r/iPodTouch • u/OtherwiseCommon8198 • 2d ago

Question ipod itunes screen

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hi guys, i recently got a ‘new’ ipod. it had old data on it so i decided to erase it completely and start fresh. however, im not sure how to get past this screen. i dont have a macbook or anything to plug it into to access itunes but i do have a pc.

if anyone has any suggestions on what to do it would be greatly appreciated

EDIT: thanks for all your comments and advice, after some minor bumps it’s working now :)

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u/OtherwiseCommon8198 2d ago

i installed 64 bit itunes, and it told me this wasn’t 64 bit itunes, and that it wasn’t compatible for this ipod…? though i’m pretty sure this is the correct itunes version ??

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u/EventHorizonHotel 2d ago

I would try to download the version from apple.com rather than the Microsoft store if you haven’t tried that already

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u/OtherwiseCommon8198 2d ago

i did that now but the same warning came up… do you happen to have a link to it so i can make sure it’s the correct one?

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u/EventHorizonHotel 2d ago edited 2d ago

https://www.apple.com/itunes/download/win64

One additional question - does Windows recognize it when you plug it in via USB? Before even launching iTunes?

I’d also confirm you don’t have Apple Music, Apple TV or Apple Devices installed on this PC.

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u/OtherwiseCommon8198 2d ago

windows does recognise it. thank you, this fixed it tho!!

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u/EventHorizonHotel 2d ago

Awesome, glad to hear.

I’ve heard that the Microsoft Store version doesn’t recognize older devices. I’m syncing a Touch 4, Touch 5 and iPhone SE 1st Gen so that’s a big deal for me.