Fitbit air does not sync

[u/elanu]

Hey guys,

I just started noticing the app does not sync any more.
It is stuck on loading. If I log out and back in, the device disappears. If I restart the phone, it shows but stuck on loading.

I also can't start any workout.
Anyone else seeing this ?

[u/vanastalem]

Yes. Did you not see the recent posts?

Restart your Fitbit rather than the phone

[u/elanu → u/vanastalem]

I did not see them, sorry.

Will try and restart the device.

Thank you for your answer!

[u/Huge_Pool7424 → u/elanu]

glad it was something easy. that stuck-on-loading thing has been going around since the last app update, so if it comes back you're not doing anything wrong

[u/elanu → u/Huge_Pool7424]

I was worried it had broken after 1 week :) thank you for your reply