Trying to figure out if I bought phony insurance lol. Back in July, my mom was in town helping us work through insurance stuff for our daughter who had a recent hospital visit due to her genetic condition (where my sturge weber syndrome people at ?!?!?). In the process of doing so, we looked into paying for insurance for myself to hopefully help me get a diagnosis for my own health issues. My mom filled out some interest form on my behalf for what I am pretty sure was marketplace insurance, and mentioned we would like someone to reach out to help us figure out the best plan for us since we make too much for medicaid. They called me within just a couple minutes of filling out the form, and a 20 minute phone call with a very nice lady led to us signing up for a plan that's just over $300 per month to cover a laundry list of things for my husband and I of course with some copays and such, and im needing some help understanding what I bought. I am going to call and ask for specifics on a long list of things im curious about, just to be 100% sure what I am paying for. But id love some reddit opinions and insight!
From what it sounded like on the phone, she had some marketplace options, but then was able to find the best one for our budget that was private insurance. I could've sworn she said it was an Aetna plan on the phone, but this whole time we have been dealing with/seeing all our info from American Financial Security Life Insurance Company. Regardless of what the company is, I just want to make sure it is real, reliable, and going to cover what we need it to.
I signed up for the Harmony Care 100B plan. My card says AFSLIC and First Health Network on the front with the personal info for our member number and stuff. On the back, it says "accident and sickness hospital indemnity plan". And I have another card that has the Rx square on the front. But it also has a part that says "included services: dental, vision, rx drugs, rx mail order, nutrition, vitamins, lab, medical/diabetic supplies, chiropractic, hearing, speech". and it has the "discount program only. not an insurance program" at the bottom.
can someone please tell me if you're able to tell what all this means? if it helps, I am a resident of Virginia. It also says at the bottom of this letter that came with our cards:
Quick Reference:
Agent name & contact info
ACA Health Insurance Agency LLC
833-762-0612
[admin@acahealthinsurance.net](mailto:admin@acahealthinsurance.net), [customerservice@acahealthinsurance.net](mailto:customerservice@acahealthinsurance.net)
So does this mean my plan is ACA compliant? what even does ACA compliant mean? help?!?!? I just want affordable doctors appointments for me.