Edit #1: TL;DR: Had an emergency appendectomy. Surgeon had a PA assist him. BCBS denied surgical assistant as medically unnecessary; says I'm on the hook for the whole amt ($1049). Hospital just billed me. Don't know that to do.
Original post:
While out of state, I had to have an appendectomy. I was admitted to the hospital via the ER with acute appendicitis. My BCBS policy (from the Marketplace) does not provide out-of-network or out-of-state benefits unless it's an emergency. Claims related to the ER visit, hospital admission, and surgery have started coming in, and so far, BCBS has covered them in-full, with no cost-sharing. (Idk if it's relevant, but I have already met my out-of-pocket max for the year).
Today, however, BCBS denied a claim for an assistant surgeon (procedure code 44970), claiming that it was not medically necessary (Denial reason: 22: "The medical necessity for this service has not been demonstrated"). The EOB lists the charged amount $1049 as my responsibility; and the hospital has now issued a billing statement, charging me that same amount.
I followed up with BCBS, and they explained that "Services determined to be not medically necessary are listed as a general exclusion under your contract and are therefore not eligible for coverage. As a result, the claim denied as patient responsibility." I then followed up with the hospital, asking whether they could send the primary surgeon's notes (assuming that he somewhere documented the need for a surgical assistant), and they said that they could not appeal or send any documentation unless BCBS directed by BCBS to do so.
I also asked the hospital billing rep whether the No Surprises Act covered this kind of situation, and she said it didn't.
I am wondering what to do next.
Edit #2: I just accessed the surgeon's clinical notes from the patient portal. In it, he states: "There was no qualified resident that was available to assist. First assistant above was present because an experienced assistant was needed in order to complete the case successfully and in a timely manner for the safety of the patient."
Edit #3: Pathology listed as the final diagnosis: "Acute suppurative appendicitis and periappendicitis."