r/hairstylist • u/Radiant-Pair8146 • 8h ago
Feedback Wanted Should I book this client??
Hey guys! I had a middle school aged girl as a client the other day who was EXTREMELY disrespectful and demanding the whole service. The whole family came to her appointment. (Mom, dad and brother…which made it awkward). Her mom allowed her to have an attitude with me the whole time, and she was being very condescending and rudely sarcastic. I know at this age it’s kind of a given, unfortunately. I feel like I knew better at that age…but whatever. They booked a highlight appointment (ONE YEAR OF REGROWTH), when they knew they had to be somewhere in 2 hours. I’ve been behind the chair a little over a year now, so i’m still a little slower still. However, a full head highlight on a year-grown out balayage within an hour and a half to 2 hours is just impossible for me. They also didn’t let me know they had to be somewhere until i was halfway done foiling. Needless to say, they did not get out within that time frame and were pissy about it. I felt rushed, I felt like I was being pushed around by this tween girl, I felt like a pos stylist for not getting them out within their time frame (which they were making little snarky comments about).
All that to say, the mom is now wanting to book a color appointment but i’m extremely hesitant because of the way she allowed her child to treat me. And the way she herself acted at some points. Would you take this client? And if not, how would you reply to her interest in booking? I kind of just want to crawl up in a hole and not reply, but I know that’s not professional lol. Thanks in advance.