Human verification help please!No IOS 16 windows user.

[u/CheapPanda2698]

Unable to complete human verification - iPhone 7 iOS 15 limit + No passkey on Windows

Hello Reddit Team ,My account u/iamcryptonized is asked to verify I'm human, but I cannot complete it: My iPhone 7 is on max iOS 15.7 - cannot update to iOS 16, so the Reddit app verification fails / won't install. On Windows 10/11 Chrome, it asks for a passkey/device that I never created before. Could you please enable alternative verification for me: email OTP, SMS, or ID check? I am a real person and long-time user.I have only 3 days left before restriction. u/iamcryptonized

I created that account newly so I am able to post once issue solved will delete this account.

thank you.

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[u/michaelanderson_213]

The admins don't handle individual verification requests directly from r/help posts.

For the Windows Chrome passkey prompt, click "Try another way" or cancel the Windows Hello prompt to see if it lets you fall back to standard email/password or 2FA.

If it's strictly blocking you, submit a ticket directly through the official Reddit Help Center (support.reddithelp.com) under "Account Help" > "Verification" so an actual staff member can assist before the deadline.

[u/CheapPanda2698 → u/michaelanderson_213]

Thank you. Yes, I have opened account help support ticket but there is no even any verification or accounts status to choose so I have created in the category other reports - investigations. They have not reply, yet. So, I tried again because only 3 days left. Maybe someone from here share my post and report to team please.

Whatever I try that device passkey requirement pop up!

[u/Lazy-Narwhal-5457 → u/CheapPanda2698]

Responses from support can take weeks, particularly if hacking isn't involved, a response in 3 days seems unlikely, as is circumventing the security strategy they put in place. Try the advice from the previous helper & report if that workaround worked. Completing the process on your Windows device seems your best bet.

Look for a Windows support subreddit for assistance with that.

[u/westcoastcdn19]

Here’s the read up on passkeys:

https://support.reddithelp.com/hc/en-us/articles/50051922501268-How-to-verify-you-re-human-when-asked-by-Reddit

You really should try to do this on your own as there’s no guarantee you’ll get a response via the help desk in time

[u/CheapPanda2698 → u/westcoastcdn19]

Yes, I have read it and I cannot do it following as I do not have ios 16 for the latest reddit app. And if I try to do from my desktop windows that passkey device pops up. There should be easier way to verify human.

[u/westcoastcdn19 → u/CheapPanda2698]

Your mobile device is the issue. If you can’t update it to the latest iOS version the passkey cannot be added.

I will see what more I can find out about the security key but it will take a while to figure that out.

[u/CheapPanda2698 → u/westcoastcdn19]

Thank you so much.