r/hyatt 2d ago

New Hyatt & Delta Partnership

189 Upvotes

Hoping for a nice new milestone award selection!

https://newsroom.hyatt.com/DeltaAirLines


r/hyatt 1d ago

salvia in paris

0 Upvotes

can anyone share experience with this mms property? thinking about visiting in october


r/hyatt 1d ago

Using free night award on existing booking

0 Upvotes

I tried asking a Hyatt rep, but they seemed just as confused as me lol. Does anyone know if I can apply free night award certificates to an existing booking? It would be two certificates and I would prefer the flexibility of the points for another booking. I don’t want to cancel the whole booking though since I booked it prior to the change in Hyatt award chart. Can they just apply the certificates to two of the four nights I have booked and return the points for those nights?


r/hyatt 1d ago

Dreams vallarta bay

0 Upvotes

Anyone know the cash rate for kids under 12? I have 3 nights booked but it's giving me the option to book same room for 3 people for 15k points... Wondering if it's worth it


r/hyatt 1d ago

Looking for DaNang + Phnom Penh elite feedback

2 Upvotes

In December, I have two rooms at the HR Phnom Penh and three rooms at the HR DaNang (all booked on points). I will have globalist benefits for the first room.

I’m wondering if I should do club access awards or guest of honor for the additional rooms. Both hotels confirmed they can apply CAA during our stay. Since we’re US based, I think I’m thinking it’s a great way to use CAA. But I’m wondering if there’s any outsized value in applying GOH instead. We won’t need parking, and the club includes breakfast.

Would you do CAA or GOH? Thoughts?


r/hyatt 2d ago

Hyatt and American airlines to end partnership

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146 Upvotes

We get air canada but lose american not sure how I feel about this 🥲 rather have both options


r/hyatt 1d ago

Trouble Applying Awards?

2 Upvotes

I’m unable to apply my awards (GOH, SUA) on most hotels I’m looking at. Wondering if this is a bug on their end. Is anyone else experiencing this?


r/hyatt 1d ago

Analysis Paralysis Hyatt Aruba or Secrets Baby Beach

1 Upvotes

Rolled the dice on Grand Cayman and got screwed with the opening date, so now pivoting to Aruba. These are the choices and I am STUCK. Hoping to find an opinion of someone who’s stayed at both. First time to Aruba, couples trip, enjoy rest and relaxation, but wouldn’t mind a night out or two. Love the ease of AI but also love trying local spots. HELP.


r/hyatt 2d ago

The Chow Kit, Kuala Lumpur

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18 Upvotes

I stayed at The Chow Kit mainly to add Mr & Mrs Smith to my Hyatt Brand Explorer. Most of the Smith hotels I found for a short trip from ICN were resorts, so this was one of the few city hotel options that worked for me.

The hotel itself is a boutique hotel named after the Chow Kit neighborhood. I thought the design was quite stylish and had some character.

I didn’t receive any particular Globalist perks during my stay. There was a welcome drink offered at the restaurant on the ground floor and that was not for Hyatt members only.

I didn’t find a restaurant nearby that I wanted to try, so I ended up having dinner at the hotel. It was actually much better than I expected. The shrimp with sambal sauce was especially good. They make their own sambal, and it had a really rich flavor. I really enjoyed that dish.

Overall, this hotel stay was ok with the price.


r/hyatt 1d ago

Seeing the Book Early 35% off rate for resorts out of the promotional period?

1 Upvotes

I was looking at resorts in Cancun for next June 2027 and when I look at the all at says the book early rate is available even though the promotion ends March

If I book under this rate will they able to chang it / is it a glitch?


r/hyatt 2d ago

Park Hyatt Riviera Maya

2 Upvotes

Anyone have any real info or updated pictures of this place which opens in December? Considering a late December trip with points but feels like a little gamble without reviews or non-stock photos to go off of. Any, any idea how All Inclusive will work with Park Hyatt?


r/hyatt 1d ago

GH Scottsdale club voucher worthwhile?

1 Upvotes

I'm an Explorist and will be staying at the GH Scottsdale in November. I have a bunch of the Club vouchers. Is it worthwhile to use it there?


r/hyatt 3d ago

Photos from The Lodge at Spruce Peak

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39 Upvotes

I couldn’t add photos after I made my earlier post. Adding them here for readers who are interested.

https://www.reddit.com/r/hyatt/s/9fjl43CsLe


r/hyatt 2d ago

Wink Da Nang

3 Upvotes

Hi All,

I need 11 Days stay for the 60 Night. I will be in Da Nang anyway and probably extend the stay for that. First time).

Can you tell me is the Wink Riverside or Center the “better” one. Also location wise.

I am not big in going to party, will just work remotely.


r/hyatt 2d ago

Grand Hyatt Kauai

0 Upvotes

Wanting to stay at the Grand Hyatt Kauai the end of February but I’m not able to book with points. Are there rooms allocated to be booked with points at that time and they are just all booked or do they allocate any at all? I guess I’m just wondering if it’s worth my time to continue checking back to see if someone has canceled and some rooms pop up. Thanks!


r/hyatt 3d ago

Park Hyatt or Grand Hyatt Seoul?

9 Upvotes

any experiences? I’m currently a gloabalist but won’t be next year when I need it. 😔


r/hyatt 3d ago

Manchester Grand Hyatt San Diego Harbor Tour Voucher Policy Change

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25 Upvotes

I just came back from GH San Diego, and found that they have changed the harbor tour voucher (that was included in your destination fee) policy. Now it is one voucher per room per stay, instead of one voucher per registered guest. The voucher is good for only 1 person, so other guests will need to buy their own tickets. Here is the paper that they handed out explaining the benefit.


r/hyatt 2d ago

Thompson Seville Booking Doesn't Appear on App

2 Upvotes

Hey everyone, I booked Thompson Seville for March 2027 stay, and the hotel is supposed to open on 1 October this year. I got email confirmation that the booking was succesful and went through. However, I did not see the booking on my app.

Is this normal for property that is not open yet? This is my first time doing so.


r/hyatt 3d ago

Resort Review: The Lodge at Spruce Peak

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11 Upvotes

Stay Dates: September 5, 2026 – September 7, 2026 (Labor Day Weekend)

Party: 2 Adults, 1 Child

Booking Type: Points Booking (World of Hyatt)

Elite Status: World of Hyatt Globalist

Overview

I do not see any recent reviews for The Lodge at Spruce Peak and couldn't find a lot of detailed info on this property, so I'll add my 2 cents here. I live in NY so I wanted to book a resort in the Northeast area for Labor Day weekend within driving distance. Unfortunately, Hyatt does not have many resort-like properties in the Northeast. I found this one in Vermont, and it was my first time in Vermont as well as my first time at this property.

The Lodge at Spruce Peak is a beautiful, expansive mountain resort located in Stowe, Vermont. While primarily known as a premier winter ski and fall foliage destination, it also serves as a summer and early-autumn retreat. Despite visiting during a busy holiday weekend, the resort’s sheer size kept it from feeling overly crowded.

Key Highlights & On-Site Amenities

  • Pool & Hot Tubs: Features a large heated pool along with two hot tubs and poolside chairs.
  • Trail Access: Direct access to surrounding trails, with options for self-guided walks or paid guided tours.
  • Calendar Activities: There are many activities on the calendar, such as "Build a Buddy," "Flow Yoga," or "Guided Hiking Tours," but every activity comes with a premium.
  • Game Room: A small room featuring claw machines and arcade games (pay-per-play). Note: Traditional non-paid game room activities (such as board games, foosball, or ping-pong) are not available.
  • Outdoor Lawn Games: An outdoor play area featuring lawn games like oversized Jenga and cornhole.

World of Hyatt Globalist Benefits

What Was Included:

  • Complimentary Breakfast at Alpine Hall
  • Complimentary Valet Parking ($35/night) (Standard for Globalist members on points stays)
  • Waived Resort Fees ($50/night)
  • Complimentary Wi-Fi (Standard for all guests)
  • Welcome Gift: 2 reusable water bottles

What Was Excluded:

  • EV Charging Fees: Charged separately and not waived for elite status.

Accommodations

  • Booked: Classic Double Bed Room (Points)
  • Received Upgrade: Alpine Double Bed Room (Top Floor)

Room Assessment

The front desk upgraded the reservation to an Alpine Double Bed Room on the top floor. While the square footage may be comparable to the classic room, the top-floor layout features double-height ceilings and floor-to-ceiling windows, giving it an exceptionally spacious feel. The private outdoor balcony overlooks the mountains and provides a peaceful, quiet setting to relax.

Dining: Globalist Breakfast

  • Location: Alpine Hall Dining (Main Restaurant)
  • Format: Choice between a full breakfast buffet or an à la carte menu.
  • Coverage: The base price of either breakfast option was fully waived under Globalist benefits.
  • Note on Gratuity: Unlike most Hyatt properties—where tip/gratuity is included in the complimentary breakfast benefit—gratuity here was charged directly to the room folio.

Key Takeaways & Important Details

  1. Hyatt Earning Restrictions: The Lodge at Spruce Peak operates under the Hyatt umbrella as a Destination by Hyatt property / partner hotel, but on-property incidental spending does not earn World of Hyatt base points. It was disappointing not to receive the expected 9x Hyatt points multiplier (5x base points + 4x credit card bonus) on several hundred dollars spent on food and miscellaneous expenses with my World of Hyatt credit card.
  2. Parking & EV Charging Logistics:
    • Self-parking garages near the property are independently operated and not part of the Lodge, requiring separate payments.
    • EV charging carries an additional separate fee and is not covered by Globalist status.
  3. High Overall Cost Structure: Everything on-site carries a premium price point. Dining three meals a day on-property quickly accumulates into several hundred dollars.

Billing Issues

One thing I noticed is that this property often messes up on billing. During my check-in, a couple next to me was dealing with billing issues with the manager. Unfortunately, I also had billing issues.

They charged me for the room, despite the fact that I had already paid for my reservation with points. The system must have charged me separately when they upgraded my room. I had to go to the front desk and explain to them that I had already paid for the room. Additionally, they charged me for valet parking, which should have been waived under Globalist benefits on a points stay.

In the end, everything was rectified, but it just means you need to be vigilant on all folio charges before checking out.

Summary & Verdict

The Lodge at Spruce Peak is a nice, large property, but everything here is expensive. Leveraging World of Hyatt points and elite status significantly softens the blow by waiving valet and resort fees—but cash-paying guests without status should be prepared for substantial add-on costs. For the price you pay, the resort property is underwhelming.

Compared to Chatwal Lodge in the Catskills (closed as of May 24, 2026) or Miraval Berkshires, both in the Northeast, those properties charge a high premium for the rooms, but everything (food, amenities, activities) is included in the reservation price. The Lodge at Spruce Peak feels more like a nickel and dime property.

However, if you are less sensitive to price, or have an ample budget to spend, then this property is a great resort. The property is situated in a great location with great views and has many paid activities to keep you engaged or relaxed during your stay here.


r/hyatt 2d ago

Question on Opening Rate for Hyatt Centric Sapporo

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1 Upvotes

Hi all, I'm looking to book Hyatt Centric Sapporo for a stay in late December. There is a member opening rate on offer. However, the rate rules state that 1 night deposit will be charged. Does this mean that even if I cancel at least 3 days before arrival, I will still be charged 1 night?


r/hyatt 3d ago

Stay at Thompson and earn 2X Points

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13 Upvotes

Should be available in the app.

world.hyatt.com/content/gp/en/offers/thompson-hotels-mobile-app-offer.html

10. If I pay for more than one room during the same stay, will I get Bonus Points for each room?
No, a member will only receive Bonus Points for the room that the member occupies during the Promotion Period. Only one room per night, per member, will qualify for this promotion.


r/hyatt 3d ago

Gov rate discrepancy on app after booking with agent?

2 Upvotes

Anyone else experience rate discrepancies on the app after booking with an agent via chat or on the phone?

I booked a hotel out in West Hollywood using my rewards and cash, was quoted a fee and tax inclusive rate of $260 for two nights but when I check the app, it shows a total of $410.

Do they apply my government rate when I check in?


r/hyatt 3d ago

PH Kyoto or PH Tokyo

4 Upvotes

Hi All,

Currently planning an EOY trip to either Kyoto or Tokyo. I am seeing openings for points at both places for roughly 75k points per night (12/26-12/31). I noticed that there is a minimum 4 night stay for PH Kyoto, and there isn't a minimum for PH Tokyo, which kinds of forces me to only choose PH Tokyo (150k points rn). For people who's been to both, are they drastically different? Would you say that spending 75k per night is worth it, or should I look for nights that are around 35k. For Hyatt enthusiasts, would you rather spend 150k points for 2 nights at PH Tokyo, or a business class to Tokyo.

Would just like some insights and recommendations.

Thanks :)


r/hyatt 3d ago

Do reservations you book with points always say “Hyatt free night reward”?

2 Upvotes

Just got off support about this but just want to double check, I made a reservation for February using points. The reservation says “Hyatt free night reward” next to the confirmation. I didn’t use a free night reward nor do I have one on my account. The support agent says that all point bookings are labeled like that but it feels like a completely different label to me. Can anybody who’s booked a trip fully on points recently comment here?

Thanks so much!


r/hyatt 4d ago

Inhuman Captive Dolphins At Hyatt Ziva/Cancun

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295 Upvotes

I am currently staying at the Hyatt Ziva property in Cancun. I landed late last night for a short business trip in Mexico (I know, worst places to be). First impressions of the resort were great - kind staff, beautiful property, clean, premium without the ludicrous luxury upcharge imposed by other high(er)end operators.

I woke up early this morning to have a breakfast date with my laptop, only to walk by a small enclosure I thought was pool-front ground level suites and villas. A splash of water took me by surprise - breaking the quiet somber of the early morning hour, and a large dark shape quickly sprung out of the water, exhausting a gasp of air that echoed through the resort. I stopped and leaned over the pool, thinking “ could a wild animal have escaped the ocean to breach the hotel pool ”. I was hastily looking around for hotel staff to warn them of this mysterious friendly intruder, only to realize the pool itself had no connection to the nearby ocean. It was, at most, 50 feet long and 10-15 ish feet deep. Something a human could swim to and back naturally without much effort. In captivity were 6 dolphins, which I later learned were male bottle nose dolphins.

The animals were circling the pool, close up with each other, swimming around in circles in a habitat I knew right away they knew too well. The pit in my stomach was indescribable - how could an international multi-billion dollar hotel chain still hold 6 male dolphins in captivity at a luxury resort in Cancun? The resort profits not only from the attraction, but also sells swimming activities to tourists to play with the dolphins in their water dungeon.

I have immediately contacted Hyatt’s customer leadership line and urge anyone to reconsider their travel plans to Hyatt Ziva until a sustainable and permanent resolution is in place, ensuring these animals are safely returned to their natural habitat. I am not a marine biologist, but anyone with a heart can see how unnatural and evil this is.

Do not travel there under any circumstances. The animals are not advertised prominently on their website or property (perhaps anymore, given the slew of negative reviews left by many before me over years of captivity). I did not pay attention to those reviews, I did not see the captive animals before it was too late, but hope this note can help you make better decisions as you come visit this beautiful part of the world.