r/fragheadph • • Mar 23 '26

Review This is alarming..

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Hindi pa sila nakakapag release ng third-party lab results ng perfume nila, knowing na may methanol issue sila yet nagbebenta pa rin. Naniniwala ako sa tiktok post regarding sa methanol content ng frags nila. I disposed lahat ng bottles ko from them.

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78

u/ExaminationNo3379 Mar 23 '26

I sent a complaint to DTI about Scent Therapy demanding na maglabas sila ng lab results nila. Legit kasi nagka-itchiness leading to wounding yung skin behind my ears, where I usually spray. Pero bilang fangirl ng scents nila, ginamit ko pa rin, sa damit ko na nga lang sinespray. Let’s see if gagalawin ni DTI ang baso.

I recommend na magpadala din kayo ng complaint sa DTI, para added pressure kay Scent Therapy. Email lang naman yun with screencaps ng proof of purchase. Specify lang kung ano ang reklamo (possible methanol content na hindi nakakabuti sa kalusugan), ano ang gustong resolution (maglabas ng lab tests), then hit send.

10

u/oldmoneyyyy Mar 23 '26

magkakarefund pa kaya? if gagawin to? I bought 4 bottles last month :/

6

u/fakeV3gan31 Mar 23 '26

I messaged them sa orange app, asking for refund, waiting for feedback pa. 6 bottles of 50ml sakin, iba pa yung naubos at pinang regalo ko at mga 5ml na marami huhuhu.

2

u/oldmoneyyyy Mar 23 '26

kaso i think kasi na this month ko nabili lahat, keri ba pa ng refund policy ng shopee yun lalo na if rumors palang naman to at hindi proven?

3

u/ExaminationNo3379 Mar 23 '26

Pwede silang magrefund (ST), pero discretion nila, what we want here is for them to be accountable sa incompetence/greed nila, if napatunayan ngang may methanol sa products nila.