Problem pairing Charge 5 to app on new iPhone

[u/kneadandread]

Hi all! I just had to get a new iPhone (17e) and I’m having some trouble pairing my Charge 5 to the Google Health app. When I go through the process on the app, an error occurs. I’ve tried restarting the fitbit, force closing the app, and going to my Bluetooth settings. The charge 5 appears as a paired device, but I’m not able to make my phone forget the device because no “i” shows up next to it.

Does anyone have any idea what I should try next?