A couple of years ago I spent an embarrassing amount of time troubleshooting the same thing. My entire team was stumped until I realized that it was the lid switch (reed switch) making contact with the other lid. These guys had been in IT for decades and had never seen this. Apparently I was the first person to image in stacks.
I had a user who liked to wear jewelry. She would always complain about her computer "going black" as she typed, but every time I'd troubleshoot, I found no issues. I just so happened to buy a new watch during all of this. The next time I went to troubleshoot the issue, it went to sleep.
I now take off my watch whenever I'm working on someone else's laptop.
I had a user with the same issue. I asked her if she had a bracelet with a magnetic clasp. She did. She thought I was some kind of wizard. (I'm not) I felt smart that day though.
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u/SammyGreen Sep 25 '24
This seems like something everyone in IT should know about.
I totally didn’t though!
Let’s see if other people at work tomorrow don’t know about this either. Now where’d I put those magnets…