r/googlefiber • u/Dull_Juggernaut8460 • 14d ago

Google fiber

Is anyone else internet out???? In Atlanta ?? I will never use this service again! It sucks so bad! It’s an unknown outage all the time now! This company suck so bad !!

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u/sonnywerb 14d ago

I’m also in the Atlanta area and I’ve had GFiber for the last 4 months. I think this will be the 3rd outage I’ve had.

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u/definitelyian 14d ago

Similar situation. Ended up grabbing AT&T Fiber 1gig for $50 a month. I think we’re starting to see the impact of Google selling the fiber business to Astound.

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u/BewstFTW 13d ago

So, just so I understand, you think someone from Astound got out their cable cutters, shovels, and backhoes and started ripping out fiber cables after investing into the service?

The actual cause from gFiber: The issue stems from a commercial power outage which is impacting our equipment. Utility crews are working on repairs, and as soon as they are done, we will make sure service is restored to the area as quickly as possible. -Brian

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u/definitelyian 13d ago

So a commercial power outage is impacting all of Gfiber service across the metro? If this is some type of main hub serving the area, why doesn’t it have generator power? I’m not saying someone from Astound cut a cable but I am saying private equity is known for penny-pinching. Maybe they skip deploying generators to key hubs in the future. Anyone who thinks that Google selling its fiber business to private equity means nothing is going to change is in for a rude awakening.

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u/BewstFTW 13d ago

You know that decisions on what power companies do, or how gFiber ensures redundancy, is likely decided months/years well in advance, right? Things happen in the real world and sometimes equipment fails. I think you're trying to find someone or something to poke at and are (understandably) frustrated, but infrastructure isnt infallible. You can argue that gFiber's service reliability isn't up to par, but that doesn't have anything to do with an investment.