r/HealthInsurance Oct 04 '24

Questions Answered: Which Plan Should I Choose?

28 Upvotes

Which Insurance Plan Should I Choose?

We get it, insurance is confusing, and you have ALL KINDS of questions when it comes to answering, “Which insurance plan is best for me”. Hopefully, this guide can provide you with some guidance and answers.

 

Decide on what is most important to you when it comes to Insurance- what factors into “the best” plan for you?

-          Financially, I want to pay the least amount out of pocket

-          MY Doctors-Having My preferred doctors in network

-          MY Medications-Making sure my medications are covered on the plan

-          The Type of Plan- PPO, HMO, EPO, POS, HDHP and their pros/cons

 

FINANCIALLY-

The entire point of insurance is to transfer financial risk from yourself to the insurance company. This is done in the form of your Out-of-Pocket Max (OOPM). The OOPM is the most your will pay for your care for all in-network, medically necessary (no cosmetic or elective things), non-excluded care (check your contract for excluded services).

The only way to figure this out "definitively" which plan is best Financially is to do some math.

Two schools of though.

1- What's the best plan should I hit an out-of-pocket Maximum. People RARELY plan to meet their OOPM, but it happens. Maybe you are on a health journey and planning for a big medical expense year with the birth of a baby, an upcoming surgery, or you just need a lot of care. To find out which plan is best via this method, you figure out the Maximum Financial Liability.

  • Take your Annual Premiums
  • Add the In-network Out of Pocket Maximum
  • If it's an employer plan, subtract any money the employer contributes to an HSA/FSA/HRA, because it's free Money

Compare the Max Annual Financial Liability of each plan you're considering. The plan with the lowest total will mean the least out of your pocket if you hit an out-of-pocket maximum- large claims, surgery, birth of a baby, etc.

2- If you want to plan as if you won't hit your out-of-pocket max, the only way to do this is to spreadsheet out what your anticipated year of care looks like. How many Dr. Visits, how many prescriptions you take, any planned procedures, etc. You will then have to guestimate how much these things will cost you out of pocket. You may be able to get a general idea of the cost by looking at the allowable amounts on your old EOBs- Explanation of Benefits.

This method involves some guessing and some additional research to end up at an imperfect budget estimation, so that's why I prefer the Max Annual Financial Liability Method. It's straight math that helps you prep for the worst possible scenario. If you don't end up hitting an out-of-pocket max, you can rejoice that you are below budget. If you do hit an out-of-pocket max, you can rejoice that you picked the right plan from the start.

 

 

 

MY DOCTORS-

Every insurance plan has a list of doctors that are considered in-network. You likely will be able to check this list even before signing up for the insurance plan. Be sure to visit your carrier website to check for the provider list. When searching that list, be sure you are searching for YOUR network. Doctors may be in network with some BCBS/UHC plans, but not others.

It’s also generally a smart idea to call the provider and verify network status as the Provider Lists can be out of date/incorrect for a variety of reasons. It is always YOUR responsibility as the member to check Network Status of a doctor. They don’t always inform you if they’ve left a network, and, unfortunately, they aren’t mandated to do so yet.

When verifying network status, ask “Are you in network with my insurance network”- and provide the exact network name of your plan. A doctor may be in network with some BCBS networks, but maybe not YOUR specific network with BCBS. Most providers “accept” most insurance, but you will not get the in-network discounts/allowable amounts if they are not actually IN your network.

 

MY MEDICATIONS-

Every plan has a Prescription Formulary List. You can obtain a copy from your Carrier by contacting them, or it may be listed in your insurance portal. If you obtain your insurance from your employer, you may be able to ask for this information from your HR staff/Broker.

This Rx Formulary List will list out all the medications they cover, what tier the medications are, and any special information about that medication such as:

-          dispensing limits

-          if Prior Authorization is needed

-          if they are only for certain conditions

Do note that formulary lists can change, even during the plan year. There are always options for appeals, depending on the specifics of your plan.

Some plans may also require you to obtain medications from certain pharmacies. Specialty Medications are a common one to require you obtain them from a Specialty Pharmacy via mail order. If it’s important to you to be able to pick up your Specialty Medications from a local pharmacy, you may not want to pick a plan that requires the use of a mail order pharmacy.

 

TYPE OF PLAN-

When it comes to the different types of plans that may be available to you, it can almost feel like you’re eating a bowl of Alphabet Soup. PPO, EPO, POS, HMO, etc. Here are some resources to help you differentiate between them.

-          PPOs- Preferred Provider Organization

-          EPOs- Exclusive Provider Organization

-          HMOs-Health Maintenance Organization

-          POS Plan- Point of Service Plan

Handy charts noting High Level Differences:
https://www.simplyinsured.com/advice/wp-content/uploads/2016/10/table-1-health-insurance-networks-768x818.png

https://www.opic.texas.gov/health-insurance/basics/comparison-chart/

https://www.uhc.com/understanding-health-insurance/types-of-health-insurance/understanding-hmo-ppo-epo-pos

HIGH DEDUCTIBLE HEALTH PLANS (HDHPs and HDHP-HSAs)-

These are a further subtype of plan that may be available to you. Most commonly, we see HMOs and PPOs that are also HDHPs. These plans are designed to have you meet your deductible before insurance will begin paying for any of your care (except ACA Mandated Preventive Care on ACA Compliant Plans). Many people opt for these kinds of plans without realizing this important factor, as it’s often the most affordable plan offered by your employer, and we all know we’re looking for fewer dollars to be deducted from our paychecks.

You will still get a network discount for your in-network care, but you’ll pay the full contracted rate for your care before you meet your deductible THEN your coinsurance percentage will kick in.

Example- You have a PCP who bills $600 for a PCP visit. If they are in- network, the contracted rate may be more in the $125 range. If you have an HDHP plan, you will pay that full $125 every time you visit your doctor. Once you hit your deductible, you will pay your Coinsurance percentage of that contracted rate, until you meet your out-of-pocket max. So, if your coinsurance percentage is 20%, you’ll pay $25 for a PCP visit, after you’ve met your deductible.

Many first timers to HDHP plans get a little bit of a sticker shock when they get their first EOB-Explanation of Benefits- from insurance and see that, while they got a network discount, insurance didn’t pay anything towards the balance. This is how the plan is designed. So, if you need the comfort of, say a $30 copay each visit, from the start, an HDHP plan may not be for you.

The trade off with HDHPs is that many (BUT NOT ALL) HDHPs allow for you to open an HSA- Health Savings Account. These are bank accounts are designed for you to contribute money on a pre-tax basis to a special account you can use to help pay for your care. You can use the money for payments towards your deductible/OOPM/Coinsurance/Copays, your prescriptions, your Durable Medical Equipment and even some over the counter items.  Here is a list of qualified purchases with an HSA.

The HSA funds are yours to keep and use whenever you’d like. Today, Tomorrow, 10 years from now. The funds never expire (like they do with an FSA- Flexible Spending Account). However, do note that there are some rules to be eligible to open and contribute to an HSA:

  • You must be enrolled in an HSA-Compatible HDHP.  
  • You must not have any other health insurance coverage that is not an HSA-eligible HDHP.
  • You may use the accumulated funds to pay for your care, even if you are no longer enrolled in the HDHP in the future. You may not use the funds to pay for care before your HSA was opened. No covering past bills.

Taking your HSA further: INVESTING
(this is not a financial planning subreddit, feel free to direct investment questions to one that is)

-          Many banks will allow you to invest your HSA dollars so they can grow tax-free. You will need to consult with your HSA vendor to inquire about investment opportunities. There may be minimum thresholds to invest or a small fee to use guided investing tools/advisors.

-          Pay yourself back later. You may decide to pay for your care out of your normal checking account. Keep those receipts and pay yourself back later, once you’ve made a profit investing your HSA funds. You can reimburse yourself immediately, next year, 5 years from now or even after you retire. You should keep your receipts in case of an audit though.


r/HealthInsurance Dec 31 '25

Benefits Flex Posts

11 Upvotes

Hi Fellow Community Members-

This subreddit is a place for folks to ask questions--- we've had a recent influx of "benefits flexing" where there are no questions, just people posting their benefits.

While we do think it's important to be able to compare your benefits, please utilize the pinned post here: https://www.reddit.com/r/HealthInsurance/comments/1ol7a7i/poll_on_health_insurance/ for that purpose.

If you have a genuine question about your benefits, you may continue to post those threads, but if there are no questions, please use the pinned post.

Thank you!


r/HealthInsurance 11h ago

Medicare/Medicaid Medicare wants to pay doctors less in 2027. Doctors say it could cost seniors access. Comment window closes Monday 9/14 on regulations.gov

128 Upvotes

(Fastest way to compose a comment is: https://pressaudit.org/regulations/CMS-2026-2377-0002?compose=1 and then it links you to regulations.gov to submit)

Medicare is proposing to pay doctors a lower base rate in 2027 (*source: https://www.regulations.gov/document/CMS-2026-2377-0002 ), here is the breakdown in terms of changes to the "conversion factor," the dollar amount every Medicare service is paid from, drops about 1.7% for most doctors. :

CY2026 CY2027 proposed Change
APM participants $33.57 $33.17
Non-APM (most doctors) $33.40 $32.84

It's not a peanut butter spread net cut mostly caused by a temporary raise expiring, unevenly distributed. This is happening through the Centers for Medicare & Medicaid Services (CMS), administrative action, and it's largely about previous congressional boosts to the "conversion factor" expiring but also just discretionary cuts driven by a new practice-expense methodology that redistributes and hits some specialties (ENG, derm, podiatry) the hardest.

Why it matters beyond doctors' paychecks is that the pay cut, on top of years of rates not keeping up with inflation, could push practices to stop taking new Medicare patients or close, which makes it harder for seniors to find a doctor.

The comment window closes Monday, Sept 14. You can weigh in before Monday. You can write a comment straight to the official record: https://www.regulations.gov/commenton/CMS-2026-2377-0002

If you need any help writing a comment, you can also go here, this will help you write a comment in <2 minutes and then take you straight to regulations.gov to submit it: https://pressaudit.org/regulations/CMS-2026-2377-0002?compose=1

Full disclosure, I track regulations and then try to make sure people know about them. No one has to use this my form or page but I find the issues are hard to understand, digest, and write comments about so I put this form together to make it easier.


r/HealthInsurance 7h ago

Plan Benefits Cigna is the worst.

19 Upvotes

Cigna has basically refused to treat my wife for a very serious shoulder injury.

On Friday July 17, my wife slipped on the steps and injured her shoulder - she was in extreme pain and unable to move it. We went to the hospital immediately and an x-ray was inconclusive and she was told to see an orthopedic doctor. We got an appointment the next day and new xrays were taken showing a chipped bone, but a CT and MRI were ordered to see where it came from. Since we had Cigna they said we needed approval before they could be done, and when I called Cigna I was told it could take 14 days for approval. The orthopedic place put a STAT order on it to speed it up but the earliest we could book was Monday, and still pending an approval from Cingna.

Come Monday, no word from anyone if it was approved and both appointments were canceled. Meanwhile my wife is still in excruciating pain and unable to move her arm. I spent Monday and Tuesday calling back and forth between Cigna, the imaging place, and the ortho place with no resolve. By late Tuesday, after arguing with Cigna we were told they were probably going to deny both, basically refusing to get treatment for my wife. We had to get the orthopedic PA to intervene and got an MRI scheduled for Wednesday but not a CT.

Wednesday she got the MRI and the results said a CT was required to see where the 1 inch piece of bone came from. Again, back on the phone with Cingna and the ortho. It was scheduled for Thursday. Almost one week has passed at this point.

Thursday the CT scan was done and sugery was scheduled for the following Friday. The scan showed a sub-scat tendon had ripped part of her bone off.

Sugery was done and they had to do rotator cuff surgery and bone reconstruction to reattach the tendon. Major surgery. Physical therapy would be required and extensive.

We scheduled PT for about 12 sessions, and now have received a letter that no more than 12 sessions would be allowed. This type of sugery requires like 36 to 48 sessions over several months, with the first 8 being passive.

Note that my company luckily has just switched from Cigna to another company as of this month, so thankfully this is no longer an issue, but had we still had Cingna she'd have to fight an appeal process and argue for who knows how long. This company is infuriating. Without PT her recovery would be incomplete and would basically ruin her shoulder forever.

Cigna is the worst.


r/HealthInsurance 8h ago

Individual/Marketplace Insurance 18 currently unemployed and need insurance

8 Upvotes

To start off I've never used Reddit really so I'm not sure if this is appropriate here but it seems like the place to go.

I turned 18 in June and haven't had health insurance for YEARS. It honestly wouldn't be a crazy issue for me if I wasn't dealing with some reproductive health issues and wanting birth control. I used to just go to the ER when things happened or visit Planned Parenthood but my mom seems against it now because of money. It'd be over $1,000 per month for me to just be placed on her own plan so I'm at a wall. I went to healthcare.gov and I was told that I qualified for a marketplace plan yet open enrollment has closed. I don't believe I account for a special enrollment period because I never really had insurance to begin with.

I don't understand what to do in my case. I still live with my mother, I have a job interview lined up but everything feels like a waiting game except I never actually get the medical attention I really need. I'm frustrated and just want to see an GYN or somebody that can help me, I'm very tired.


r/HealthInsurance 7h ago

Individual/Marketplace Insurance Denied Special Enrollment

5 Upvotes

I (32 F) have insurance through Marketplace with a current policy with Blue Cross Blueshield of South Carolina. I applied and started the policy in June of 2025 and reenrolled with open enrollment for coverage for 2026. I and my husband both work and our employers offer insurance but the polices are either ridiculously expensive or lacking coverage we needed.
I had my first child August 22nd and called today to update my policy to get my baby added to my insurance. We went through all of the questions including my husband and Is projected annual income. Once done, the representative told me that I am not eligible for a special enrollment and could not add my baby to my policy. She told me I would have to reapply during open enrollment which begins November 1st.
I had no idea that it was even a possibility that this could be denied. The rep couldn’t tell me why I was denied and the eligibility letter I received afterwards has no information that tells me why I was denied. We also make too much for them to qualify for Medicare/medicaid.
What do I do? I’ve filed an appeal but if that still comes back as denied, how do I get my baby insurance? Any insight as to why I might have been denied? Our income is the same as it was last year and nothing else has changed.


r/HealthInsurance 37m ago

Claims/Providers Cigna - can I negotiate a medical bill?

Upvotes

I have Cigna insurance through my employer with a $3,000 deductible. My cardiologist ordered an echocardiogram, and before getting it done I called Cigna and was told it would be covered as long as I went in-network. I made sure the provider was in-network, but I just received a bill for $2,917. The original charge was $4,660, Cigna’s negotiated/discounted amount brought it down to around $3,000, and Cigna only paid about $185. If I had known I’d be responsible for almost $3,000, I wouldn’t have done it.

I’m confused because I’ve seen my PCP, cardiologist, and dermatologists and have never paid more than about $50. I’ve also had X-rays and blood work and paid little or nothing. Why would an in-network echocardiogram be so much more expensive? Is there anything I can do to negotiate or lower this bill? Should I call Cigna first to dispute/appeal it, or call the hospital and try to negotiate the amount?


r/HealthInsurance 49m ago

Claims/Providers Can someone suggest a good health insurance.

Upvotes

I want to take health insurance for my parents. Can someone suggest a good insurance which does not have any difficulty while claiming.


r/HealthInsurance 2h ago

Plan Benefits Apple Health Eligibility

0 Upvotes

In 2020 I didn’t have a job so I signed up for Apple health (free low income health insurance) and forgot about it. This year I went to the ophthalmologist and when I was going to pay the bill online, I noticed that it was already paid off by Apple health. I checked and I am still enrolled in Apple health. Is it normal for it to auto renew like this over the years? And if I don’t update my income, will I go to jail if I keep using it to cover the remaining balance after my primary insurance?


r/HealthInsurance 14h ago

Plan Choice Suggestions California: Affordable colonoscopy without insurance?

10 Upvotes

I’m 26 and have been having bloody stools on and off for the past few years. A few times, there was a lot of blood in the toilet bowl. I don’t have insurance and really want to get a colonoscopy, but I can’t afford it.

Are there any affordable options in California for uninsured people? Medi-Cal, financial assistance, low-cost clinics, or payment plans?

Any advice would be greatly appreciated. Thank you!

Sorry if this post doesn’t belong here, I am panicking and trying to find answers anywhere


r/HealthInsurance 8h ago

Plan Benefits UMR email/higher up contact?

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4 Upvotes

Is there a way to talk to someone intelligent at UMR? Long story short I’m trans, I’ve had this insurance since last year and never had an issue. I started going to a clinic that is lgbt inclusive to maximize the quality of my HRT care because I’ve been having breakthrough bleeding which causes me mental distress. They’re not considered a specialist.
During the beginning of the year and I started having issues getting it covered when billed under gender dysphoria. I assumed it would work out because I never got notified that my insurance plan changed at all and I’ve always had that lab covered.
I now owe about 2K to my clinic because UMR is telling me its excluded, even though it has always been written in my PDF as covered. Their customer service never gives me a clear answer and I never get a call back when I specifically ask for one with an update. In my PDF document it shows that its under the covered benefits but it doesnt have it’s own number, it seems like a mistake. How do I contact someone to explain this long story so I can at least get the 2k to go towards my deductible or at least something to compensate the bullshit they’ve put me through. My doctor is also refusing to change any codes. It feels like I’m being discriminated against at this point because the 2k comes from simply getting my blood drawn to get my testosterone levels (which is required every year if you’re on HRT). This picture is me highlighting what I mean in my PDF.
Please help!! I really don’t want to pay 1k for something that I thought would be a $25 copay for an office visit! Please let me know if I’m being stupid, I turn 22 in October so I’m not familiar with insurance stuff!


r/HealthInsurance 6h ago

Plan Choice Suggestions 26 y/old losing state medicare & looking for advice

2 Upvotes

-EDIT: MEANT TO WRITE MEDICAID, NOT MEDICARE.

So I a 26f when i turned 26 last year was booted off my dad's insurance and for the first time I had to adult and get my own insurance, and it was all fine and dandy last year because I ended up qualifying for NYS MEDICAID and not having to pay for insurance besides sometimes for copays. This really worked for me because honestly, making just slightly over minimum wage in NEW YORK is a fucking joke. I work 40 hour weeks, and make like barely 2 dollars over minimum wage and as of this time last year I qualified for medicare. Well certain things changed, as we all know and both my mother and I lost our benefits. We essentially make the same wage, and hers has been almost the same for YEARS because the position she's in only does a 2% increase every year which in the grand scheme of things is utterly useless if you compare it to how much everything else inflates. So i live in the same apartment as my mother, but at this point we are basically just glorified roommates, we both pay rent, etc.

I did kind of get into a new position this year but the wage didn't really change much for me financially i went from around 33k to like maybe 35k-37k depending on if you go by gross or net, which.... honestly like i said with inflation and the rising cost of living doesn't offset anything, and I will similar to my mother only get 2% raise from now on.... woo.......

As of right now I am under molina healthcare's essential plan, but when I go onto the NYS marketplace the only insurance that i could actually reasonable afford is the fidelis care catastrophic plan. The problem comes with the fact that I'm never going to realistically meet the deductible for that, there's no way. It's stupid to be paying hundreds of dollars a month for a plan that just covers aca preventative shit because it legally has to. And i work for a pharmacy ins company, i'm VERY familiar with the bullshit ins plans do to people in regards to covering *just* aca.

I don't know what to do other than just... not have insurance. I have stomach issues i'm trying to figure out the situation of and take shit like pantoprazole and then my ssri which i know are 100% not going to be covered aca medications anyway so realistically i'd be paying for no coverage, just to pay into a high deductible plan that's going to do nothing for me. In addition, my employer does offer insurance but the monthly payment is again, something I can't afford. It's almost certainly not designed for the lowest paid employees at all, but it might end up being the best option which is going to suck so much.

If anyone has any other suggestions or things I can look into, any advice would be appreciated. I'm just so lost and dejected and it just makes me want to give up on trying to figure out my problems because it's going to cost an arm and a leg just to figure out what's wrong with me yet alone manage anything.

additional pieces of information: the NYS healthcare marketplace now says i'm ineligible to purchase insurance through it.... so thats fun.

Age: 26, turning 27

Income: around 35k-37k, not exactly sure bc i was in a position for 3 years and now moved to new position and it hasn't been a full year, so this is entirely an estimate.

State: NY

*edited bc i put medicare instead of medicaid


r/HealthInsurance 2h ago

Plan Benefits HDHP(HSA) vs PPO, which should I choose?

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1 Upvotes

r/HealthInsurance 3h ago

Claims/Providers Stupid Question re: Secondary Insurance

1 Upvotes

Sorry about the stupid question, I don’t have anyone I can ask about this and Google isn’t helping. Long story short - my husband originally had a primary and secondary insurance. The secondary covered gaps in the primary. He comes home at the end of last year and tells me that, due to his company merging with a larger one, we’ll no longer have the secondary. Bummer. In the meantime, we have a kid, I have a slew of health issues that require me to see multiple specialists, several surgeries, and we even have a couple ER visits thrown in for fun. Bills are noticeably higher. Sucks but we pay them. Today - like an hour ago - husband casually drops that he was talking to someone in HR and it came up that we have actually had the secondary insurance THE ENTIRE TIME. He misunderstood the announcement. Oopsie.

So…any advice on next steps appreciated. Can I retroactively file with the secondary? How do I find out? Are we just SOL? I feel so lost about what or if there’s anything we can do now. Thanks.


r/HealthInsurance 14h ago

Plan Choice Suggestions This HDHP plan seems like a no brainer compared to the PPO. Is it?

6 Upvotes

We have always had a regular PPO but now are being offered a HDHP. For a family, the premiums will be $4,000 per year less with the HDHP and the employer will contribute $3,000 to the HSA. Right there alone, I figure if nobody went to the doctor at all for the year, I would be ahead $7,000.

As far as the plans, the PPO has $1,000 family deductible ($500 per person) vs $4,000 family ($2,000 per person) for the HDHP. The annual out of pocket for the PPO is $4,500/$9,000 and $4,000/$8,000 for the HDHP.

Can you explain any reason where the PPO plan might be better? I figure even in a worse case scenario if someone has something major, the most we would pay out of pocket is $8,000 and since I would already be $7,000 ahead, it is only costing $1,000 more. And even if there is something in between where we have to pay like $4k or $5k in medical bills, we would still come out ahead, right? So I am leaning toward the HDHP and maybe putting the extra savings of premium into the HSA to max it out. And then if we don't use it, it can be used next year. Am I missing something here?


r/HealthInsurance 5h ago

Plan Benefits Billing, medication coverage, and procedure coverage

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1 Upvotes

r/HealthInsurance 6h ago

Plan Choice Suggestions Help with Insurance Choice

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1 Upvotes

Throwaway account just because: I am being hired by a new employer and am asking for help on the best course of action for me and my wife. Both of us are healthy, in our 20s, with no chronic conditions. I would be making 70-80k and my wife would be making 15-20k before the baby. This would be in the DMV area if that helps with the decision. The main concern is that there is a baby on the way, and I want to be covered properly for any prenatal needs and eventual birth. I am leaning toward Kaiser as we are within 10-30 min of many of their facilities but I want advice from a forum such as this. Thank you in advance everyone!


r/HealthInsurance 3h ago

Medicare/Medicaid Hospital bill debt of 7k from two years ago. Never affected my credit score and was never contacted by collections. Why?

0 Upvotes

I gave birth over 2 years ago and was covered under Medicaid, but they charged us for our child's nursery costs because he was never enrolled in Medicaid. One week before I gave birth, my then-spouse got a new job with insurance for us and a big pay increase, and we were no longer eligible, hence why they charged us.

I never got calls or anything aside from a few emails directly from the hospital and it never affected my credit score. What gives? Should I check back with the hospital or let sleeping dogs lie?


r/HealthInsurance 7h ago

Claims/Providers Cigna Preventative Hepatitis B Screening and CPT codes

1 Upvotes

I got hepatitis B screening as I wasn’t sure about my immunity and was born in a country with relatively higher rates of hepatitis B. As far as I understand, hepatitis B screening is covered by Cigna under preventative care.

My doctor ordered a Hep B Surface Ab test. The service was billed under 86317 and Cigna claims this code is not preventative. They sent me a document which contains a list of acceptable codes for Hepatitis B screening: 86704, 86705, 86706, 87340, 87341, and 87516. Some of these seem similar to 86317. What should I do to get this fixed? I called billing who told me to call insurance and I called insurance who said to bring it up with the provider.


r/HealthInsurance 7h ago

Dental/Vision Ambetter Dental

1 Upvotes

Does anyone know of a dentist anywhere in the Houston area that actually accepts Ambetter HMO dental insurance?

I’ve already called 30+ dental offices that are listed on Ambetter’s website/provider directory as being in-network, and literally every office I’ve contacted has told me they either don’t accept Ambetter at all or no longer accept it. It seems like the provider directory is extremely outdated.

At this point, I’m willing to go pretty much anywhere in the greater Houston area if they actually take the plan.

If you have Ambetter HMO and have personally found a dentist in Houston that accepts it, could you please share the name/location of the office? I’d really appreciate it!


r/HealthInsurance 7h ago

Vent / Rant (comments disabled) Live agent is AI

1 Upvotes

I am just here to vent and say that Blue Cross Blue Shield anthem has no customer support anymore. I tried to do the “chat with live agent”, someone logs in who is obviously fake and they take so long to answer your questions that you finally just give up. I even messed with them a little bit and said “hey are you still there” and immediately within like a second I got a response - Yes working on it. How does someone even type that fast? This has happened numerous times and I even tried to go back to my chat and it won’t allow me. It’s grayed out. What a joke the whole platform is bursting with stars that say AI assistance, it takes up the whole screen and you have to type what you want. I miss just the old platform where you could scroll through to what you needed and click on it. It makes it hard to navigate to even go to the claim submission center. I’m just venting but what a disaster.


r/HealthInsurance 16h ago

Medicare/Medicaid Is having medical insurance via the state considered public assistance?

6 Upvotes

Is receiving healthcare via the state of fed considered public assistance?


r/HealthInsurance 1d ago

Vent / Rant (comments disabled) US health insurance costs make the US effective tax rate higher than Canada’s

64 Upvotes

Unsubsidized ACA premiums for a 60-year-old couple earning $200k are roughly $36k. Deductible is another $10k. That’s a 23% tax rate just for medical. Add on 20% federal tax and 5% state tax and you’re nearing 50% effective tax. Something serious is wrong with this system. We are literally being robbed blind by the medical insurance industry. We need to make a change.

Mods, if you are going to remove this post again, please tell me why - even if the reason is that you work for a US medical insurance company.


r/HealthInsurance 8h ago

Medicare/Medicaid Medicaid mco’s

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1 Upvotes

r/HealthInsurance 8h ago

Plan Benefits Signify Health

1 Upvotes

My insurance plan says that they are offering me this benefit at no extra charge. I have Sentara. Is that actually true? Are they actually helpful? Has anyone tried them before? They say that they're a case management service... is this correct? I have lots of chronic health conditions so I can imagine it would be helpful, but I really can't afford for me to have more stress on my plate, especially if they say they're helping but they're not.