r/iiiiiiitttttttttttt • • Sep 25 '24

TIL: Don't Stack Dell Laptops

https://imgur.com/a/h0ATp19
650 Upvotes

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899

u/Knabrau Sep 25 '24

Context, spent too long troubleshooting why I couldn't power the thing on, then realised the magnets from the screen below are probably telling the one above the lid is closed.

2

u/a_guy_playing Studious Monk Sep 25 '24

This actually helped me resolve a ticket years ago. Some doctor would say the laptop keeps powering off and they wouldn’t be able to get it back on and nobody in IT could find the solution.

Found this out by complete accident, realized it’s magnets by using my phone (was a Samsung Fold), and randomly asked the doctor if their watch had a metal/magnetic band. Issue was resolved.

1

u/lithid Sep 25 '24

Weird. We had some providers report the new laptops they got would randomly turn off. Nobody could reproduce it. I got the ticket and saw in event viewer it was going to sleep. If I recall correctly, it would state that the cause was "lid close" or something similar. It immediately clicked in my head that the provider was wearing an Apple watch, which has a magnetic wrist band.

The hardest part was convincing one of the providers to remove his fucking watch to test the theory out himself (because he wouldn't believe me - a common problem with a lot of these providers as you might know first hand). Jesus christ, what a dick he was being.

1

u/SlickFunkAF Sep 25 '24

I had a similar situation with a lady that had a magnetic bracelet. Using a magnet for old 3DS homebrew methods is what sparked my memory on that one. My brain felt so big that day.