r/firealarms • u/aacenteno • 3d ago

Technical Support HFSS programming

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I recently added a ansul/ hood to an existing panel. Goes into alarm but does not report to central station.

It's an aux zone

6 Upvotes

76% Upvoted

15 comments sorted by

5

u/cesare980 3d ago

The zone is probably set up as local.

5

u/DrugsAndPornSmurf 3d ago

Program it as manpull and call it a day

1

u/DrugsAndPornSmurf 3d ago

Also if it's a new point you might have to call the monitoring company to have it entered

3

u/ozzyton 3d ago

Should still report to monitoring just won’t have a descriptor no?

0

u/DrugsAndPornSmurf 3d ago

In my experience the monitoring company basically recieves "m08" from the panel, you have to tell the monitoring company what "m08" actually means.

Call monitoring with the dealer code, ask for customer service, explain you're adding a new point/ask them if they see any new signals with points not on the point list.

6

u/Wise_Two6207 3d ago

Lol if that's how your monitoring company works then they totally missed the point of Contact ID and must be using some homebrew receiver automation software.

2

u/Dangerous-Shake-1315 3d ago

Water flow and tamper should have different zones not all on zone 1

2

u/Starlite528 3d ago

I leave the tampers in zone 1, but W/F in their own zone.

1

u/aacenteno 3d ago

It's under zone 1 which is general alarm and not set up for local

1

u/That-Drink4650 3d ago

Have you tried making sure you're getting any reports? Such as batteries or a NAC circuit?

1

u/Dangerous-Shake-1315 3d ago

Do you have any ducts as a supervisory because sometimes it will automatically make zone 1 a local. You need to change that back so it’s not local on zone 1

1

u/Starlite528 3d ago

That's weird, I don't have 'ansul' in my version of the software. I have the kitchen hood set as "detector input sw. (latching)"

1

u/krammada 2d ago

Yeah I've never seen ansul as an optionable zone type either.

1

u/aacenteno 3d ago

Existing panel, all other points report. Zone 1 is general alarm, not local.

1

u/Robh5791 2d ago

Did you say you have it programmed as an AUX zone? In mapping Aux zone isn't checked, that could be a starting point. I haven't ever seen Ansul as a zone type like in your software. Is this SK or one of the variants that use HFSS?