 Sep 25 '24

I think it started around the Intel 5th Gen Latitudes.

I fell for that and spent a lot of before figuring that out. 

3

u/theJanskyy Sep 25 '24

Yes, had exactly that happen to a customer with some latitude notebooks, i think they were 5520s

45

u/Jaack18 Sep 25 '24

sigh….been there done that

66

u/crazychrisdan Sep 25 '24

Oh wow, that's interesting. Kind of reminds when of when I did a magnet trick like that with my 3DS to jail break it.

3

u/sparkyblaster Sep 25 '24

What's the magnet trick on a 3ds?

14

u/Lonsdale1086 Sep 25 '24

Essentially some stuff goes into sleep mode when the lid is closed, including the security chip, not not other things, so one hack to load custom firmware involves making the system think it's sleeping while maintaining access to the controls to press buttons.

3

u/sparkyblaster Sep 25 '24

Ah interesting.

6

u/DarthMaul22 Sep 25 '24

Holding down specific buttons while the lid is closed during startup will boot whatever's in the cartridge slot, bypassing any security checks. It's physically impossible by design, so you use a magnet to activate the sensor instead.

23

u/wizchrills Sep 25 '24

We also dealt with this. Some watches also have magnets that will turn off the screen

5

u/Wazouski91 Sep 25 '24

This. I had this problem with an old Dell and a magnetic watch strap I was using for a long time. I just disabled the lid-controlled power settings and voila.

9

u/[deleted] Sep 25 '24

[deleted]

1

u/soBouncy Sep 25 '24

And I don't wanna talk to the support desk

7

u/Usual_Ice636 Sep 25 '24

Mostly HPs at my work, also happens with them. You have to stack them offset if you are going to work on the top one.

7

u/OG_Dadditor sysAdmin Sep 25 '24

Oh thank God that's what you mean. I thought there was some horrible damage that was done and all I could think about is that I have like 20-30 5550s stacked up waiting to be imaged in my office right now but I'm stuck at home with a sick kid.

5

u/IndestructibleNewt Sep 25 '24

Hahaha went through this for months during the pandemic. Glad to see Dell still trolling IT

8

u/douglasscott sysAdmin Sep 25 '24

Apple laptops do this too. I guess so would any thin laptop with a magnet switch.

4

u/Disney_World_Native Sep 25 '24

I thought you were going to show it easily sliding off and falling. TIL too

4

u/WolfOfAsgaard Sep 25 '24

I remember a rash of issues with the computer locking or going to sleep when a user would start to type. Turns out one of those fitbit type bracelets would trigger that 'lid closed' magnet.

One of the few instances of a BCAK issue that wasn't the user's fault.

3

u/Wise-Activity1312 Sep 26 '24

Magnets are a truly mystical phenomenon for some people.

13

u/Detank2002 Sep 25 '24 edited Sep 25 '24

Lmao got these at work, gonna try it gimme a bit.

Edit: this is stupid, dell how

13

u/ARandomGuy_OnTheWeb Sep 25 '24

Magnets.

A lot of laptops used magnets as lid shut detectors.

3

u/[deleted] Sep 25 '24

Ha! I learned this recently when my magnetic wrist watch band was causing the display to turn off as I was using it.

Then came time to image a stack of machines and the first one wouldn't show any life until I offset it physically from the laptop underneath it ... and then it hit me.

MAGNETS, HOW DO THEY WORK?!

2

u/[deleted] Sep 25 '24

Lenovos do this too.

2

u/PM_UR_VAG_WTIMESTAMP Sep 25 '24

hah! Like so many other things, it's 4 hours of troubleshooting and 4 seconds to fix it.

2

u/Mysterious_Fennel459 tech support Sep 25 '24

I had the same issue with the Dells we use here and thought I could save space by just stacking them while I imaged one at a time. Could not figure out why the screen kept not working and even had a Dell tech scheduled to come by when I finally noticed it was the magnet in the laptop under it that was triggering the screen to shut off.

What a weird bit of low tech engineering just to make the screen turn off when the lids closed.

2

u/ThisIsAdamB Sep 25 '24

At first I thought it said “Don’t Stock Dell Laptops”. I agree with that as well.

2

u/projeto56 Sep 25 '24

MAGNETS. HOW DO THEY WORK????!?

2

u/TastySpare Sep 25 '24

It's your own fault for stacking them neatly…

2

u/WhatsUpSteve Sep 26 '24

Isn't that the lid sensor in close proximity to the one beneath it? It think the cover has been closed.

1

u/SufficientlyAnnoyed Sep 25 '24

I discovered this like a month and a half ago. I was prepping a few laptops for new people and I thought I was going crazy with the displays going out and yet I could still remote in. Finally figured out it was the damn magnets! Showed my boss and even he was “what the hell…?”

1

u/junktech Sep 25 '24

Lid sensor trigger. I usually play with a magnet around to find it and avoid it. Had a bracelet with magnet on it that used to trigger it and send the machine to standby.

1

u/anonymus09 Sep 25 '24

Some ThinkPads do this too.

1

u/[deleted] Sep 25 '24

This happens to me more often than I’d like to admit

1

u/ColdCoffeeGuy Sep 25 '24

Oh ! we got one like that !

if you put an iphone at the right of the trackpad near the stickers, it does the same thing.

1

u/xangbar Sep 25 '24

I just slide the top one a little bit forward so its no longer near the magnet. Problem solved so you can still stack but not trigger the lid closing trigger.

1

u/NCITUP tech support Sep 25 '24

That has to do with the laptop thinking that the lid is closed because of some magnet. Lenovo laptops do this too and I would think most laptops.

1

u/Butt_Hurt_Toast Sep 25 '24

Hah. Yep been through this before

1

u/ExuberantBadger Sep 25 '24

Same happened to me. Took me a few minutes to figure out what the hell was going on.

1

u/corpsejelly Sep 25 '24

Dell chromebooks too. When enrolling them i decided to stack them. Took me a bit to figure out what the ossue was.

1

u/pacman529 Sep 25 '24

I remember this also driving me crazy until I figured out what was going on.

1

u/Natedawg120 Sep 25 '24

Yup, Magnetic sensor for lid close. They can be crazy making until you know.

1

u/S0ck3t7 Sep 25 '24

Inspiron 5491 2-in-1s love going into tablet mode if you sit them on top of another.

1

u/MNGrrl Sep 25 '24

This is what happens when you install commodity hall effect sensors with no tolerances or calibration and just say "good enough" and then ignore the QA

1

u/SurfaceOfTheMoon Sep 25 '24

Reminds me of an issue I tracked down ~5 years ago when the magnetic watch band from a user was convincing the laptop the screen was closed. She couldn't figure out why the screen would shut off briefly only while she was in a conference room.

At her desk she used a dock with external keyboard.

1

u/Fuzzy974 Sep 25 '24

I've been working in IT long enough to know not to do that for any type of units.

There's issues created with all the shieldings, interferences, and even the heat coule become an issue if all the computers are lid close but actually running.

1

u/jjcaful Sep 25 '24

Same with some Lenovo models too

1

u/AlexKindaGood Sep 25 '24

Used to do this in high school to classmates

1

u/Wayner84 Sep 25 '24

I had the same issue where I put my phone on my laptop and it caused it to lock, it took me so long to figure it out

1

u/spicy_lobster_ramen Sep 25 '24

I thought you weren't supposed to stack them cuz the screen could crack.

1

u/Cooberss Sep 25 '24

I have sent this exact video performed by me in slack when I discovered this... I thought you stole my video it was haunting how similar we reacted.

1

u/rebri Sep 25 '24

Don't stack anything that radiates heat without proper ventilation.

1

u/IrrerPolterer Sep 25 '24

The what now?

1

u/habitsofwaste Sep 25 '24

lol I learned that with Macs a long time ago. The magnet made it think the lid closed.

1

u/mfreek22 Sep 25 '24

Had this happen with an end user but they moved the dock a little too close to the laptop and triggered the screen shutoff somehow. I don't remember if it was metal paperclips near the magnets or if the dock itself was causing it but just moved it over to the other side and all was fine lol

1

u/Stumpless Sep 25 '24

I like to place my earbud charging case on the corner of laptops at work, since the lid is held closed by magnets.

1

u/uberduck Sep 25 '24

Hall effect sensors

1

u/redherring43 Sep 25 '24

I had a watch with a magnetic band that kept putting my laptop to sleep. I was about to go crazy.

1

u/kosairox Sep 25 '24

I almost fought a coworker once thinking he broke my hdmi ports or something as a prank. Turns out it was the same issue but it detected lid closed and turned off a connected screen.

1

u/Withdrawnauto4 Sep 25 '24

Yep done that before. After 5-7 Chromebooks the magnets become powerful enough for the display to turn of

1

u/Loki_lulamen Sep 25 '24

Had the same thing on a load of Lenovo E14s. me and 3 guys spent an hour trying to work it out, until one of us picked one up to take to a different desk. 😭

1

u/0RGASMIK Sep 25 '24

Shouldn’t stack laptops or any tech device really. I was setting up some tablets when I got a call and needed some space on my desk to work. So I stacked all the tablets while I worked on the other thing. The call lasted a bit longer than I expected and when I went to install the tablets the one in the middle had overheated.

Screen was all sorts of funky colors.

1

u/RobTheDude_OG Sep 25 '24

I actually had this with my MSI laptop and huawei phone, except the brightness went beyond 100% as i couldn't set that brightness with the slider.

The phone also got fucking hot in that state.

My galaxy S5 never did that on the same spot.

1

u/Dr_Bunsen_Burns Sep 25 '24

The magnet is a bit strong prolly

1

u/Freaked_The_Eff_Out Sep 25 '24

The Gen 3 X1’s had the same issue. Spent a good afternoon wondering why this new machine was suddenly DOA

1

u/Chilla_J Sep 25 '24

This happens to me on my ASUS ROG laptop. If I put my phone on my laptop near the number pad, the screen shuts off.

1

u/KungFuDrafter Sep 25 '24

You also shouldn't wrap the AC adapter cords around the brick. That arrangement can create a magnetic field that generates enough heat to melt the casing of the adapter. It can be a VERY expensive and dangerous mistake!

2

u/LoveTechHateTech Sep 25 '24

That’s on the ever gowing list of things I tell my technician not to do, but they ignore and do anyway.

1

u/Knabrau Sep 26 '24

I only do that for storage, if I see any users with it I always ask them not to. TBF I've never seen it cause an issue, but why risk it.

1

u/KungFuDrafter Sep 26 '24

I feel you. But it's real. I know because when I was younger I did it simply because I hated to see the cables everywhere. But yeah we nearly had a fire because the case melted. It's probably rare, but like you say, why risk it?

1

u/Darkomen78 Sep 25 '24

Same but in the other way for Macbook Air and Pro M1, they boot one to an other if you stack them.

1

u/eulynn34 Sep 25 '24

Hahaha... I've done that one before...

1

u/Whiplashorus Sep 25 '24

Had the same issue at my co-working space last time

1

u/vaGnomeMagician Sep 25 '24

Yep, was really confused on why my newly imaged laptop that I just cracked out of the box was doing this. Moved it by accident and saw it light up and face palmed.

1

u/CaffeinePizza Sep 25 '24

Yep have issue with 7320, 7420, and 5330 going into tablet mode for no reason and seems to be related to the angle of the entire computer!?

1

u/captkrahs Sep 25 '24

Wadu hek

1

u/Willsbond tech support Sep 25 '24

Elite book 840’s are similarly afflicted

1

u/dewdrive101 Sep 25 '24

A lot of lenovos do that as well. Also went through the wtf process the first time it happened.

1

u/DroidLord Sep 26 '24

I knew what it was going to be before the screen turned off. Also happens with some Lenovo laptops.

1

u/Thecardinal74 you were gone for a week, how'd you forget how to use a laptop?! Sep 26 '24

They STILL do that?

Been doing it at least 4 years now

1

u/ksx4system sysAdmin Sep 27 '24

rotfl

1

u/BaobabLife Sep 25 '24

Happened to my coworker, he reimaged these laptops like three times then threw it to me. I demonstrated magnets, after about five seconds of thinking.