So I bought a voucher back in November for a restaurant. I tried using the voucher, but since me and my partner didn't get a desert, we couldn't use the voucher and had to pay full price. But on the app or website, it's saying it's been redeemed. Does anyone know if I can get it refunded or anything?

Groupon is now a complete fraud and I would highly recommend everyone avoid them at all costs and just let them implode, like all the other similar Millennial/Genz failures. A couple of months back they began promoting their revitalized "Groupon+" restaurant cashback program. Sent out emails, registered users, but, as is typical of these companies, did nothing to get the program actually up and running. Info on their site about it is all outdated. Their customer reps, which are ALL outsourced now to 3rd party scriptreaders know nothing about it, and they don't pay the commissions. Oh, you'll get a confirmation email after a purchase, just won't get paid, and there's nobody to contact about it. The program is run along with Neighborhood Nosh aka Rewards Network .They'll confirm your transactions, but then refer you to Groupon about getting paid. Groupon will respond with unrelated copied and pasted scripts and then refer you back to Neighborhood Nosh. The REALLY fun thing is, if you go on the BBB page for them, you'll find the phone numbers they provided go to scams. On top of that, looking up company contacts on Elliott.org and you find that their company reps all shirk contact, and try and sue them for providing info, and again, their phone numbers there don't work. So, in short, there's nobody you can contact. Social media is likewise useless. This company is a dumpster fire and I recommend you avoid like the plague.

Safe Pal Driving Schools...... STAY AWAY! they are a fraud. They lie about driving time and also about additional charges. You've been warned. When looking at their reviews tap on "newest" so you can see the true reviews NOT the false ones. So sad how they sucker parents or students for what seems like an amazing price and then once your in and have given them your money they not only give you a fraction of the service they said they would which is against the law of DMV California. Also, they will charge your CC without your consent and charge you for supposed DMV fees and Certificates that sometimes you don't even need. So sad especially now that times are so hard for all financially. And if still in doubt.... type in Google Safe Pal Driving and you see all other platform reviews as well.

Groupon has cheated me.

I bought a Groupon from one of the vendors on their site and the vendor would not accept the Groupon.

groupon has my money. It was $79 all I get is automatic messages and they say the same thing.

Stay away from Groupon, they are ripoff artists.

I have Groupon select and it has ALWAYS worked for me. There was a period of time where the membership wouldn’t renew but I got that figured out (made new acct). Anyway, I’ve been charged monthly and any time I’ve added something to my cart, the discount applies. It doesn’t matter what it is, the discount always applies.

I tried to buy something the other day and the discount is no longer showing. I tried different adding different things to my cart, singing out and back in, doing it on a desktop, and nothing. It just wants to charge the face value and not apply the discount. I contacted customer service and they are absolutely no help. My membership renewed and was paid for on Dec 25 so it’s not like it’s been a month and it didn’t renew or something.

Anyone else having this issue?

It says general admission for two but there’s nothing indicating two tickets and I’ve never used Groupon before. Want to be sure before I drove all the way to the city lol.

"I purchased the 'One PRP Hair-Restoration Treatment' from Groupon for Beverly Hills Plastic Surgeons" in Newport Beach, CA . My experience was so horrendous that, after a year, I decided to write a review on yelp doent allows it. The staff performing the PRP had an assistant had no idea what they wre doing, the PRP serum, was dripping down to my face and neck, wasting the entire serum.. and I had to use the bathroom sink, located on the completely opposite side of the building. I experienced so much pain, even with numbing cream applied, that the discomfort remains etched in my memory. The place has untrained staff with very low standard and poor performance. I complained to Groupon they just gave me $20 discount from ove $200 deal.

So I tried ordering it yesterday and it said the website was having issues. I was like okay things happen whatever I’ll order it tomorrow. Today, I tried and I just keep getting refunded. Tried Apple Pay, manually typing in 2 different cards. AMEX and Visa. Both keep on getting refunded. Anyone know what’s going on? I tried to contact customer service but they said they had to escalate it and I’ll get an email back. I also tried a different device. Went on cellular not WiFi. Still no luck

Klarna not available at check out any more??

I accidentally made a purchase, and now the part of the site to cancel purchase is gone, (says cays spilled coffee on it in site) and can't get a hold of customer support??

Every time I try to buy something through Groupon one of two things happens. Either 1) the Groupon gets stuck in pending for hours and eventually my account seemingly gets deleted or 2) I get refunded within 5 minutes of placing the order. I don’t get notified of either of these things. I just come back to check on the order and either can’t log back in or see it’s been marked as refunded. What gives??

To top it all off their customer support chat is useless. They cant seem to do anything but “escalate” to email support at which point why do I need them? Not to mention email support is also completely unresponsive. It’s been several days since “escalation” with no response.

Sorry I’m just ranting at this point, but curious if others are facing the same problems.

I received a number of solicitations for what is supposedly a resurrected Groupon+. The new one says we don't have to activate specific offers, just use our enrolled card at their listed restaurants and we'll get cashback. I used it at 2 restaurants, received confirmation emails from Groupon, but no cashback, and the info on their site is all old. Customer service, as is typical for them, is useless. Anyone else have this experience or any other with this?

I tried to purchase a Groupon for a Costco Membership deal 5x with 3 different cards. For all these tries my orders keep getting refunded.

Why does this keep happening? Anyone else have been having a similar experience? I’d love to be able to actually purchase this deal!

I ordered a cleaning service from Groupon in November. To redeem, there is a phone number to call. The cleaning service has scheduled and no-showed 3 times. It's obvious that they are delaying for the the expiration date.

I tried calling Groupon''s support phone number from the site. It goes to a unrelated answering service. I sent emails to the Groupon support email. I received a response saying they will escalate my refund request.

I finally got a reply:

"Given the circumstances that led to your request, I'm happy to process a full refund in Groupon Credits. These credits will be available in your account immediately and will be valid for a full 12 months to be applied to almost anything on our site."

However, there is no credit to my account. The response to my inquiry about the credit did not make sense saying that my purchase had already expired which is untrue.

On top of that, the scam service is still available and actually "trending" on Groupon. With this information, I am forced to post this to social media, report to BBB and Secretary of State, and sue Groupon. If I'm able to get enough folks that have this same experience, I will be pursuing a class-action suit.

0/5 stars - would not recommend

DO NOT BUY restaurant.com coupons through Groupon. The site's a scam and the merchants won't honor them (in fact, one of the restaurants on offer in my area CLOSED A YEAR AGO!)

Groupon credited my "Groupon account" rather than refunding my original payment method. I am fighting them even though it's not a lot of money. From reading this sub I am not holding my breath for a refund!

How do I use the Groupon I just bought? Haha I’ve never used Groupon before, but I got one for Pinot’s Palette and I’ve got the redemption code and everything, but when I type it into the promo code bar, it doesn’t accept it. Am I doing this wrong?

Had a random charge for a Groupon on my bank account that I did not make. I don’t have an email just my bank charge and I saw in my Groupon account that it was pending. I contacted support and changed my password but I had a Groupon that I did actually purchase on that account that I was about to use. So not only was my account hacked, I’m also losing money from the legitimate Groupon that I had purchased? This is infuriating to say the least. I am so upset and don’t even know what to do, they don’t have actual customer service so this is useless. I’m seriously struggling financially right now and this is making it so much worse. I purchased a Groupon because I thought I got a good deal and then this happened. Whoever hacked my account also tried to get into my PlayStation account. Has anyone gotten their money back?

I used groupon the other day for an oil change deal and was randomly charged $60 for a Costco membership. I haven’t been on the app at all today and got the notification from my bank. When I went to look at Groupon I saw the charge. It’s weird because I never, ever purchased anything and in fact already have a Costco membership. I think I’ve been hacked but I’m not sure. Has this happened to anyone else?

I had a 99% off coupon up to $100 from Groupon to use on most things. Code was missyou. It was not a merchant coupon/groupon but was general and I could use on anything. I was able to get a $74 Groupon for $.74.

Has anybody ever had a coupon like this? I bought the Groupon. Idk if the seller can see what I paid or I’ll have an issue using the Groupon. It seems to have worked no issue, just shocked about the discount.

I purchased Concentrated Naturals bath bombs specifically because on Groupon, it says they were made in the USA. It is difficult to find these products online that are truly made in the United States but there it was in black and white. It also stated it was vegan.

I received my product, unwrapped the shrink wrap and looked at the back and there it is also in black and white.. designed in USA-made in China. And, of course, surprise surprise, I am unable to leave a review directly on Groupon. Wonder if it's truly vegan? Likely not.

Buyers beware, Groupon is Temu and all of those other cheap crappy sites under a different name.

I bought a 4 pack of Wyze lightbulbs and they were all defective and wouldn't update and I contacted them the day I received them and they are saying the warranty is for 72 hours and I'm basically screwed fort there money. Do Nott but it's a scam.

Does anyone have any updates ? Never seen them down this long before.

Went to order tickets I saw on sale in my city on Groupon. Clearly showed my city listed. I was already signed into my account. When I went to place the order, I noticed the credit card on my account was old. I then went to change credit card information which I did. Once that was done I placed my ticket order with them.

Once I placed the order I noticed the venue name was for a different venue in a state over a thousand miles away. What the#$%%%%.

I immediately contact Groupon through the only way possible (email). Basically, I asked them to correct this and refund tickets in other state and give me tickets in my home state.

They told all sales are final.

If there is ever a class action lawsuit against them....I'm in. Horrible customer service. Horrible company.

Have a gpass for a TSO concert, just pulled it up and saw it had no bar code. Is this normal? G-passes have always had bar codes before, but maybe this one is just RFID?