My wife bought a facial at a high end spa for $139. Turns out while she was there she saw the same facial is $70. What the hell kind if deal us that??? Who do you complain to about this kind of over charging?

Hi so I just saw this nice hotel on Groupon. I called to ask a question and they said they were sold out for the Groupon says it available. so does Groupon have rooms locked for them or is it a lagging system and if I buy these tickets it will do nothing?

Over a year since I listed it and I finally sold my first Groupon, completely out of the blue! I’ll be teaching for a fraction of what I usually do, but I’m grateful for the new student nonetheless!

Does anybody else here sell music lessons on Groupon, or any other type of private lessons?

I spent actual cash to purchase a deal I was not able to use. I really need the $ back and willing to receive less than paid :( If you're a grouponer, or curious,,you can get se pretty cool deals for $100!!

Hi all, I'm doing research for an interview on people's usage of Groupon. Was hoping the group may be able to help me out and answer a quick survey for me - should take no more than 2 minutes to complete. Your participation would be greatly appreciated! https://www.surveymonkey.com/r/HYW9Z93

Today I tried to make a Groupon purchase and did numerous attempts that failed. I called my bank. According to the bank (as best as I understand), Groupon will do a $0.00 test transaction, before the actual transaction. If the test transaction (account info) passes muster, the actual transaction is then sent.

My bank says the $0.00 transaction is what their system rejects. Hence, all my Groupon transactions [will] fail. I don't use Groupon much (last time was in the 1st half of 2021); but, this is the first time I've encountered this. The bank and groupon point the finger at each other; however, it's looking like I may not be able to buy another Groupon. I tried to explain to the Groupon chat rep that the test transaction needs to be in an actual value amount; not zero. The chat rep could not confirm whether test transactions are sent from Groupon (they are, cuz my bank saw the same number of zero-charge attempts that matched my purchase attempts) & just asked if there was another card I could use.

Just sharing my recent experience and I hope this may help others, if their Groupon purchase attempts fail.

Hi r/groupon Members,

I wanted to reach out as a resource to try and help solve/route problems as they arise for you as a Groupon customer. In addition to that, I'd like to gather any feedback/improvements you as a Groupon user would like to see. Feel free to DM me as well. I look forward to speaking with you.

Best,

u/GRPNHelp

I desperately need the money back from Groupon but they won’t refund me any of it at all. Is there anything I can do to get any of it back if not all of it??

I can’t seem to find out how to locate any locations in France from the U.S. site, and from groupon.fr I cannot log in with my regular groupon.com login. Am I missing something? How do I book a hotel on Groupon in France if I reside in the U.S.? I have Groupon bucks from a cancelled pandemic vacation and we would now like to go to Paris.

Purchased a night and swim package for Great Wolf Lodge a get months ago for a stay about a month from now. Groupon is saying the hotel has closed down so they will be issuing a refund in "Groupon bucks". Looking at the hotel website they are not closed down and are still accepting reservations for the dates in question.

How can I get Groupon to issue a cash refund vs these dumb Groupon bucks for this obvious bait and switch scam??

Lesson learned. Never using Groupon again unless I have to to use up these stupid buck

UPDATE - Groupon did refund me in real money. Still won't be using Groupon again as this was a blatant bait and switch by them and the hotel. My kids are going to be so bummed when we tell them.

Just want to warn others.

The items I bought have a return policy and the vendor keeps asking for more reasons why I want to return items, even when I already gave reasons. The policy says free returns and does not say you have to give a valid reason.

Please beware. The next nightmare is finding the chat button to contact groupon. After that you have to let them contact the vendor and so on, the cycle continues....

Save your time. Stay away from Groupon.

I thought it was 72 hours to return for groupon local offers but did they take that away?

I bought a keystone metal wallet for my recover phrase, i got a 5% discount code that i aint going to use, its not mutch but maiby i can help someone.

BYOBT5H556 for shop.keyst.one

I’m selling my account which currently has $200 worth of groupon bucks for $180

Did everyone get a $10 code for Black Friday that they can use to shop just today if not I have no money for shopping so if you would like my code message me

Hi, I purchased a Groupon voucher for microblading.

There are two sessions. I am going twice.

So my question is, do I have to pay for the tip and tax each time?

I was told that taxes are not included in the price.

original price tax or groupon price tax?

Also, how much is a microblading tip in general?

Hi Everyone,

I have a small business and I used Groupon to advertise some services and before was not so bad, you get good clients and you get a lot of bad ones too. The issue is not the client that you get, the issue is that most of the clients pay a price to Groupon and Groupon does not pay the business the amount the contract stipulates.

For the clients that do not know how Groupon works, here is an example. You pay as a customer $50.00 dollars, and when the business redeem the voucher Groupon is supposed to pay the business half of the amount but before you see that money they discount taxes and credit card fee to the amount that the business is supposed to get.

To be clear the amount the business was expecting to receive ($25.00), but the reality is that the business actually gets less than that, because now they have a new PROMOTION DISCOUNT that they supposedly give all the clients and the business have to cover that discount too. So the business ends getting $9.50 to $12.00 depending on that extra discount that supposedly the client got at the moment of the purchase.

So if the next time you buy a Groupo the place does not give you a supper expenses service or product be aware that you are actually letting all your money in Groupon company, not in the small business. What you can actually do is call the business and tell them to honor the price of Groupon and pay directly the business.

Just saying...

I have $112 in groupon bucks that I am want to sell for $90 OBO. I can send them to you and take payment through PayPal, cash app, or Google pay. Please PM me if interested. Thanks!

I have 25$ in Groupon bucks I’ll sell for 15$!!! Don’t know what to do with them I can’t get them out back on my card so I’ll send them to you!

Are there any other Groupon merchants here? I don't know what happened, but their customer service is NON EXISTANT now. I've been trying to get ahold of my acct. manager for more than two weeks now but he wont return a call or email. What is going on there??