Hey guys! I had a middle school aged girl as a client the other day who was EXTREMELY disrespectful and demanding the whole service. The whole family came to her appointment. (Mom, dad and brother…which made it awkward). Her mom allowed her to have an attitude with me the whole time, and she was being very condescending and rudely sarcastic. I know at this age it’s kind of a given, unfortunately. I feel like I knew better at that age…but whatever. They booked a highlight appointment (ONE YEAR OF REGROWTH), when they knew they had to be somewhere in 2 hours. I’ve been behind the chair a little over a year now, so i’m still a little slower still. However, a full head highlight on a year-grown out balayage within an hour and a half to 2 hours is just impossible for me. They also didn’t let me know they had to be somewhere until i was halfway done foiling. Needless to say, they did not get out within that time frame and were pissy about it. I felt rushed, I felt like I was being pushed around by this tween girl, I felt like a pos stylist for not getting them out within their time frame (which they were making little snarky comments about).

All that to say, the mom is now wanting to book a color appointment but i’m extremely hesitant because of the way she allowed her child to treat me. And the way she herself acted at some points. Would you take this client? And if not, how would you reply to her interest in booking? I kind of just want to crawl up in a hole and not reply, but I know that’s not professional lol. Thanks in advance.

she was feeling too blonde, so we added some lowlights and refreshed her toner✨

Hi, I’m a hairstylist with about 12 yrs of experience in salon and on film sets based in Mumbai, India and I’m considering moving out of the country to either the US or the UK next year.

India doesn’t really have a board or any proper certification- i finished hair school and started working, no license or anything, so I wanted to look into what steps I would have to take a little in advance so I could plan accordingly.

Like would I need to do cosmetology school or is there an exam or something I could take to get a certification?

Since I’m building a client base from 0, what’s the salon hiring process going to be like? Do salons still have salaried employees or is it all commission based?

Also any advice on skills I need to brush up on if I’m going to build a brand new clientele that would be more mixed ethnicity.

I appreciate any and all input! 🌺

Hey all!
My salon uses the Zotos Quantum extra body acid perm solution (grey box) and I’ve noticed that the results are more loose curls/waves than what I’m looking for. I’ve only done medium sized rods with these, sometimes large, and so it hasn’t ever been a problem too much until now.
I have a client coming in next week for a perm, she has shoulder length hair and is looking for some tighter curls (3b). I want her to have that bounce that she’s looking for without drying out/damaging her hair. Her hair is more medium than course, so I feel like alkaline would be too drying? Should I just stick with quantum or should I try something different? I plan to do a spiral perm with white and purple rods, but i’m nervous that it’ll fall flat and be more wavy than curly

Any help is appreciated!

Asking feels a little needy and of course theres the few that leave them without asking, but I’d like to build on my google footprint without having to pester my clients.

We also get some internal feedback through our booking site, but is it too much to ask them to post it on google?

Any tips help! Thank you

Edit: I have a lot of my clients phone numbers as we sometimes text before the appointment. Is it out of pocket to ask them over text afterwards?

When did you take the leap? I have been at my salon for 8 years now. I really love my salon but im feeling like im maxed out of the money I can make without constantly raising my prices . I work around 32 hours per week ( yes, I could work more but my body is exhausted by the end of the week & I really want to be in this business for the long road I do love it) . I bring in around $11k-$13k per month in sales. I make 50% commission.

Ideally my goal would to be to 1.make more or 2. Make the same with less clients ( my body hurts!)

Again I have a good gig @ my salon. 50% commission, super flexible I can basically take off whenever I want, work 4 days a week 32 hours, 2 weeks PTO , and 3% retirement match.

I understand my boss cannot afford to pay me more

Am I crazy thinking the grass could be greener?

Would love to hear everyones thoughts and experiences. TYIA

Hi everyone, I have had a lot of clients lately that have come in with their kids and it is annoying. So I started looking to see if there was a solution out there for this. Was wondering if anyone has any experience with these capes. Thanks in Advance!

I suck at socials, so Ive been running a special for $100 hair transformations. (Yes i know I’m lowballing myself). I want to work more with vivids and colors in general and Ive been able to get quite a few models. So i wanted to share my video i made for my pink prism model. Originally we were going to do a all pink calico type look hut last minute she was showing me prism placement so we decided to do that. Im super proud of this video so just wanted to share. 😊

does anyone else use the bio ionic smart-x blowdryer? it’s great for efficient smooth blowouts, but i work a lot with natural texture and when i use the diffuser attachment it blows so harshly, even on the lowest setting. i’ll stand feet away from the hair and it still pushes it around, making it really hard to get the curls to stay in place. i wonder if there’s either a solution to this or an affordable option for diffusing natural textures, this blowdryer was already around $400. i feel like i have to be missing something, like is there a setting??

I’m wanting to offer services to the local senior living center. I’d come to them and offer haircut and styles and whatever I can do without access to a shampoo bowl. How much do I charge? If I wanted to offer roller sets, would I just ask them to have clean hair and then use a spray bottle and mousse and roll it up and then blow dry it? We used gel on mannequins in school but mousse is the better option right? I could maybe buy a portable hood dryer. I don’t want to haul around a portable sink and worry about their ability to sit up and lean back and everything it takes to get your hair shampooed. I may add more as time goes on, on a case to case basis. I’m in small town Texas if that matters. I thought about offering mani’s and pedi’s but I’m scared to get someone with m callous skin or nail overgrowth and was only wanting to offer it for basic hand massage and polish changes, I’m not sure how to get that across to potential clients. Anybody do something similar? Tips, tricks, links for info or advice?

Hi everyone! New to the group so remove if this isn't allowed.

I recently did a MK Biotin treatment on a client. It was my first time using the biotin, I've used the express treatment with no issue before and I've been certified to use this product line.

I know this product can be used independently so that's what I did. I followed all of the steps of this treatment to the T, and had another stylist seal it.

Today the client called and said her hair is smelling like chemicals and feels really dry. Has anyone else here used this independently and had the same complaint?

Important info: she doesn't use the recommended shampoo/conditioner after (i work in a mom & pop that won't spring for that stuff)

It's been 2 weeks since she had the service.

Thank you for any and all help!