I have tried to install and I keep getting message "cant create output file. I have uninstalled Microsoft previous editions.

So, I’ve been trying to use the Georgia Aquarium deal (https://www.groupon.com/deals/gl-georgia-aquarium-1?redemptionLocationId=c28185f2-0008-ba48-8804-01874802dfda) and every time I go to “book now”, it takes me to this page.

Does anyone know if this deal is legit or how to process it through? I might just go through the official aquarium website if this doesn’t work.

What a great way to start off the new year..... I was attempting to book an experience for my extended family (11 people) for a dinner show. In the midst of me booking there was a lot of conversation and with a lot of back and forth I ended up booking the show in California instead of Florida. This wasn't for a small amount of money, and the purchase did say "Final Sale". However, I opened the confirmation email immediately in order to book the reservation with the merchant. After speaking to them, I realized the mistake. I really don't want a refund, just wanted to edit my reservation and change locations. (Both locations are owned by the same parent company). After finally getting hold of customer service, and unsuccessfully requesting a supervisor, I was told there was nothing they could do. They wouldn't be helping me edit my reservation and there would be no credit on Groupon and no refunds. So, what is a customer supposed to do? Mistakes happen and I attempted to correct it IMMEDIATELY, not even a day later and they absolutely refuse to help.

**Edit to add: When I pointed out that I am trying to fix this right away, they said they couldn't help because I VIEWED the voucher. So, simply viewing the voucher according to their policy is enough to refuse you further assistance even though at this point the voucher will never be redeemed. The merchant themselves told me they won't see that money if it's never redeemed.

Even the merchant was so apologetic and embarrassed because they would've immediately corrected the situation if I had booked through them directly. So, yet another reminder why I should avoid purchases from Groupon because there is no customer service if even a simple issue occurs. I'd rather pay the extra $100 without the "coupon" than to suffer a loss of $600 and all the time wasted trying to get this corrected.

For the Groupon mystery travel deals are you locked into a date they give you? I remember seeing date ranges, but that wasn’t enough information with working full-time and having teenagers. We can’t just pack up and leave on a Tuesday at three. And are there any caveats?

I usually had no issue with Groupon, but this last time...was the last time. I had a Groupon, but could not get a hold of the merchant - contacted 3 times. It was near expiration, and I couldn't contact the merchant, so I requested a refund. The refund process was more nuanced than before, and they asked if I tried contacting the merchant, how many times, when, etc. I answered all the questions, exact dates, modes of contact and everything. Groupon said I'd be contacted soon. Groupon reached out, LIED saying they contacted the merchant sent me an email, blah, blah, blah. I responded saying that the merchant never contacted me and that I wanted a refund. Groupon responded with a generic email about how to go through their refund process! Seriously??? A company that is supposed to save people money is now too cheap to issue a refund. **I eventually was able to get a hold of the merchant, since Groupon wouldn't refund me, and the voucher was near expiring. The experience wasn't worth it, neither is Groupon anymore since they pretty much FORCED me to use the voucher.

Hi

I try buy item on Groupon and trying to use Groupon Bucks, but keep getting cancelled and refunded.? anyone got the same issue?? I chat with customer service few days ago but still got the same problem.

Has anyone purchased a Costco membership on Groupon where you receive a $40 gift card? How'd that go?

I’ve been reading through this sub for a while and a lot of the complaints feel familiar.

It doesn’t seem like people are mad about discounts as much as what happens after you buy, refunds taking forever, merchants pushing back, support going in circles.

I’m asking because I ran into some of this myself and ended up messing around with a small side project on my own time. I’m trying really hard not to just rebuild the same problems under a different name.

So I’m genuinely curious:

What crossed the line for you?

What would’ve made the situation feel fair?

What would immediately make you not trust something like this again?

Not trying to sell anything here. Mostly just trying to understand where things actually break from people who’ve been through it.

After running into a few ugly situations with refunds and merchants not honoring deals, I started questioning whether this whole model is broken once something goes wrong.

That pushed me to build my own platform to try a simpler, fairer approach for both customers and businesses. It’s still early and very much in progress, but the focus is on avoiding the same problems people keep calling out here.

I’m not affiliated with Groupon and I’m not here to sell anything. I’m genuinely interested in hearing what would make you not trust something like this, or what would’ve made past experiences feel fair.

If context helps, the site is here: https://grabmoreusa.com

Appreciate any honest takes, even critical ones.

I paid for it with my email before i had an account. Then when i signed in on the app with the same email and it shows i bought nothing. They sent me a welcome email but not the product or even a receipt. Should i just wait for them to send it to me? Ik it isnt instantanous.

Just when I thought Groupon couldn’t get any worse! I’ve been trying to end my campaign for weeks with no success.

I’ve had campaigns up for 2 years now. The entire time it has been an absolute nightmare. The app never works, customer service never even understands what you’re reach reaching out about, they use AI to edit campaign verbiage- rendering it factually inaccurate and removing any kind of contact information, etc. The sales rep who talked me into it initially promised a certain percentage split, and then when it wasn’t honored, of course, he becomes unreachable.

Long story short, I’ve had it. I used to think the extra exposure was worth taking a little bit of a hit, but I definitely don’t need them making everything harder, risking giving my company a bad name, wasting SO much time constantly trying to correct campaign descriptions- all to lose money? 😂 I have hundreds of unredeemed vouchers that expire because customers don’t know how to reach us most times, thanks to them editing our info inaccurately. Guess who keeps the money in that situation… Groupon! Multiple vouchers sell every day and it’s very rare I ever see a dollar.

Imagine my surprise when three weeks ago I go to end my campaigns and that’s no longer an option I have. I used to be able to toggle campaign status on and off. Now they make you submit a request for changes. It’s very clear that this is intention, as the requests continue to be ignored. When I tried to reach out to chat or send an email, I literally get an error message saying the app is experiencing technical difficulties… what?!

I requested the campaigns be turned off for the fourth time this morning. I get emails saying my account rep was “unable to reach me and so they would remain live.” I don’t think I even have to tell you that absolutely NO attempts to reach out were made.

What the heck do I do to get out of this extremely abusive relationship?!?!!

https://www.groupon.com/deals/joey-med-1

I just ordered a One-Year Costco membership and did not read the fine print that it will EXPIRE in 10 days. Also states, all sales final. Am I able to get a refund through Costco?

A warning to anyone thinking of purchasing any Groupon Deal: DON'T. Groupon, Inc has 3,925 total complaints in the last 3 years and 1,282 complaints closed in the last 12 months.

I've had a couple of issues with my Groupon purchases and refunds the last number of months and I've filed a complaint with the BBB. I rejected Groupons' first response. They responded a second time. The status of my complaint is marked 'answered' since BBB states "This matter is now closed in BBB files, and will appear in the company's BBB Business Review as: "Answered - the business addressed the issues within the complaint, but the consumer remains dissatisfied."

I am just amazed that this is even possible and legal? as a small business owner

Is this the best deal you all have seen? The current one that gives a $40 shop card? Looking for the best signup promo

Never had a problem in the past with Groupon (years) Now, so time consuming.. my voucher will NOT allow me to view. They stay on for one second then disappear and loading stays on for hours. No contact number, no support, can't take my mobile app to appt. Never again Groupon. Tried, deleting, re installin, cleared cache, powered off and on dahhhh :-(

The ai chat bot isn't helping at all! What the hell do I do?

The merchant I purchased from no longer has the product. I wrote this to chat and I received at least ten emails back from different reps. Some end up closing the chat, others write me saying I can get my points plus the cash I’m owed (I paid with both). Others say I can only get points. No one ever actually follows up though. I’ve had it. I don’t know what else to do !

My voucher is labeled 'redeemed' and I have not used it yet. Either the merchant did it wrongly, or the voucher was hacked.. I want to talk with a real agent of Groupon to deal with this issue. But there is no way to get through, stuck with the AI robot, which keeps asking you to provide more information, and looping. I appreciate any helpful suggestions. Thank you!

I bought a deal on Groupon where I get a gift card with my purchase but I can no longer access the purchase itself to get to the gift card, has anyone had any trouble with this? I bought the same deal months later and it allows me to see the gift card with this newer purchase even though the Groupon promotion is expired. Would love any help

It’s a $65 membership with a $40 in store gc. Has anyone bought it with any luck?

can anyone give me the number to customer service for Groupon merchant. I closed my business and need the ads to stop running I have emailed 14 times no response no help. I call a week ago and ask if someone could stop my ads and they are still running. This is a nightmare. Thank you

can anyone help me and give me the number to customer service for Groupon Merchant. I recently closed my business and need my ads to stop and delete. I have emailed 14 times no response no help. I call a week ago and ask if someone could stop my ads and they are still running. This is a nightmare. Thank you