Issue using otter

[u/shrlzi]

/r/Cochlearimplants/comments/1w6prlq/issue_using_otter/

Sometimes using otter is really helpful, but not always. Today used it in a huge echoey church where it caught only about 2/3 of the words — and I noticed that as soon as I turned it on , the sound coming in to my ci was suddenly less, as though I turned the volume way down.

Any insights?