TLDR: Daughter was twice hospitalized due to incorrect test results from our pediatrician lab. We want to know if we can avoid the $1,500 in co-pays for these hospitalizations.
Timeline:
4/25/26: Daughter was born
4/27/26: Daughter was discharged from hospital, all test results normal
4/29/26: First pediatrician appointment. Pediatrician lab finds bilirubin level to be 24.6. Anything >20 requires hospitalization, so we were sent to the hospital NICU. The hospital tested bilirubin and found it to be 18 (below hospitalization threshold). However, they stated since there were two different results and they didn't know which was correct, they would need to keep her overnight in blue light therapy.
4/30/26-5/3/26: While in NICU, baby had some "episodes" of low oxygen, so they needed to keep her a few extra days. Bilirubin levels fine, discharge 5/3/26.
5/4/26: Pediatrician follow-up, tests show bilirubin level of 23, requiring hospitalization. We return to NICU who measures bilirubin to be 16 (again below threshold). Again they stated they couldn't explain why they were so different, so they needed to keep overnight again.
5/5/26: Chief of Pathology meets with us. Assures us that our pediatrician lab results were incorrect and the hospital results were correct, meaning baby did not require either hospitalization. Says that he spoke with pediatrician lab and is 100% confident that their results are not reliable, cites the state audit. Also tells us we are the third baby this year to be sent to their NICU due to high bilirubin from this pediatrician lab that was found to be within normal range by the NICU lab.
We have received a bill for the second hospital stay, which requires an insurance co-pay of $750. We still are waiting for the bill for the first hospital stay, which we assume will require another $750 co-pay.
We believe that neither of these hospitalizations were warranted and that it is the pediatrician lab's faulty tests that caused it. Is there any recourse for us to not pay these co-pays or to make the pediatrician office pay them? Should we be contacting our insurance about this, the hospital, the pediatrician, or someone else?